All Systems Operational

About This Site

Welcome to the Revenera System Status Dashboard. This page provides current availability information for our Revenera cloud products. If you do not see your cloud product listed below, please visit the Flexera System Status Dashboard.

Subscribe to receive service interruption and/or maintenance notifications associated with an incident. If you are experiencing a real-time, operational issue with a service not described below, contact our Revenera Support Team.

NOTE: All times are displayed in the Pacific Time Zone.

Uptime over the past 90 days. View historical uptime.
FlexNet Operations Production NAM1 Operational
90 days ago
99.98 % uptime
Today
FlexNet Operations ALM End User Portal NAM1 Operational
90 days ago
99.98 % uptime
Today
FlexNet Operations ALM Producer Portal NAM1 Operational
90 days ago
99.98 % uptime
Today
FlexNet Operations ALM/LLM Cloud Device Activation Service NAM1 Operational
90 days ago
99.98 % uptime
Today
FlexNet Operations ALM/LLM Cloud Licensing Service NAM1 Operational
90 days ago
99.98 % uptime
Today
FlexNet Operations Production NAM2 Operational
90 days ago
99.98 % uptime
Today
FlexNet Operations ALM End User Portal NAM2 ? Operational
90 days ago
99.99 % uptime
Today
FlexNet Operations ALM Producer Portal NAM2 ? Operational
90 days ago
99.98 % uptime
Today
FlexNet Operations ALM/LLM Cloud Device Activation Service NAM2 ? Operational
90 days ago
99.98 % uptime
Today
FlexNet Operations ALM/LLM Cloud Licensing Service NAM2 Operational
90 days ago
99.98 % uptime
Today
FlexNet Operations Production NAM3 Operational
90 days ago
99.98 % uptime
Today
FlexNet Operations ALM End User Portal NAM3 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM Producer Portal NAM3 Operational
90 days ago
99.99 % uptime
Today
FlexNet Operations ALM/LLM Cloud Device Activation Service NAM3 Operational
90 days ago
99.95 % uptime
Today
FlexNet Operations ALM/LLM Cloud Licensing Service NAM3 Operational
90 days ago
99.99 % uptime
Today
FlexNet Operations Production NAM4 Operational
90 days ago
99.99 % uptime
Today
FlexNet Operations ALM End User Portal NAM4 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM Producer Portal NAM4 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM/LLM Cloud Device Activation Service NAM4 Operational
90 days ago
99.98 % uptime
Today
FlexNet Operations ALM/LLM Cloud Licensing Service NAM4 Operational
90 days ago
99.99 % uptime
Today
FlexNet Operations Production NAM5 Operational
90 days ago
99.97 % uptime
Today
FlexNet Operations ALM End User Portal NAM5 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM Producer Portal NAM5 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM/LLM Cloud Device Activation Service NAM5 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM/LLM Cloud Licensing Service NAM5 Operational
90 days ago
99.89 % uptime
Today
FlexNet Operations Production NAM6 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM Producer Portal NAM6 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM Cloud Device Activation Service NAM6 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM Cloud Licensing Service NAM6 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations LaaS Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations Production NAM7 Operational
90 days ago
99.99 % uptime
Today
FlexNet Operations ALM End User Portal NAM7 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM Producer Portal NAM7 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM Cloud Device Activation Service NAM7 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM Cloud Licensing Service NAM7 Operational
90 days ago
99.99 % uptime
Today
FlexNet Operations ALM Production AWS Europe EU1 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM End User Portal AWS Europe EU1 ? Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM Producer Portal AWS Europe EU1 ? Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations Cloud Device Activation Service AWS Europe EU1 ? Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations Cloud Licensing Service AWS Europe EU1 ? Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM Production AWS Europe EU2 Operational
90 days ago
99.98 % uptime
Today
FlexNet Operations ALM End User Portal AWS Europe EU2 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM Producer Portal AWS Europe EU2 Operational
90 days ago
99.98 % uptime
Today
FlexNet Operations Cloud Device Activation Service AWS Europe EU2 Operational
90 days ago
99.96 % uptime
Today
FlexNet Operations Cloud Licensing Service AWS Europe EU2 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations LLM Production Data Center Operational
90 days ago
99.83 % uptime
Today
FlexNet Operations LLM Production End User Portal Operational
90 days ago
99.82 % uptime
Today
FlexNet Operations LLM Production Producer Portal Operational
90 days ago
99.84 % uptime
Today
FlexNet Operations Reporter Operational
90 days ago
99.83 % uptime
Today
FlexNet Operations User Acceptance Testing NAM1 Operational
90 days ago
99.96 % uptime
Today
FlexNet Operations ALM End User Portal UAT NAM1 Operational
90 days ago
99.96 % uptime
Today
FlexNet Operations ALM Producer Portal UAT NAM1 Operational
90 days ago
99.95 % uptime
Today
FlexNet Operations ALM/LLM Cloud Device Activation Service UAT NAM1 Operational
90 days ago
99.96 % uptime
Today
FlexNet Operations ALM/LLM Cloud Licensing Service UAT NAM1 Operational
90 days ago
99.98 % uptime
Today
FlexNet Operations User Acceptance Testing NAM2 Operational
90 days ago
99.95 % uptime
Today
FlexNet Operations ALM End User Portal UAT NAM2 Operational
90 days ago
99.99 % uptime
Today
FlexNet Operations ALM Producer Portal UAT NAM2 Operational
90 days ago
99.99 % uptime
Today
FlexNet Operations ALM/LLM Cloud Device Activation Service UAT NAM2 Operational
90 days ago
99.91 % uptime
Today
FlexNet Operations ALM/LLM Cloud Licensing Service UAT NAM2 Operational
90 days ago
99.93 % uptime
Today
FlexNet Operations User Acceptance Testing NAM3 Operational
90 days ago
99.99 % uptime
Today
FlexNet Operations ALM Producer Portal UAT NAM3 Operational
90 days ago
99.99 % uptime
Today
FlexNet Operations ALM Cloud Device Activation Service UAT NAM3 Operational
90 days ago
99.99 % uptime
Today
FlexNet Operations ALM Cloud Licensing Service UAT NAM3 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations LaaS UAT Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations User Acceptance Testing NAM4 Operational
90 days ago
99.98 % uptime
Today
FlexNet Operations ALM End User Portal UAT NAM4 Operational
90 days ago
99.99 % uptime
Today
FlexNet Operations ALM Producer Portal UAT NAM4 Operational
90 days ago
99.99 % uptime
Today
FlexNet Operations ALM Cloud Device Activation Service UAT NAM4 Operational
90 days ago
99.98 % uptime
Today
FlexNet Operations ALM Cloud Licensing Service UAT NAM4 Operational
90 days ago
99.96 % uptime
Today
FlexNet Operations ALM User Acceptance Testing AWS Europe EU1 Operational
90 days ago
99.98 % uptime
Today
FlexNet Operations ALM End User Portal UAT AWS Europe EU1 Operational
90 days ago
99.99 % uptime
Today
FlexNet Operations ALM Producer Portal UAT AWS Europe EU1 Operational
90 days ago
99.98 % uptime
Today
FlexNet Operations Cloud Device Activation Service UAT AWS Europe EU1 Operational
90 days ago
99.99 % uptime
Today
FlexNet Operations Cloud Licensing Service UAT AWS Europe EU1 Operational
90 days ago
99.98 % uptime
Today
FlexNet Operations ALM User Acceptance Testing AWS Europe EU2 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM End User Portal UAT AWS Europe EU2 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM Producer Portal UAT AWS Europe EU2 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations Cloud Device Activation Service UAT AWS Europe EU2 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations Cloud Licensing Service UAT AWS Europe EU2 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations LLM User Acceptance Testing Operational
90 days ago
99.75 % uptime
Today
FlexNet Operations LLM UAT End User Portal Operational
90 days ago
99.74 % uptime
Today
FlexNet Operations LLM UAT Producer Portal Operational
90 days ago
99.75 % uptime
Today
SBOM Insights Operational
90 days ago
100.0 % uptime
Today
SBOM Insights API Operational
90 days ago
100.0 % uptime
Today
SBOM Insights SCA Data Library Operational
90 days ago
100.0 % uptime
Today
SBOM Insights User Interface Operational
90 days ago
100.0 % uptime
Today
Usage Intelligence Operational
90 days ago
100.0 % uptime
Today
Usage Intelligence V2 Operational
90 days ago
100.0 % uptime
Today
Usage Intelligence V3 Operational
90 days ago
100.0 % uptime
Today
Revenera Community Operational
90 days ago
100.0 % uptime
Today
Revenera Documentation Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Scheduled Maintenance: FlexNet Operations Reporter Upgrade in Production environment May 12, 2024 06:00-10:00 PDT
Revenera will be performing maintenance to upgrade Reporter to 4.3 in the FlexNet Operations ALM/LLM Production environments, incurring an outage up to 4 hours for Reporter.

NOTE: Any reports created, scheduled, or modified in Production during the blackout period (May 1st-May 12th) will not be reflected in the new Reporter.

PDT: 2024-05-12, 06:00 AM - 10:00 AM
EDT: 2024-05-12, 09:00 AM - 01:00 PM
BST: 2024-05-12, 02:00 PM - 06:00 PM
IST: 2024-05-12, 06:30 PM - 10:30 PM

During the maintenance window, Reporter data and user interface will be inaccessible. For more information about the Reporter upgrade, please refer to the FlexNet Operations Reporter 4.3 – Overview and FAQs: Reporter Upgrade to 4.3 knowledge articles.
Posted on Apr 16, 2024 - 08:20 PDT
Scheduled Maintenance: FlexNet Operations and Software Delivery (ESD) in Production will be unavailable May 19, 2024 05:30-09:30 PDT
Update - Maintenance for FlexNet Operations LLM and Software Delivery (ESD) in the Revenera Data Center Production environment is rescheduled for May 19th at the following time and will incur an outage up to 4 hours:

PDT: 2024-05-19, 05:30 AM - 09:30 AM
EDT: 2024-05-19, 08:30 AM - 12:30 PM
BST: 2024-05-19, 01:30 PM - 05:30 PM
IST: 2024-05-19, 06:00 PM - 10:00 PM
Mar 27, 2024 - 08:56 PDT
Update - Maintenance for FlexNet Operations LLM and Software Delivery (ESD) in the Revenera Data Center Production environment is rescheduled for May 12th at the following time and will incur an outage up to 4 hours:

PDT: 2024-05-12, 05:30 AM - 09:30 AM
EDT: 2024-05-12, 08:30 AM - 12:30 PM
BST: 2024-05-12, 01:30 PM - 05:30 PM
IST: 2024-05-12, 06:00 PM - 10:00 PM
Feb 19, 2024 - 15:09 PST
Scheduled - Maintenance for FlexNet Operations LLM and Software Delivery (ESD) in the Revenera Data Center Production environment is scheduled for April 7th at the following time and will incur an outage up to 4 hours:

PDT: 2024-04-07, 06:30 AM - 10:30 AM
EDT: 2024-04-07, 09:30 AM - 01:30 PM
BST: 2024-04-07, 02:30 PM - 06:30 PM
IST: 2024-04-07, 07:00 PM - 11:00 PM

NOTE: Due to the interdependency of our services, the maintenance outage applies to services for both FlexNet Operations LLM Production in Revenera Data Center and FlexNet Operations ALM Production in AWS NAM. FlexNet Operations ALM/LLM users may observe service interruption in Production during the maintenance window.
Jan 31, 2024 - 14:12 PST
Past Incidents
May 9, 2024

No incidents reported today.

May 8, 2024
Emergency Maintenance: FlexNet Operations in UAT Environment
Completed - The maintenance has been completed.
May 8, 10:36 PDT
Verifying - The maintenance is completed and the systems are operational. Verification is currently underway for the maintenance items.
May 8, 07:40 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 8, 07:00 PDT
Scheduled - Revenera will be performing emergency maintenance in the FlexNet Operations UAT environment on May 08, 2024. An outage is expected for about 30 mins for this maintenance and FlexNet Operations users may observe intermittent service disruptions in UAT during the time window below:

PDT: 2024-05-08, 07:00 AM - 07:30 AM
EDT: 2024-05-08, 10:00 AM - 10:30 AM
BST: 2024-05-08, 3:00 PM - 03:30 PM
IST: 2024-05-08, 7:30 PM - 08:00 PM
May 8, 06:18 PDT
May 7, 2024
Outage Affecting FlexNet Operations LLM, Software Delivery (ESD), Reporter in Revenera Data Center Production Environment
Resolved - We identified the outage was due to network hardware issues in the data center. This incident is now resolved and services restored. If you continue to experience issues, please contact Revenera Technical Support for further assistance.
May 7, 14:44 PDT
Update - We are continuing to investigate the issue and will post regular updates on the progress.
May 7, 14:31 PDT
Investigating - We are experiencing an outage in the Revenera Data Center that is affecting the following services in the Data Center Production environment:
-FlexNet Operations LLM application
-Software Delivery (ESD) for both FlexNet Operations ALM and LLM
-Reporter for both FlexNet Operations ALM and LLM

We are actively investigating the cause of the issue and restore services. We will provide an update as soon as more information is available.
May 7, 13:51 PDT
Scheduled Maintenance: FlexNet Operations ALM Database Optimization and Infrastructure Updates for UAT AWS NAM environment
Completed - The scheduled maintenance has been completed.
May 7, 08:17 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 06:00 PDT
Scheduled - Maintenance affecting all FlexNet Operations ALM services in UAT is scheduled on May 7th and will incur an outage up to 2 hours. Due to shared services with FlexNet Operations ALM, FlexNet Operations LLM users in UAT may be affected by this maintenance:

PDT: 2024-05-07, 06:00 AM - 08:00 AM
EDT: 2024-05-07, 09:00 AM - 11:00 PM
BST: 2024-05-07, 02:00 PM - 04:00 PM
IST: 2024-05-07, 06:30 PM - 08:30 PM

During this maintenance window, users may observe FlexNet Operations ALM/LLM service interruption or degraded performance in UAT. This includes access to device related functionality and user interface.
Apr 29, 11:57 PDT
May 6, 2024
FlexNet Operations ALM Software Delivery (ESD) Issues in UAT
Resolved - The FlexNet Operations Software Delivery (ESD) issues associated with this incident have been resolved. The team is working to address customer-specific issues in coordination with Revenera Technical Support.
May 6, 15:44 PDT
Monitoring - A fix has been implemented and the issues with Software Delivery (ESD) in the FlexNet Operations ALM UAT environment have been resolved and should be operational. We are continuing to monitor the system.
If you observe any issues, please contact Revenera Technical Support for assistance.
Apr 12, 06:00 PDT
Identified - The issue with Software Delivery (ESD) functionality in FlexNet Operations LLM UAT has been fixed and resolved. Our teams are continuing to actively investigate and work toward resolving the issue with Software Delivery (ESD) in the FlexNet Operations ALM UAT environment.
Apr 11, 09:42 PDT
Update - We are continuing to investigate the issue. The ESD issues are also affecting the Software Delivery (ESD) functionality in FlexNet Operations LLM UAT. Our teams are actively investigating and working toward resolving the issues. We will provide a status update as they are available.
Apr 10, 04:45 PDT
Investigating - We are experiencing issues with Software Delivery (ESD) in the FlexNet Operations ALM UAT environment. FlexNet Operations ALM UAT users may observe degraded performance related to Software Delivery (ESD) functionality. We are working to resolve the issues and will provide a status update as they are available.

Note: This issue does not affect Software Delivery (ESD) functionality in FlexNet Operations LLM UAT. If you observe any issues with Software Delivery (ESD), please contact Revenera Technical Support for assistance.
Apr 9, 11:46 PDT
May 5, 2024

No incidents reported.

May 4, 2024

No incidents reported.

May 3, 2024

No incidents reported.

May 2, 2024

No incidents reported.

May 1, 2024

No incidents reported.

Apr 30, 2024

No incidents reported.

Apr 29, 2024
FlexNet Operations UAT Reporter and Data Warehouse - Outage
Resolved - This incident has been resolved.
Apr 29, 09:20 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
FlexNet Operations UAT Reporter and Data Warehouse are up and running.
Apr 29, 06:30 PDT
Investigating - We are currently investigating this issue.
Apr 29, 05:14 PDT
Apr 28, 2024

No incidents reported.

Apr 27, 2024

No incidents reported.

Apr 26, 2024

No incidents reported.

Apr 25, 2024
Emergency Maintenance: FlexNet Operations in UAT Environment
Completed - The emergency maintenance has been completed. If you observe any issues please open a ticket with Revenera Technical Support.
Apr 25, 08:08 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 25, 07:15 PDT
Update - We will be undergoing scheduled maintenance during this time.
Apr 25, 07:13 PDT
Update - The emergency maintenance will no longer affect FlexNet Operations in UAT EU. FlexNet Operations users in UAT EU will not be affected.

The timing has also been corrected for BST. The emergency maintenance affecting FlexNet Operations in UAT NAM is scheduled:

PDT: 2024-04-25, 07:15 AM - 07:45 AM
EDT: 2024-04-25, 10:15 AM - 10:45 AM
BST: 2024-04-25, 03:15 PM - 03:45 PM
IST: 2024-04-25, 07:45 PM - 08:15 PM
Apr 25, 07:12 PDT
Scheduled - Revenera will be performing emergency maintenance in the FlexNet Operations UAT environment on April 25, 2024. An outage is expected for about 30 mins for this maintenance and FlexNet Operations users may observe intermittent service disruptions in UAT during the time window below:

PDT: 2024-04-25, 07:15 AM - 07:45 AM
EDT: 2024-04-25, 10:15 AM - 10:45 AM
BST: 2024-04-25, 03:15 PM - 03:45 PM
IST: 2024-04-25, 07:45 PM - 08:15 PM
Apr 25, 07:03 PDT
← Incident History Powered by Atlassian Statuspage