All Systems Operational

About This Site

Welcome to the Revenera System Status Dashboard. This page provides current availability information for our Revenera cloud products. If you do not see your cloud product listed below, please visit the Flexera System Status Dashboard.

Subscribe to receive service interruption and/or maintenance notifications associated with an incident. If you are experiencing a real-time, operational issue with a service not described below, contact our Revenera Support Team.

NOTE: All times are displayed in the Pacific Time Zone.

FlexNet Operations ALM Production Operational
90 days ago
99.97 % uptime
Today
FlexNet Operations ALM End User Portal ? Operational
90 days ago
99.97 % uptime
Today
FlexNet Operations ALM Producer Portal ? Operational
90 days ago
99.97 % uptime
Today
FlexNet Operations ALM Production AWS Europe Operational
90 days ago
99.99 % uptime
Today
FlexNet Operations ALM End User Portal AWS Europe ? Operational
90 days ago
99.99 % uptime
Today
FlexNet Operations ALM Producer Portal AWS Europe ? Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations Cloud Device Activation Service AWS Europe ? Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations Cloud Licensing Service AWS Europe ? Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM Production AWS North America Operational
90 days ago
99.99 % uptime
Today
FlexNet Operations ALM End User Portal AWS North America Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM Producer Portal AWS North America Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations Cloud Device Activation Service AWS North America Operational
90 days ago
99.99 % uptime
Today
FlexNet Operations Cloud Licensing Service AWS North America Operational
90 days ago
99.99 % uptime
Today
FlexNet Operations LLM Production Operational
90 days ago
99.96 % uptime
Today
FlexNet Operations LLM Production End User Portal Operational
90 days ago
99.96 % uptime
Today
FlexNet Operations LLM Production Producer Portal Operational
90 days ago
99.95 % uptime
Today
FlexNet Operations ALM/LLM Licensing Operational
90 days ago
99.97 % uptime
Today
FlexNet Operations ALM/LLM Cloud Device Activation Service ? Operational
90 days ago
99.99 % uptime
Today
FlexNet Operations ALM/LLM Cloud Licensing Service ? Operational
90 days ago
99.95 % uptime
Today
FlexNet Operations Reporter Operational
90 days ago
99.42 % uptime
Today
FlexNet Operations ALM User Acceptance Testing ? Operational
90 days ago
99.85 % uptime
Today
FlexNet Operations ALM End User Portal UAT Operational
90 days ago
99.85 % uptime
Today
FlexNet Operations ALM Producer Portal UAT Operational
90 days ago
99.85 % uptime
Today
FlexNet Operations ALM User Acceptance Testing AWS Europe Operational
90 days ago
99.99 % uptime
Today
FlexNet Operations ALM End User Portal UAT AWS Europe Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM Producer Portal UAT AWS Europe Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations Cloud Device Activation Service UAT AWS Europe Operational
90 days ago
99.98 % uptime
Today
FlexNet Operations Cloud Licensing Service UAT AWS Europe Operational
90 days ago
99.98 % uptime
Today
FlexNet Operations ALM User Acceptance Testing AWS North America Operational
90 days ago
99.99 % uptime
Today
FlexNet Operations ALM End User Portal UAT AWS North America Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM Producer Portal UAT AWS North America Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations Cloud Device Activation Service UAT AWS North America Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations Cloud Licensing Service UAT AWS North America Operational
90 days ago
99.99 % uptime
Today
FlexNet Operations LLM User Acceptance Testing Operational
90 days ago
99.63 % uptime
Today
FlexNet Operations LLM UAT End User Portal Operational
90 days ago
99.51 % uptime
Today
FlexNet Operations LLM UAT Producer Portal Operational
90 days ago
99.74 % uptime
Today
FlexNet Operations ALM/LLM Licensing UAT Operational
90 days ago
99.63 % uptime
Today
FlexNet Operations ALM/LLM Cloud Device Activation Service UAT Operational
90 days ago
99.7 % uptime
Today
FlexNet Operations ALM/LLM Cloud Licensing Service UAT Operational
90 days ago
99.57 % uptime
Today
FlexNet Connect Production Operational
90 days ago
99.97 % uptime
Today
FlexNet Connect Update Service (flexnetoperations.com) ? Operational
90 days ago
99.97 % uptime
Today
FlexNet Connect Update Service (installshield.com) ? Operational
90 days ago
99.97 % uptime
Today
FlexNet Connect Publisher Service ? Operational
90 days ago
99.97 % uptime
Today
Usage Intelligence Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Update - We will be undergoing scheduled maintenance during this time.
May 7, 09:23 PDT
Scheduled - The FlexNet Operations Cloud-LLM Database Changes is scheduled to be deployed UAT data centre and PCS environments on:

UAT Data Center

PDT: 2021-05-10, 11:00PM- 12: 30AM ( May 9th 11PM start)
UTC: 2021-05-10, 06:00 - 07:30 AM
BST: 2021-05-10, 07:00 - 08: 30 AM
IST : 2021-05-10, 11:30 - 01:00 PM

PCS
PDT: 2021-05-10, 12:30- 02 00AM
UTC: 2021-05-10, 07:30 - 09:00 AM
BST: 2021-05-10, 08: 30 - 10 00 AM
IST : 2021-05-10, 01:00 - 02:30 PM

This deployment will incur downtime on LLM and Reporter
May 10, 23:00 PDT
The 2021.05 deployment is scheduled in the PROD-NA (Data Center), PROD (NAM AWS), and PROD (EU AWS) environments on:

PROD-NA Data Center (4 Hours Outage)

PDT: 2021-05-15, 01:00 - 05:00 AM
UTC: 2021-05-15, 08:00 - 12:00 PM
BST: 2021-05-15, 09:00 - 11:00 AM
IST : 2021-05-15, 01:30 - 05:30 PM

PROD EU AWS (1 Hour Outage)

PDT: 2021-05-15, 05:00 - 06:00 AM
UTC: 2021-05-15, 12:00 - 01:00 PM
BST: 2021-05-15, 01:00 - 02:00 PM
IST : 2021-05-15, 05:30 - 06:30 PM

PROD NAM AWS (1 Hour Outage)

PDT: 2021-05-15, 06:00 - 07:00 AM
UTC: 2021-05-15, 01:00 - 02:00 PM
BST: 2021-05-15, 02:00 - 03:00 PM
IST : 2021-05-15, 06:30 - 07:30 PM

The deployment requires an outage of all FlexNet Operations Cloud services. All services will be unavailable in their respective environment during their assigned deployment time, and you may observe service interruptions.
Posted on May 1, 06:58 PDT
Past Incidents
May 7, 2021

No incidents reported today.

May 6, 2021
Resolved - This incident has been resolved.
May 6, 13:10 PDT
Monitoring - The issue has been fixed and connectivity has been restored. Our teams are actively monitoring the systems.
May 6, 12:57 PDT
Update - Our team is working with our Service Provider to restore connectivity. Please stay tuned for updates.
May 6, 12:22 PDT
Update - We are continuing to work on a fix for this issue.
May 6, 11:21 PDT
Identified - Our team has identified the issue and is working with our Service Provider to have this resolved as soon as possible.
The connectivity issues have been observed since 10:45 AM PDT
May 6, 11:19 PDT
Investigating - We are currently experiencing intermittent connectivity issues in our Data Center in both our Production and UAT environments.
Any clients that do not have cached DNS may have intermittent connectivity.

Our Operations team is actively investigating the issue.
May 6, 11:17 PDT
May 5, 2021

No incidents reported.

May 4, 2021
Completed - The scheduled maintenance has been completed.
May 4, 09:02 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 4, 08:30 PDT
Scheduled - Revenera requires an emergency maintenance for the Reporter application hosted on the Production (NA) environment. This maintenance will cause brief connectivity issues for Reporter, during the time frames specified below:


PROD-NA Data Center
PDT: 2021-05-04 08:30 - 09:00 AM
UTC: 2021-05-04 03:30 - 04:30 PM
BST: 2021-05-04 04:30 - 05:30 PM

No other FlexNet Operations Cloud services will be impacted. We apologize for the inconvenience.
May 4, 08:16 PDT
May 3, 2021

No incidents reported.

May 2, 2021

No incidents reported.

May 1, 2021

No incidents reported.

Apr 30, 2021

No incidents reported.

Apr 29, 2021
Completed - The scheduled maintenance has been completed.
Apr 29, 04:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 29, 02:01 PDT
Scheduled - Revenera is scheduled to deploy the database changes to PCS environment on:

PCS Data Center

PST: 2021-04-29, 02:00 - 04:00 AM
UTC: 2021-04-29, 09:00 - 11:00 AM
IST : 2021-04-29, 02:30 - 04:30 PM

The deployment requires an outage of all FlexNet Operations Cloud services. All services will be unavailable in their respective environment during their assigned deployment time, and you may observe service interruptions.
Apr 27, 09:16 PDT
Apr 28, 2021

No incidents reported.

Apr 27, 2021

No incidents reported.

Apr 26, 2021

No incidents reported.

Apr 25, 2021

No incidents reported.

Apr 24, 2021

No incidents reported.

Apr 23, 2021

No incidents reported.