Revenera Usage Intelligence: Service Disruption to Recent Custom Events View and Custom Events Archive Download
Subscribe
Update - We are continuing to work on the server enhancements and will share additional information as it becomes available.
Jul 28, 2026 - 09:56 PDT
Jul 28, 2026 - 09:56 PDT
Identified - The issue affecting the Recent Custom Events view and the ability to download Custom Event Archives has been resolved.
While data collection remains unaffected, the generation of Custom Event Archives has been temporarily paused until we've completed server enhancements. We will provide an update once these enhancements are complete and archive generation has resumed.
Jul 27, 2026 - 10:16 PDT
While data collection remains unaffected, the generation of Custom Event Archives has been temporarily paused until we've completed server enhancements. We will provide an update once these enhancements are complete and archive generation has resumed.
Jul 27, 2026 - 10:16 PDT
Investigating - We are currently experiencing an issue affecting the Usage Intelligence Custom Events functionality, specifically the Recent Custom Events view and Custom Events Archive downloads. Our team is actively investigating and working to resolve the issue. We will provide updates as more information becomes available.
Jul 27, 2026 - 07:33 PDT
Jul 27, 2026 - 07:33 PDT
About This Site
Welcome to the Revenera System Status Dashboard. This page provides current availability information for our Revenera cloud products. If you do not see your cloud product listed below, please visit the Flexera System Status Dashboard.
Subscribe to receive service interruption and/or maintenance notifications associated with an incident. If you are experiencing a real-time, operational issue with a service not described below, contact our Revenera Support Team.
NOTE: All times are displayed in the Pacific Time Zone.
FlexNet Operations ALM Production NAM1
Operational
FlexNet Operations ALM End User Portal NAM1
Operational
FlexNet Operations ALM Producer Portal NAM1
Operational
FlexNet Operations ALM/LLM Cloud Device Activation Service NAM1
Operational
FlexNet Operations ALM/LLM Cloud Licensing Service NAM1
Operational
FlexNet Operations ALM Production NAM2
Operational
FlexNet Operations ALM End User Portal NAM2
Operational
FlexNet Operations ALM Producer Portal NAM2
Operational
FlexNet Operations ALM/LLM Cloud Device Activation Service NAM2
Operational
FlexNet Operations ALM/LLM Cloud Licensing Service NAM2
Operational
FlexNet Operations ALM Production NAM3
Operational
FlexNet Operations ALM End User Portal NAM3
Operational
FlexNet Operations ALM Producer Portal NAM3
Operational
FlexNet Operations ALM/LLM Cloud Device Activation Service NAM3
Operational
FlexNet Operations ALM/LLM Cloud Licensing Service NAM3
Operational
FlexNet Operations ALM Production NAM4
Operational
FlexNet Operations ALM End User Portal NAM4
Operational
FlexNet Operations ALM Producer Portal NAM4
Operational
FlexNet Operations ALM/LLM Cloud Device Activation Service NAM4
Operational
FlexNet Operations ALM/LLM Cloud Licensing Service NAM4
Operational
FlexNet Operations ALM Production NAM5
Operational
FlexNet Operations ALM End User Portal NAM5
Operational
FlexNet Operations ALM Producer Portal NAM5
Operational
FlexNet Operations ALM/LLM Cloud Device Activation Service NAM5
Operational
FlexNet Operations ALM/LLM Cloud Licensing Service NAM5
Operational
FlexNet Operations ALM Production NAM6
Operational
FlexNet Operations ALM Producer Portal NAM6
Operational
FlexNet Operations ALM Cloud Device Activation Service NAM6
Operational
FlexNet Operations ALM Cloud Licensing Service NAM6
Operational
FlexNet Operations LaaS
Operational
FlexNet Operations ALM Production NAM7
Operational
FlexNet Operations ALM End User Portal NAM7
Operational
FlexNet Operations ALM Producer Portal NAM7
Operational
FlexNet Operations ALM Cloud Device Activation Service NAM7
Operational
FlexNet Operations ALM Cloud Licensing Service NAM7
Operational
FlexNet Operations ALM Production EU1
Operational
FlexNet Operations ALM End User Portal EU1
Operational
FlexNet Operations ALM Producer Portal EU1
Operational
FlexNet Operations Cloud Device Activation Service EU1
Operational
FlexNet Operations Cloud Licensing Service EU1
Operational
FlexNet Operations ALM Production EU2
Operational
FlexNet Operations ALM End User Portal EU2
Operational
FlexNet Operations ALM Producer Portal EU2
Operational
FlexNet Operations Cloud Device Activation Service EU2
Operational
FlexNet Operations Cloud Licensing Service EU2
Operational
FlexNet Operations LLM Production NAM
Operational
FlexNet Operations LLM Production End User Portal NAM
Operational
FlexNet Operations LLM Production Producer Portal NAM
Operational
FlexNet Operations Reporter
Operational
FlexNet Operations ALM User Acceptance Testing NAM1
Operational
FlexNet Operations ALM End User Portal UAT NAM1
Operational
FlexNet Operations ALM Producer Portal UAT NAM1
Operational
FlexNet Operations ALM/LLM Cloud Device Activation Service UAT NAM1
Operational
FlexNet Operations ALM/LLM Cloud Licensing Service UAT NAM1
Operational
FlexNet Operations ALM User Acceptance Testing NAM2
Operational
FlexNet Operations ALM End User Portal UAT NAM2
Operational
FlexNet Operations ALM Producer Portal UAT NAM2
Operational
FlexNet Operations ALM/LLM Cloud Device Activation Service UAT NAM2
Operational
FlexNet Operations ALM/LLM Cloud Licensing Service UAT NAM2
Operational
FlexNet Operations ALM User Acceptance Testing NAM3
Operational
FlexNet Operations ALM Producer Portal UAT NAM3
Operational
FlexNet Operations ALM Cloud Device Activation Service UAT NAM3
Operational
FlexNet Operations ALM Cloud Licensing Service UAT NAM3
Operational
FlexNet Operations LaaS UAT
Operational
FlexNet Operations ALM User Acceptance Testing NAM4
Operational
FlexNet Operations ALM End User Portal UAT NAM4
Operational
FlexNet Operations ALM Producer Portal UAT NAM4
Operational
FlexNet Operations ALM Cloud Device Activation Service UAT NAM4
Operational
FlexNet Operations ALM Cloud Licensing Service UAT NAM4
Operational
FlexNet Operations ALM User Acceptance Testing EU1
Operational
FlexNet Operations ALM End User Portal UAT EU1
Operational
FlexNet Operations ALM Producer Portal UAT EU1
Operational
FlexNet Operations Cloud Device Activation Service UAT EU1
Operational
FlexNet Operations Cloud Licensing Service UAT EU1
Operational
FlexNet Operations ALM User Acceptance Testing EU2
Operational
FlexNet Operations ALM End User Portal UAT EU2
Operational
FlexNet Operations ALM Producer Portal UAT EU2
Operational
FlexNet Operations Cloud Device Activation Service UAT EU2
Operational
FlexNet Operations Cloud Licensing Service UAT EU2
Operational
FlexNet Operations LLM User Acceptance Testing NAM
Operational
FlexNet Operations LLM UAT End User Portal NAM
Operational
FlexNet Operations LLM UAT Producer Portal NAM
Operational
FlexNet Operations Production Copy Service NAM
Operational
FlexNet Operations ALM End User Portal PCS NAM1
Operational
FlexNet Operations ALM Producer Portal PCS NAM1
Operational
FlexNet Operations ALM/LLM Cloud Licensing Service PCS NAM1
Operational
FlexNet Operations ALM/LLM Cloud Device Activation Service PCS NAM1
Operational
FlexNet Operations ALM End User Portal PCS NAM2
Operational
FlexNet Operations ALM Producer Portal PCS NAM2
Operational
FlexNet Operations ALM/LLM Cloud Licensing Service PCS NAM2
Operational
FlexNet Operations ALM/LLM Cloud Device Activation Service PCS NAM2
Operational
FlexNet Operations ALM End User Portal PCS NAM3
Operational
FlexNet Operations ALM Producer Portal PCS NAM3
Operational
FlexNet Operations ALM/LLM Cloud Licensing Service PCS NAM3
Operational
FlexNet Operations ALM/LLM Cloud Device Activation Service PCS NAM3
Operational
FlexNet Operations ALM End User Portal PCS NAM5
Operational
FlexNet Operations ALM Producer Portal PCS NAM5
Operational
FlexNet Operations ALM/LLM Cloud Licensing Service PCS NAM5
Operational
FlexNet Operations ALM/LLM Cloud Device Activation Service PCS NAM5
Operational
FlexNet Operations LLM PCS End User Portal NAM
Operational
FlexNet Operations LLM PCS Producer Portal NAM
Operational
Revenera Community
Operational
Revenera Documentation
Operational
Usage Intelligence
Degraded Performance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Scheduled Maintenance: Database Server Upgrades Affecting FlexNet Operations Usage Analytics Service (UAS) in the UAT (NAM) Environments Jul 30, 2026 06:30-07:30 PDT
Revenera will be performing database server maintenance on 2026-07-30 (PDT) affecting FlexNet Operations Usage Analytics Service in the UAT (NAM) environments. This maintenance is part of a planned initiative to further enhance the FlexNet Operations Usage Analytics Service (UAS) platform, ensuring it aligns with our evolving performance, scalability, and compliance standards.
Maintenance Window:
• PDT: 2026-07-30, 06:30 AM – 08:30 AM
• EDT: 2026-07-30, 09:30 AM – 11:30 AM
• UTC: 2026-07-30, 01:30 PM – 03:30 PM
• IST: 2026-07-30, 07:00 PM – 09:00 PM
Affected Components:
• FlexNet Operations Usage Analytics Service in the UAT (NAM) environments.
Impact:
• During the maintenance, users may experience intermittent connectivity or timeout issues while accessing the FlexNet Operations Usage Analytics Service (UAS) in the UAT (NAM) environments.
We appreciate your continued trust and partnership. If you have any questions, please contact Revenera Technical Support or your trusted Revenera contact.
Posted on Jun 30, 2026 - 09:41 PDT
Maintenance Window:
• PDT: 2026-07-30, 06:30 AM – 08:30 AM
• EDT: 2026-07-30, 09:30 AM – 11:30 AM
• UTC: 2026-07-30, 01:30 PM – 03:30 PM
• IST: 2026-07-30, 07:00 PM – 09:00 PM
Affected Components:
• FlexNet Operations Usage Analytics Service in the UAT (NAM) environments.
Impact:
• During the maintenance, users may experience intermittent connectivity or timeout issues while accessing the FlexNet Operations Usage Analytics Service (UAS) in the UAT (NAM) environments.
We appreciate your continued trust and partnership. If you have any questions, please contact Revenera Technical Support or your trusted Revenera contact.
Posted on Jun 30, 2026 - 09:41 PDT
Scheduled Maintenance: Database Infrastructure Maintenance for Reporter and Data Warehouse in FlexNet Operations LLM Production Environments Aug 10, 2026 21:30-22:00 PDT
Revenera will be performing required database infrastructure maintenance for the FlexNet Operations LLM Reporter and Data Warehouse Production environments. This maintenance is necessary to ensure the FlexNet Operations LLM Reporter and Data Warehouse database infrastructure meets our ongoing security compliance and performance standards.
Maintenance Window:
PDT : 2026-08-10, 09:30 PM – 10:00 PM
EDT : 2026-08-11, 12:30 AM – 01:00 AM
UTC : 2026-08-11, 04:30 AM – 05:00 AM
IST : 2026-08-11, 10:00 AM – 10:30 AM
Affected Components:
-FlexNet Operations LLM Reporter and Data Warehouse in Production environments
-NOTE: FlexNet Operations ALM Reporter and Data Warehouse services are not expected to be impacted by this maintenance.
Impact:
-All reports in FlexNet Operations LLM Production Reporter will be unavailable during the maintenance window.
-Scheduled reports will be re-executed by Revenera following the maintenance.
We appreciate your continued trust and partnership. If you have any questions, please contact Revenera Technical Support or your trusted Revenera contact.
Posted on Jun 16, 2026 - 15:21 PDT
Maintenance Window:
PDT : 2026-08-10, 09:30 PM – 10:00 PM
EDT : 2026-08-11, 12:30 AM – 01:00 AM
UTC : 2026-08-11, 04:30 AM – 05:00 AM
IST : 2026-08-11, 10:00 AM – 10:30 AM
Affected Components:
-FlexNet Operations LLM Reporter and Data Warehouse in Production environments
-NOTE: FlexNet Operations ALM Reporter and Data Warehouse services are not expected to be impacted by this maintenance.
Impact:
-All reports in FlexNet Operations LLM Production Reporter will be unavailable during the maintenance window.
-Scheduled reports will be re-executed by Revenera following the maintenance.
We appreciate your continued trust and partnership. If you have any questions, please contact Revenera Technical Support or your trusted Revenera contact.
Posted on Jun 16, 2026 - 15:21 PDT
Scheduled Maintenance: Database Server Upgrades Affecting FlexNet Operations Usage Analytics Service (UAS) in the Production (NAM) Environments Aug 11, 2026 06:30-07:30 PDT
Revenera will be performing database server maintenance on 2026-08-11 (PDT) affecting FlexNet Operations Usage Analytics Service in the Production (NAM) environments. This maintenance is part of a planned initiative to further enhance the FlexNet Operations Usage Analytics Service (UAS) platform, ensuring it aligns with our evolving performance, scalability, and compliance standards.
Maintenance Window:
• PDT: 2026-08-11, 06:30 AM – 07:30 AM
• EDT: 2026-08-11, 09:30 AM – 10:30 AM
• UTC: 2026-08-11, 01:30 PM – 02:30 PM
• IST: 2026-08-11, 07:00 PM – 08:00 PM
Affected Components:
• FlexNet Operations Usage Analytics Service in the Production (NAM) environments.
Impact:
• During the maintenance, users may experience intermittent connectivity or timeout issues while accessing the FlexNet Operations Usage Analytics Service (UAS) in the Production (NAM) environments.
We appreciate your continued trust and partnership. If you have any questions, please contact Revenera Technical Support or your trusted Revenera contact.
Posted on Jun 30, 2026 - 09:49 PDT
Maintenance Window:
• PDT: 2026-08-11, 06:30 AM – 07:30 AM
• EDT: 2026-08-11, 09:30 AM – 10:30 AM
• UTC: 2026-08-11, 01:30 PM – 02:30 PM
• IST: 2026-08-11, 07:00 PM – 08:00 PM
Affected Components:
• FlexNet Operations Usage Analytics Service in the Production (NAM) environments.
Impact:
• During the maintenance, users may experience intermittent connectivity or timeout issues while accessing the FlexNet Operations Usage Analytics Service (UAS) in the Production (NAM) environments.
We appreciate your continued trust and partnership. If you have any questions, please contact Revenera Technical Support or your trusted Revenera contact.
Posted on Jun 30, 2026 - 09:49 PDT
Scheduled Maintenance: Database Infrastructure Maintenance for Software Delivery in Production (EU) Environments Aug 19, 2026 21:30-22:00 PDT
Revenera will be performing required database infrastructure maintenance in Software Delivery (ESD) Production (EU) environments. This maintenance is necessary to ensure the Software Delivery (ESD) database infrastructure meets our ongoing security compliance and performance standards.
Maintenance Window:
PDT : 2026-08-19, 09:30 PM – 10:00 PM
EDT : 2026-08-20, 12:30 AM – 01:00 AM
UTC : 2026-08-20, 04:30 AM – 05:00 AM
IST : 2026-08-20, 10:00 AM – 10:30 AM
Affected Components:
-Software Delivery (ESD) in FlexNet Operations ALM Production (EU) environments.
Impact:
Users may experience intermittent connectivity to FlexNet Operations ALM Software Delivery (ESD) services, which includes downloads, in Production (EU) environments during the maintenance window above.
We appreciate your continued trust and partnership. If you have any questions, please contact Revenera Technical Support or your trusted Revenera contact.
Posted on Jul 23, 2026 - 09:21 PDT
Maintenance Window:
PDT : 2026-08-19, 09:30 PM – 10:00 PM
EDT : 2026-08-20, 12:30 AM – 01:00 AM
UTC : 2026-08-20, 04:30 AM – 05:00 AM
IST : 2026-08-20, 10:00 AM – 10:30 AM
Affected Components:
-Software Delivery (ESD) in FlexNet Operations ALM Production (EU) environments.
Impact:
Users may experience intermittent connectivity to FlexNet Operations ALM Software Delivery (ESD) services, which includes downloads, in Production (EU) environments during the maintenance window above.
We appreciate your continued trust and partnership. If you have any questions, please contact Revenera Technical Support or your trusted Revenera contact.
Posted on Jul 23, 2026 - 09:21 PDT
Scheduled Maintenance: Disaster Recovery Testing for FlexNet Operations ALM/LLM in Production (NAM) Environments Aug 22, 2026 06:00-09:00 PDT
Revenera conducts periodic failover tests of the FlexNet Operations Cloud service. We will be performing failover tests in the FlexNet Operations ALM and LLM Production (NAM) environments on August 22, 2026.
During this exercise, we will be testing the resiliency of FlexNet Operations ALM, FlexNet Operations LLM, Software Delivery (ESD), Cloud Licensing Service and Device Activation Service running in the Production (NAM) environments. These services may experience a brief outage during the following window as they fail over to a different Availability Zone:
PDT: 2026-08-22, 06:00 AM - 09:00 AM
EDT: 2026-08-22, 09:00 AM - 12:00 PM
UTC: 2026-08-22, 01:00 PM - 04:00 PM
IST: 2026-08-22, 06:30 PM - 09:30 PM
Our Site Reliability Engineering Team has a detailed plan to test our automated failover capabilities. If you notice any issues during the failover period or after the activity, please let us know immediately through your normal channels of communication with Revenera.
If you have any questions or concerns, please reach out to Revenera Technical Support.
Posted on Jul 23, 2026 - 17:30 PDT
During this exercise, we will be testing the resiliency of FlexNet Operations ALM, FlexNet Operations LLM, Software Delivery (ESD), Cloud Licensing Service and Device Activation Service running in the Production (NAM) environments. These services may experience a brief outage during the following window as they fail over to a different Availability Zone:
PDT: 2026-08-22, 06:00 AM - 09:00 AM
EDT: 2026-08-22, 09:00 AM - 12:00 PM
UTC: 2026-08-22, 01:00 PM - 04:00 PM
IST: 2026-08-22, 06:30 PM - 09:30 PM
Our Site Reliability Engineering Team has a detailed plan to test our automated failover capabilities. If you notice any issues during the failover period or after the activity, please let us know immediately through your normal channels of communication with Revenera.
If you have any questions or concerns, please reach out to Revenera Technical Support.
Posted on Jul 23, 2026 - 17:30 PDT
Scheduled Maintenance: Database Server Upgrades Affecting FlexNet Operations Usage Analytics Service (UAS) in the Production (NAM) Environments Sep 6, 2026 06:30-07:30 PDT
Revenera will be performing database server maintenance on 2026-09-06 (PDT) affecting FlexNet Operations Usage Analytics Service in the Production (NAM) environments. This maintenance is part of a planned initiative to further enhance the FlexNet Operations Usage Analytics Service (UAS) platform, ensuring it aligns with our evolving performance, scalability, and compliance standards.
Maintenance Window:
• PDT: 2026-09-06, 06:30 AM – 08:30 AM
• EDT: 2026-09-06, 09:30 AM – 11:30 AM
• UTC: 2026-09-06, 01:30 PM – 03:30 PM
• IST: 2026-09-06, 07:00 PM – 09:00 PM
Affected Components:
• FlexNet Operations Usage Analytics Service in the Production (NAM) environments.
Impact:
• During the maintenance, users may experience intermittent connectivity or timeout issues while accessing the FlexNet Operations Usage Analytics Service (UAS) in the Production (NAM) environments.
We appreciate your continued trust and partnership. If you have any questions, please contact Revenera Technical Support or your trusted Revenera contact.
Posted on Jun 30, 2026 - 09:45 PDT
Maintenance Window:
• PDT: 2026-09-06, 06:30 AM – 08:30 AM
• EDT: 2026-09-06, 09:30 AM – 11:30 AM
• UTC: 2026-09-06, 01:30 PM – 03:30 PM
• IST: 2026-09-06, 07:00 PM – 09:00 PM
Affected Components:
• FlexNet Operations Usage Analytics Service in the Production (NAM) environments.
Impact:
• During the maintenance, users may experience intermittent connectivity or timeout issues while accessing the FlexNet Operations Usage Analytics Service (UAS) in the Production (NAM) environments.
We appreciate your continued trust and partnership. If you have any questions, please contact Revenera Technical Support or your trusted Revenera contact.
Posted on Jun 30, 2026 - 09:45 PDT
Scheduled Maintenance: Database Infrastructure Maintenance for FlexNet Operations LLM in Production (NAM) and Software Delivery in Production (NAM) Environments Sep 15, 2026 21:30-22:30 PDT
Revenera will be performing required database infrastructure maintenance for the FlexNet Operations Production (NAM) environments. This maintenance is necessary to ensure the FlexNet Operations LLM and FlexNet Operations ALM/LLM Software Delivery (ESD) database infrastructure meets our ongoing security compliance and performance standards.
Maintenance Window:
PDT : 2026-09-15, 09:30 PM – 10:30 PM
EDT : 2026-09-16, 12:30 AM – 01:30 AM
UTC : 2026-09-16, 04:30 AM – 05:30 AM
IST : 2026-09-16, 10:00 AM – 11:00 AM
Affected Components:
-FlexNet Operations LLM application and all its services in Production (NAM) environments
-Software Delivery (ESD) in FlexNet Operations ALM/LLM Production (NAM) environments
Impact:
Users may experience intermittent connectivity issues when accessing FlexNet Operations LLM services and FlexNet Operations ALM/LLM downloads during the maintenance window above.
We appreciate your continued trust and partnership. If you have any questions, please contact Revenera Technical Support or your trusted Revenera contact.
Posted on Jul 23, 2026 - 09:23 PDT
Maintenance Window:
PDT : 2026-09-15, 09:30 PM – 10:30 PM
EDT : 2026-09-16, 12:30 AM – 01:30 AM
UTC : 2026-09-16, 04:30 AM – 05:30 AM
IST : 2026-09-16, 10:00 AM – 11:00 AM
Affected Components:
-FlexNet Operations LLM application and all its services in Production (NAM) environments
-Software Delivery (ESD) in FlexNet Operations ALM/LLM Production (NAM) environments
Impact:
Users may experience intermittent connectivity issues when accessing FlexNet Operations LLM services and FlexNet Operations ALM/LLM downloads during the maintenance window above.
We appreciate your continued trust and partnership. If you have any questions, please contact Revenera Technical Support or your trusted Revenera contact.
Posted on Jul 23, 2026 - 09:23 PDT
