All Systems Operational

About This Site

Welcome to the Revenera System Status Dashboard. This page provides current availability information for our Revenera cloud products. If you do not see your cloud product listed below, please visit the Flexera System Status Dashboard.

Subscribe to receive service interruption and/or maintenance notifications associated with an incident. If you are experiencing a real-time, operational issue with a service not described below, contact our Revenera Support Team.

NOTE: All times are displayed in the Pacific Time Zone.

FlexNet Operations ALM Production Operational
90 days ago
99.95 % uptime
Today
FlexNet Operations ALM End User Portal ? Operational
90 days ago
99.95 % uptime
Today
FlexNet Operations ALM Producer Portal ? Operational
90 days ago
99.95 % uptime
Today
FlexNet Operations ALM Production AWS Europe Operational
90 days ago
99.99 % uptime
Today
FlexNet Operations ALM End User Portal AWS Europe ? Operational
90 days ago
99.98 % uptime
Today
FlexNet Operations ALM Producer Portal AWS Europe ? Operational
90 days ago
99.98 % uptime
Today
FlexNet Operations Cloud Device Activation Service AWS Europe ? Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations Cloud Licensing Service AWS Europe ? Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM Production AWS North America Operational
90 days ago
99.97 % uptime
Today
FlexNet Operations ALM End User Portal AWS North America Operational
90 days ago
99.96 % uptime
Today
FlexNet Operations ALM Producer Portal AWS North America Operational
90 days ago
99.97 % uptime
Today
FlexNet Operations Cloud Device Activation Service AWS North America Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations Cloud Licensing Service AWS North America Operational
90 days ago
99.95 % uptime
Today
FlexNet Operations LLM Production Operational
90 days ago
99.99 % uptime
Today
FlexNet Operations LLM Production End User Portal Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations LLM Production Producer Portal Operational
90 days ago
99.98 % uptime
Today
FlexNet Operations ALM/LLM Licensing Operational
90 days ago
99.97 % uptime
Today
FlexNet Operations ALM/LLM Cloud Device Activation Service ? Operational
90 days ago
99.94 % uptime
Today
FlexNet Operations ALM/LLM Cloud Licensing Service ? Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations Reporter - New Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM User Acceptance Testing ? Operational
90 days ago
99.53 % uptime
Today
FlexNet Operations ALM End User Portal UAT Operational
90 days ago
99.55 % uptime
Today
FlexNet Operations ALM Producer Portal UAT Operational
90 days ago
99.52 % uptime
Today
FlexNet Operations ALM User Acceptance Testing AWS Europe Operational
90 days ago
99.94 % uptime
Today
FlexNet Operations ALM End User Portal UAT AWS Europe Operational
90 days ago
99.93 % uptime
Today
FlexNet Operations ALM Producer Portal UAT AWS Europe Operational
90 days ago
99.93 % uptime
Today
FlexNet Operations Cloud Device Activation Service UAT AWS Europe Operational
90 days ago
99.92 % uptime
Today
FlexNet Operations Cloud Licensing Service UAT AWS Europe Operational
90 days ago
99.99 % uptime
Today
FlexNet Operations ALM User Acceptance Testing AWS North America Operational
90 days ago
99.95 % uptime
Today
FlexNet Operations ALM End User Portal UAT AWS North America Operational
90 days ago
99.92 % uptime
Today
FlexNet Operations ALM Producer Portal UAT AWS North America Operational
90 days ago
99.93 % uptime
Today
FlexNet Operations Cloud Device Activation Service UAT AWS North America Operational
90 days ago
99.96 % uptime
Today
FlexNet Operations Cloud Licensing Service UAT AWS North America Operational
90 days ago
99.97 % uptime
Today
FlexNet Operations LLM User Acceptance Testing Operational
90 days ago
99.82 % uptime
Today
FlexNet Operations LLM UAT End User Portal Operational
90 days ago
99.83 % uptime
Today
FlexNet Operations LLM UAT Producer Portal Operational
90 days ago
99.81 % uptime
Today
FlexNet Operations ALM/LLM Licensing UAT Operational
90 days ago
99.91 % uptime
Today
FlexNet Operations ALM/LLM Cloud Device Activation Service UAT Operational
90 days ago
99.93 % uptime
Today
FlexNet Operations ALM/LLM Cloud Licensing Service UAT Operational
90 days ago
99.89 % uptime
Today
FlexNet Connect Production Operational
90 days ago
99.98 % uptime
Today
FlexNet Connect Update Service (flexnetoperations.com) ? Operational
90 days ago
99.99 % uptime
Today
FlexNet Connect Update Service (installshield.com) ? Operational
90 days ago
100.0 % uptime
Today
FlexNet Connect Publisher Service ? Operational
90 days ago
99.96 % uptime
Today
Usage Intelligence Operational
90 days ago
99.35 % uptime
Today
Revenera Community Operational
90 days ago
99.99 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Upcoming scheduled maintenance notice

Revenera makes use of SSL certificates to protect the transmission of sensitive information in the use of FlexNet Operations Cloud applications. The certificates are installed and used on Revenera's web servers for establishing a secure line of communication between you and the application.

The following Digicert certificates are scheduled to be renewed on these dates:
• UAT Producer Portal (LLM) - manageruat.flexnetoperations.com – January 14, 2022
• UAT Enterprise Portal (ALM/LLM) - *.flexnetoperations.com – January 14, 2022
• Production Producer Portal (LLM) - manager.flexnetoperations.com – January 24, 2022
• Production Enterprise Portal (ALM/LLM) - *.flexnetoperations.com – January 24, 2022

Note: The Producer Portal certificates are used for the management endpoints within FlexNet Operations Cloud. The Producer Portal certificate changes will only affect users of the FlexNet Operations License Lifecycle Management (LLM). These endpoints are used for most customer integrations, including web services and batch processing. Please pay special attention to this notification if you have any integrations running against the FlexNet Operations service.

What steps can an end-user expect to take on or after the renewal date?
The first time a user accesses the portal, they may be prompted to accept the new certificate by the browser. If prompted, the user needs to accept the new certificate.

What steps need to be performed for integration clients?

If the client is configured to trust either the intermediary or root CA certificate, no action is required. If the client is configured to use the explicit *.flexnetoperations.com certificate, the client truststore will need to be updated with the new certificate attached in this post (see the announcement on the FlexNet Operations News blog - ( https://community.flexera.com/t5/FlexNet-Operations-News/Scheduled-Maintenance-FlexNet-Operations-Certificate-Renewals/ba-p/220263 )

How does my organization prepare for the renewal if we are using the certificate for integration purposes with Revenera?
Please share this post to the group within your organization responsible for managing the integration. They can follow the steps outlined on the FlexNet Operations Cloud - Digital Certificates knowledge base article - ( https://community.flexera.com/t5/FlexNet-Operations-Knowledge/FlexNet-Operations-Cloud-Digital-Certificates/ta-p/220268 )

Alternatively, you can contact Revenera's Support Team. They will be able to provide you with the public key and assist you with importing and using the new certificate.

To ensure there are no interruptions with your integration, please make sure you install the new certificate on your systems before the renewal date and test your integrations in UAT before January 24, 2022.
Posted on Jan 13, 12:24 PST
Past Incidents
Jan 19, 2022

No incidents reported today.

Jan 18, 2022

No incidents reported.

Jan 17, 2022

No incidents reported.

Jan 16, 2022

No incidents reported.

Jan 15, 2022

No incidents reported.

Jan 14, 2022

No incidents reported.

Jan 13, 2022

No incidents reported.

Jan 12, 2022
Resolved - We believe we have addressed the concerns as they relate to CVE-2021-44228. For more information about this or related vulnerabilities, please visit the Security Advisory: https://community.flexera.com/t5/Revenera-Company-News/Security-Advisory-Log4j-Java-Vulnerability-CVE-2021-4104-CVE/ba-p/216905
Jan 12, 11:04 PST
Update - Update:
A critical vulnerability in Apache Log4j 2 impacting versions from 2.0-beta9 to 2.14.1 has been publicly disclosed. The vulnerability has been assigned the identifier CVE-2021-44228.

The article referenced below provides currently available information about the potential impact of this vulnerability on Revenera products. Be advised this is an ongoing assessment. Updates will be made to this advisory as further information becomes available.

Please visit our Community for more detailed Revenera product assessment information:
https://community.flexera.com/t5/Revenera-Company-News/Security-Advisory-Log4j-Java-Vulnerability-CVE-2021-44228/ba-p/216905
Dec 13, 17:06 PST
Investigating - As you may be aware, a vulnerability was discovered in the Log4j Java library, potentially allowing attackers to take control of systems and execute malicious commands. For more detailed information about the vulnerability, please see the following resources:

CVE Definition: https://nvd.nist.gov/vuln/detail/CVE-2021-44228
Expanded CVE Definition: https://www.cve.org/CVERecord?id=CVE-2021-44228
Apache Security Site for CVE severity, score, and vector string: https://logging.apache.org/log4j/2.x/security.html

Revenera is actively working with our product teams to review Software Composition Analysis scans of our products to determine the impact, if any, on our solutions. We appreciate your patience and understanding, and we will provide an update once more information about affected products and remediation plans are confirmed.
Please follow our Community thread for further updates on this topic: https://community.flexera.com/t5/Revenera-Company-News/Security-Advisory-Log4j-Java-Vulnerability-CVE-2021-44228/ba-p/216905
Dec 13, 11:11 PST
Jan 11, 2022

No incidents reported.

Jan 10, 2022

No incidents reported.

Jan 9, 2022

No incidents reported.

Jan 8, 2022

No incidents reported.

Jan 7, 2022

No incidents reported.

Jan 6, 2022

No incidents reported.

Jan 5, 2022

No incidents reported.