Monitoring - The device data synchronization has caught up and we are currently monitoring the applications.
Oct 12, 05:54 PDT
Update - We are continuing to investigate and progressing on identifying the cause and remediation, will post updates as we have more information.
Oct 12, 01:54 PDT
Investigating - FlexNet Operations Cloud ALM/LLM device-related UI and web services may not display the latest information.

NOTE: There is no impact to device functionality. We are working to correct the problem and will post updates until this is resolved.
Oct 11, 15:26 PDT

About This Site

Welcome to the Revenera System Status Dashboard. This page provides current availability information for our Revenera cloud products. If you do not see your cloud product listed below, please visit the Flexera System Status Dashboard.

Subscribe to receive service interruption and/or maintenance notifications associated with an incident. If you are experiencing a real-time, operational issue with a service not described below, contact our Revenera Support Team.

NOTE: All times are displayed in the Pacific Time Zone.

FlexNet Operations ALM Production Operational
90 days ago
99.96 % uptime
Today
FlexNet Operations ALM End User Portal ? Operational
90 days ago
99.96 % uptime
Today
FlexNet Operations ALM Producer Portal ? Operational
90 days ago
99.96 % uptime
Today
FlexNet Operations ALM Production AWS Europe Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM End User Portal AWS Europe ? Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM Producer Portal AWS Europe ? Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations Cloud Device Activation Service AWS Europe ? Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations Cloud Licensing Service AWS Europe ? Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM Production AWS North America Operational
90 days ago
99.99 % uptime
Today
FlexNet Operations ALM End User Portal AWS North America Operational
90 days ago
99.99 % uptime
Today
FlexNet Operations ALM Producer Portal AWS North America Operational
90 days ago
99.99 % uptime
Today
FlexNet Operations Cloud Device Activation Service AWS North America Operational
90 days ago
99.99 % uptime
Today
FlexNet Operations Cloud Licensing Service AWS North America Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations LLM Production Operational
90 days ago
99.98 % uptime
Today
FlexNet Operations LLM Production End User Portal Operational
90 days ago
99.98 % uptime
Today
FlexNet Operations LLM Production Producer Portal Operational
90 days ago
99.98 % uptime
Today
FlexNet Operations ALM/LLM Licensing Degraded Performance
90 days ago
99.97 % uptime
Today
FlexNet Operations ALM/LLM Cloud Device Activation Service ? Operational
90 days ago
99.96 % uptime
Today
FlexNet Operations ALM/LLM Cloud Licensing Service ? Degraded Performance
90 days ago
99.99 % uptime
Today
FlexNet Operations Reporter - New Operational
90 days ago
99.99 % uptime
Today
FlexNet Operations ALM User Acceptance Testing ? Operational
90 days ago
99.82 % uptime
Today
FlexNet Operations ALM End User Portal UAT Operational
90 days ago
99.77 % uptime
Today
FlexNet Operations ALM Producer Portal UAT Operational
90 days ago
99.87 % uptime
Today
FlexNet Operations ALM User Acceptance Testing AWS Europe Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM End User Portal UAT AWS Europe Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM Producer Portal UAT AWS Europe Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations Cloud Device Activation Service UAT AWS Europe Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations Cloud Licensing Service UAT AWS Europe Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM User Acceptance Testing AWS North America Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM End User Portal UAT AWS North America Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM Producer Portal UAT AWS North America Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations Cloud Device Activation Service UAT AWS North America Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations Cloud Licensing Service UAT AWS North America Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations LLM User Acceptance Testing Operational
90 days ago
99.93 % uptime
Today
FlexNet Operations LLM UAT End User Portal Operational
90 days ago
99.93 % uptime
Today
FlexNet Operations LLM UAT Producer Portal Operational
90 days ago
99.93 % uptime
Today
FlexNet Operations ALM/LLM Licensing UAT Operational
90 days ago
99.96 % uptime
Today
FlexNet Operations ALM/LLM Cloud Device Activation Service UAT Operational
90 days ago
99.93 % uptime
Today
FlexNet Operations ALM/LLM Cloud Licensing Service UAT Operational
90 days ago
99.99 % uptime
Today
FlexNet Connect Production Operational
90 days ago
99.99 % uptime
Today
FlexNet Connect Update Service (flexnetoperations.com) ? Operational
90 days ago
100.0 % uptime
Today
FlexNet Connect Update Service (installshield.com) ? Operational
90 days ago
100.0 % uptime
Today
FlexNet Connect Publisher Service ? Operational
90 days ago
99.99 % uptime
Today
Usage Intelligence Operational
90 days ago
100.0 % uptime
Today
Revenera Community Operational
90 days ago
99.96 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
The 2021.10 deployment is scheduled in the PROD (Data Center), PROD (NAM AWS), and PROD (EU AWS) environments on:

PROD Data Center
PST: 2021-10-23, 02:00 - 03:00 AM
UTC: 2021-10-23, 09:00 - 10:00 AM
IST : 2021-10-23, 02:30 - 03:30 PM

PROD EU AWS
PST:2021-10-23, 03:00 - 04:00 AM
UTC: 2021-10-23, 10:00 - 11:00 AM
IST : 2021-10-23, 03:30 - 04:30 PM

PROD NAM AWS
PST: 2021-10-23, 04:00 - 05:00 AM
UTC: 2021-10-23, 11:00 - 12:00 PM
IST : 2021-10-23, 04:30 - 05:30 PM

The deployment requires an outage of all FlexNet Operations Cloud Licensing services. The LFS and LaaS - Cloud Licensing dependent services will be unavailable in their respective environment during their assigned deployment time, and you may observe service interruptions.
Posted on Oct 7, 16:05 PDT
Revenera is scheduling an infrastructure upgrade in the AWS PRODUCTION environment as below:

AWS PROD EU
PDT: 2021-11-05, 11:00PM - 12:30 AM (Next Day)
UTC: 2021-11-06, 06:00 - 07:30 AM
IST : 2021-11-06, 11:30 - 01:00 PM

AWS PROD NAM
PDT: 2021-11-06, 12:30 - 02:00 AM
UTC: 2021-11-06, 07:30 - 09:00 AM
IST : 2021-11-06, 01:00 - 02:30 PM

The Infrastructure maintenance requires an outage of the FlexNet Operations Cloud Licensing Service and Device Activation Service. These services will be unavailable in their respective environment during their assigned maintenance time, and you may observe service interruptions to device management functionality.
Posted on Oct 7, 16:16 PDT
Past Incidents
Oct 19, 2021

No incidents reported today.

Oct 18, 2021

No incidents reported.

Oct 17, 2021

No incidents reported.

Oct 16, 2021

No incidents reported.

Oct 15, 2021

No incidents reported.

Oct 14, 2021

No incidents reported.

Oct 13, 2021

No incidents reported.

Oct 12, 2021

Unresolved incident: FlexNet Operations Cloud ALM/LLM Production (Data Center): We are experiencing a delay in device data synchronization between Cloud Licensing Service instances and the Device Management Service.

Oct 11, 2021
Oct 10, 2021

No incidents reported.

Oct 9, 2021

No incidents reported.

Oct 8, 2021

No incidents reported.

Oct 7, 2021
Completed - The Scheduled Maintenance is now completed
Oct 7, 05:28 PDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Oct 7, 05:28 PDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Oct 7, 05:01 PDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Oct 7, 04:59 PDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Oct 7, 04:04 PDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Oct 7, 04:01 PDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Oct 7, 04:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 02:00 PDT
Scheduled - The 2021.10 deployment is scheduled in the UAT (Data Center), PCS (Production Copy Service), UAT (NAM AWS), and UAT (EU AWS) environments on:

UAT Data Center
PST: 2021-10-07, 02:00 - 03:00 AM
UTC: 2021-10-07, 09:00 - 10:00 AM
IST : 2021-10-07, 02:30 - 03:30 PM

PCS Data Center
PST: 2021-10-07, 03:00 - 04:00 AM
UTC: 2021-10-07, 10:00 - 11:00 AM
IST : 2021-10-07, 03:30 - 04:30 PM

UAT EU AWS
PST: 2021-10-07, 04:00 - 05:00 AM
UTC: 2021-10-07, 11:00 - 12:00 PM
IST : 2021-10-07, 04:30 - 05:30 PM

UAT NAM AWS
PST: 2021-10-07, 05:00 - 06:00 AM
UTC: 2021-10-07, 12:00 - 01:00 PM
IST : 2021-10-07, 05:30 - 06:30 PM

The deployment requires an outage of all FlexNet Operations Cloud Licensing services. The LFS and LaaS - Cloud Licensing dependent services will be unavailable in their respective environment during their assigned deployment time, and you may observe service interruptions to device management functionality.
Oct 5, 12:22 PDT
Oct 6, 2021

No incidents reported.

Oct 5, 2021

No incidents reported.