All Systems Operational

About This Site

Welcome to the Revenera System Status Dashboard. This page provides current availability information for our Revenera cloud products. If you do not see your cloud product listed below, please visit the Flexera System Status Dashboard.

Subscribe to receive service interruption and/or maintenance notifications associated with an incident. If you are experiencing a real-time, operational issue with a service not described below, contact our Revenera Support Team.

NOTE: All times are displayed in the Pacific Time Zone.

FlexNet Operations ALM Production Operational
90 days ago
99.97 % uptime
Today
FlexNet Operations ALM End User Portal ? Operational
90 days ago
99.97 % uptime
Today
FlexNet Operations ALM Producer Portal ? Operational
90 days ago
99.97 % uptime
Today
FlexNet Operations ALM Production AWS Europe Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM End User Portal AWS Europe ? Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM Producer Portal AWS Europe ? Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations Cloud Device Activation Service AWS Europe ? Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations Cloud Licensing Service AWS Europe ? Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM Production AWS North America Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM End User Portal AWS North America Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM Producer Portal AWS North America Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations Cloud Device Activation Service AWS North America Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations Cloud Licensing Service AWS North America Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations LLM Production Operational
90 days ago
99.92 % uptime
Today
FlexNet Operations LLM Production End User Portal Operational
90 days ago
99.98 % uptime
Today
FlexNet Operations LLM Production Producer Portal Operational
90 days ago
99.86 % uptime
Today
FlexNet Operations ALM/LLM Licensing Operational
90 days ago
99.98 % uptime
Today
FlexNet Operations ALM/LLM Cloud Device Activation Service ? Operational
90 days ago
99.98 % uptime
Today
FlexNet Operations ALM/LLM Cloud Licensing Service ? Operational
90 days ago
99.99 % uptime
Today
FlexNet Operations Reporter Operational
90 days ago
99.95 % uptime
Today
FlexNet Operations ALM User Acceptance Testing ? Operational
90 days ago
98.6 % uptime
Today
FlexNet Operations ALM End User Portal UAT Operational
90 days ago
98.61 % uptime
Today
FlexNet Operations ALM Producer Portal UAT Operational
90 days ago
98.59 % uptime
Today
FlexNet Operations ALM User Acceptance Testing AWS Europe Operational
90 days ago
99.91 % uptime
Today
FlexNet Operations ALM End User Portal UAT AWS Europe Operational
90 days ago
99.83 % uptime
Today
FlexNet Operations ALM Producer Portal UAT AWS Europe Operational
90 days ago
99.83 % uptime
Today
FlexNet Operations Cloud Device Activation Service UAT AWS Europe Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations Cloud Licensing Service UAT AWS Europe Operational
90 days ago
99.99 % uptime
Today
FlexNet Operations ALM User Acceptance Testing AWS North America Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM End User Portal UAT AWS North America Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM Producer Portal UAT AWS North America Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations Cloud Device Activation Service UAT AWS North America Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations Cloud Licensing Service UAT AWS North America Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations LLM User Acceptance Testing Operational
90 days ago
99.36 % uptime
Today
FlexNet Operations LLM UAT End User Portal Operational
90 days ago
98.88 % uptime
Today
FlexNet Operations LLM UAT Producer Portal Operational
90 days ago
99.83 % uptime
Today
FlexNet Operations ALM/LLM Licensing UAT Operational
90 days ago
99.62 % uptime
Today
FlexNet Operations ALM/LLM Cloud Device Activation Service UAT Operational
90 days ago
99.43 % uptime
Today
FlexNet Operations ALM/LLM Cloud Licensing Service UAT Operational
90 days ago
99.82 % uptime
Today
FlexNet Connect Production Operational
90 days ago
99.14 % uptime
Today
FlexNet Connect Update Service (flexnetoperations.com) ? Operational
90 days ago
99.99 % uptime
Today
FlexNet Connect Update Service (installshield.com) ? Operational
90 days ago
99.98 % uptime
Today
FlexNet Connect Publisher Service ? Operational
90 days ago
97.43 % uptime
Today
SBOM Insights Operational
90 days ago
98.45 % uptime
Today
SBOM Insights API Operational
90 days ago
98.88 % uptime
Today
SBOM Insights SCA Data Library Operational
90 days ago
96.47 % uptime
Today
SBOM Insights User Interface Operational
90 days ago
100.0 % uptime
Today
Usage Intelligence Operational
90 days ago
100.0 % uptime
Today
Revenera Community Operational
90 days ago
99.96 % uptime
Today
Revenera Documentation Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Maintenance is scheduled on February 6th for the FlexNet Operations UAT running in the Revenera Data Center:

PST: 2023-02-06, 01:00 AM - 02:00 AM
UTC: 2023-02-06, 09:00 AM - 10:00 AM
IST : 2023-02-06, 02:30 PM - 03:30 PM

The maintenance requires an outage of no more than 2 hour for all FlexNet Operations Cloud ALM, CLS, LFS and LLM UAT services. These services will be unavailable during the maintenance period and you may observe service interruptions.

Posted on Jan 24, 2023 - 14:44 PST
Update - We will be undergoing scheduled maintenance during this time.
Feb 02, 2023 - 11:28 PST
Update - The scheduled maintenance timing has been updated to the following times and is expected to take no more than 3 hours.

PST: February 18, 06:30 AM - 09:30 AM
GMT: February 18, 02:30 PM - 05:30 PM
IST: February 18, 08:00 PM - 11:00 PM

Feb 02, 2023 - 11:27 PST
Scheduled - Scheduled maintenance to work on migrating infrastructure is scheduled on Feb 18th at the following time :

PST: February 18, 06:30 AM - 09:30 AM
GMT: February 18, 02:30 PM - 05:30 PM
IST: February 18, 08:00 PM - 11:00 PM 

The maintenance requires an outage of no more than 3 hour for all FlexNet Operations Cloud ALM, CLS, LFS and LLM Production services. These services will be unavailable during the maintenance period and you may observe service interruptions.

Please note : The Network Blocks will be enforced on Production for all FlexNet Operations services as part of the scheduled maintenance. For details please visit the community link - https://community.flexera.com/t5/FlexNet-Operations-Knowledge/Network-Block-or-IP-Allow-List-for-FlexNet-Operations-Cloud/ta-p/2713

Jan 25, 2023 - 06:27 PST
Revenera makes use of SSL certificates to protect the transmission of sensitive information in the use of FlexNet Operations Cloud applications. The certificates are installed and used on Revenera web servers for establishing a secure line of communication between you and the application. These certificates are required to be updated annually to maintain operability.

The Compliance endpoint certificates will be updated at the following times:

UAT Compliance endpoint (FNO LLM and ALM)
*.compliance.flexnetoperations.com – January 30, 2023 between 10:00 am - 11:00 am PST

Production Compliance endpoint (FNO LLM and ALM)
*.compliance.flexnetoperations.com – February 21, 2023 between 10:00 am - 11:00 am PST

Note: This change applies to FlexNet Operations Cloud running in the Revenera Data Center or AWS NAM. If your FlexNet Operations Cloud is running in the AWS EMEA environment, no further action is required on your part.

To ensure there are no interruptions with your environment, we ask that you install the new certificate on your systems before the renewal date and test your integrations in UAT before February 21, 2023. The new certificate is located on the Revenera Community: https://community.flexera.com/t5/FlexNet-Operations-News/Scheduled-Maintenance-FlexNet-Operations-SSL-Certificate-Update/ba-p/263340.

How to prepare FlexNet Embedded local license servers for the certificate renewal?
For FlexNet Embedded Local License Servers, license server administrators must follow the instructions described in the Best Practice: Keeping SSL Certificate Information on Local License Servers Synchronized with Certificate Updates in FlexNet Operations Cloud article. These certificates have a new intermediate certificate.

Posted on Jan 25, 2023 - 21:20 PST
Scheduled maintenance to work on migrating infrastructure is scheduled on Mar 4th at the following time:  

PST: March 4, 06:30 AM - 09:30 AM 
GMT: March 4, 02:30 PM - 05:30 PM 
IST: March 4, 08:00 PM - 11:00 PM

The maintenance requires an outage of no more than 3 hours for select customers. The FlexNet Operations Cloud ALM, CLS, LFS and LLM Production services will be unavailable for these customers during the maintenance period and they may observe service interruptions.

Posted on Feb 02, 2023 - 11:17 PST
Scheduled maintenance to work on migrating infrastructure is scheduled on Mar 18th at the following time:  

PDT: March 18, 07:30 AM - 10:30 AM 
GMT: March 18, 02:30 PM - 05:30 PM 
IST: March 18, 08:00 PM - 11:00 PM    

The maintenance requires an outage of no more than 3 hours for select customers. The FlexNet Operations Cloud ALM, CLS, LFS and LLM Production services will be unavailable for these customers during the maintenance period and they may observe service interruptions.

Posted on Feb 02, 2023 - 13:19 PST
Past Incidents
Feb 5, 2023

No incidents reported today.

Feb 4, 2023

No incidents reported.

Feb 3, 2023

No incidents reported.

Feb 2, 2023

No incidents reported.

Feb 1, 2023

No incidents reported.

Jan 31, 2023

No incidents reported.

Jan 30, 2023
Completed - The scheduled maintenance has been completed.
Jan 30, 11:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 30, 10:00 PST
Scheduled - Revenera makes use of SSL certificates to protect the transmission of sensitive information in the use of FlexNet Operations Cloud applications. The certificates are installed and used on Revenera web servers for establishing a secure line of communication between you and the application. These certificates are required to be updated annually to maintain operability.

The Compliance endpoint certificates will be updated at the following times:

UAT Compliance endpoint (FNO LLM and ALM)
*.compliance.flexnetoperations.com – January 30, 2023 between 10:00 am - 11:00 am PST

Production Compliance endpoint (FNO LLM and ALM)
*.compliance.flexnetoperations.com – February 21, 2023 between 10:00 am - 11:00 am PST

Note: This change applies to FlexNet Operations Cloud running in the Revenera Data Center or AWS NAM. If your FlexNet Operations Cloud is running in the AWS EMEA environment, no further action is required on your part.

To ensure there are no interruptions with your environment, we ask that you install the new certificate on your systems before the renewal date and test your integrations in UAT before February 21, 2023. The new certificate is located on the Revenera Community: https://community.flexera.com/t5/FlexNet-Operations-News/Scheduled-Maintenance-FlexNet-Operations-SSL-Certificate-Update/ba-p/263340.

How to prepare FlexNet Embedded local license servers for the certificate renewal?
For FlexNet Embedded Local License Servers, license server administrators must follow the instructions described in the Best Practice: Keeping SSL Certificate Information on Local License Servers Synchronized with Certificate Updates in FlexNet Operations Cloud article. These certificates have a new intermediate certificate.

Jan 25, 21:17 PST
Jan 29, 2023
Completed - The scheduled maintenance has been completed.
Jan 29, 03:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 29, 03:00 PST
Scheduled - Weekly maintenance for the data warehouse server is scheduled for:
BO UAT and Prod system will be restarted.

PDT: [2023-01-29], 3:00AM - 3:30AM
UTC: [2023-01-29], 10:00AM - 10:30AM
BST: [2023-01-29], 11:00AM - 11:30AM
IST: [2023-01-29], 3:30PM - 4:00PM


During this maintenance window, users may experience connectivity issues or unresponsiveness when accessing the following services and their data:

• FlexNet Operations Reporter
• Data Access APIs

We recommend users to schedule reports outside this regularly scheduled maintenance window.

https://flexera.atlassian.net/browse/FNO-68557
Jira raised for the same.

Jan 25, 04:37 PST
Jan 28, 2023
Completed - The scheduled maintenance has been completed.
Jan 28, 02:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 28, 01:00 PST
Scheduled - Maintenance is scheduled on January 28th for the FlexNet Operations UAT running in the Revenera Data Center:

PST: 2023-01-28, 01:00 AM - 02:00 AM
UTC: 2023-01-28, 09:00 AM - 10:00 AM
IST : 2023-01-28, 02:30 PM - 03:30 PM

The maintenance requires an outage of no more than 1 hour for all FlexNet Operations Cloud ALM, CLS, LFS and LLM UAT services. These services will be unavailable during the maintenance period and you may observe service interruptions.

Jan 24, 14:40 PST
Jan 27, 2023

No incidents reported.

Jan 26, 2023

No incidents reported.

Jan 25, 2023

No incidents reported.

Jan 24, 2023

No incidents reported.

Jan 23, 2023
Completed - We have completed this in 25 mins
Jan 23, 03:18 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 23, 03:01 PST
Scheduled - Maintenance for FlexNet Operations Cloud ALM UAT running on AWS EMEA is scheduled on January 23, 2023 at the following time:

PST: 2023-01-23, 03:00 AM - 04:00 AM
UTC: 2023-01-23, 11:00 AM - 12:00 PM
IST: 2023-01-23, 04:30 PM - 5:30 PM

The maintenance requires an outage of no more than 1 hour for all FlexNet Operations Cloud ALM UAT services on AWS EMEA. These services will be unavailable during the maintenance period and you may observe service interruptions.

Jan 20, 10:13 PST
Jan 22, 2023

No incidents reported.