Unscheduled Outage: FlexNet Operations Cloud Reporter Production - Issues accessing the Reporter Module
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 25, 2024 - 23:14 PDT
Identified - The issue has been identified. We are working on providing a fix.
Jul 25, 2024 - 14:11 PDT
Update - We are continuing to investigate this issue. Any scheduled reports will work as expected. Customers accessing the Reporter module through the application will continue to experience issues with access.
Jul 25, 2024 - 13:06 PDT
Investigating - We are currently experiencing an issue accessing the FlexNet Operations Reporter Module in the Production environment.
We are actively investigating the issue.
Jul 25, 2024 - 10:59 PDT

About This Site

Welcome to the Revenera System Status Dashboard. This page provides current availability information for our Revenera cloud products. If you do not see your cloud product listed below, please visit the Flexera System Status Dashboard.

Subscribe to receive service interruption and/or maintenance notifications associated with an incident. If you are experiencing a real-time, operational issue with a service not described below, contact our Revenera Support Team.

NOTE: All times are displayed in the Pacific Time Zone.

Uptime over the past 90 days. View historical uptime.
FlexNet Operations Production NAM1 Operational
90 days ago
99.99 % uptime
Today
FlexNet Operations ALM End User Portal NAM1 Operational
90 days ago
99.99 % uptime
Today
FlexNet Operations ALM Producer Portal NAM1 Operational
90 days ago
99.99 % uptime
Today
FlexNet Operations ALM/LLM Cloud Device Activation Service NAM1 Operational
90 days ago
99.98 % uptime
Today
FlexNet Operations ALM/LLM Cloud Licensing Service NAM1 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations Production NAM2 Operational
90 days ago
99.99 % uptime
Today
FlexNet Operations ALM End User Portal NAM2 ? Operational
90 days ago
99.99 % uptime
Today
FlexNet Operations ALM Producer Portal NAM2 ? Operational
90 days ago
99.99 % uptime
Today
FlexNet Operations ALM/LLM Cloud Device Activation Service NAM2 ? Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM/LLM Cloud Licensing Service NAM2 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations Production NAM3 Operational
90 days ago
99.96 % uptime
Today
FlexNet Operations ALM End User Portal NAM3 Operational
90 days ago
99.97 % uptime
Today
FlexNet Operations ALM Producer Portal NAM3 Operational
90 days ago
99.97 % uptime
Today
FlexNet Operations ALM/LLM Cloud Device Activation Service NAM3 Operational
90 days ago
99.91 % uptime
Today
FlexNet Operations ALM/LLM Cloud Licensing Service NAM3 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations Production NAM4 Operational
90 days ago
99.99 % uptime
Today
FlexNet Operations ALM End User Portal NAM4 Operational
90 days ago
99.99 % uptime
Today
FlexNet Operations ALM Producer Portal NAM4 Operational
90 days ago
99.99 % uptime
Today
FlexNet Operations ALM/LLM Cloud Device Activation Service NAM4 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM/LLM Cloud Licensing Service NAM4 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations Production NAM5 Operational
90 days ago
99.98 % uptime
Today
FlexNet Operations ALM End User Portal NAM5 Operational
90 days ago
99.99 % uptime
Today
FlexNet Operations ALM Producer Portal NAM5 Operational
90 days ago
99.99 % uptime
Today
FlexNet Operations ALM/LLM Cloud Device Activation Service NAM5 Operational
90 days ago
99.98 % uptime
Today
FlexNet Operations ALM/LLM Cloud Licensing Service NAM5 Operational
90 days ago
99.95 % uptime
Today
FlexNet Operations Production NAM6 Operational
90 days ago
99.98 % uptime
Today
FlexNet Operations ALM Producer Portal NAM6 Operational
90 days ago
99.99 % uptime
Today
FlexNet Operations ALM Cloud Device Activation Service NAM6 Operational
90 days ago
99.94 % uptime
Today
FlexNet Operations ALM Cloud Licensing Service NAM6 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations LaaS Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations Production NAM7 Operational
90 days ago
99.99 % uptime
Today
FlexNet Operations ALM End User Portal NAM7 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM Producer Portal NAM7 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM Cloud Device Activation Service NAM7 Operational
90 days ago
99.99 % uptime
Today
FlexNet Operations ALM Cloud Licensing Service NAM7 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM Production AWS Europe EU1 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM End User Portal AWS Europe EU1 ? Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM Producer Portal AWS Europe EU1 ? Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations Cloud Device Activation Service AWS Europe EU1 ? Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations Cloud Licensing Service AWS Europe EU1 ? Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM Production AWS Europe EU2 Operational
90 days ago
99.98 % uptime
Today
FlexNet Operations ALM End User Portal AWS Europe EU2 Operational
90 days ago
99.98 % uptime
Today
FlexNet Operations ALM Producer Portal AWS Europe EU2 Operational
90 days ago
99.99 % uptime
Today
FlexNet Operations Cloud Device Activation Service AWS Europe EU2 Operational
90 days ago
99.97 % uptime
Today
FlexNet Operations Cloud Licensing Service AWS Europe EU2 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations LLM Production Operational
90 days ago
99.81 % uptime
Today
FlexNet Operations LLM Production End User Portal Operational
90 days ago
99.81 % uptime
Today
FlexNet Operations LLM Production Producer Portal Operational
90 days ago
99.8 % uptime
Today
FlexNet Operations Reporter Operational
90 days ago
99.26 % uptime
Today
FlexNet Operations User Acceptance Testing NAM1 Operational
90 days ago
99.95 % uptime
Today
FlexNet Operations ALM End User Portal UAT NAM1 Operational
90 days ago
99.95 % uptime
Today
FlexNet Operations ALM Producer Portal UAT NAM1 Operational
90 days ago
99.9 % uptime
Today
FlexNet Operations ALM/LLM Cloud Device Activation Service UAT NAM1 Operational
90 days ago
99.95 % uptime
Today
FlexNet Operations ALM/LLM Cloud Licensing Service UAT NAM1 Operational
90 days ago
99.99 % uptime
Today
FlexNet Operations User Acceptance Testing NAM2 Operational
90 days ago
99.98 % uptime
Today
FlexNet Operations ALM End User Portal UAT NAM2 Operational
90 days ago
99.99 % uptime
Today
FlexNet Operations ALM Producer Portal UAT NAM2 Operational
90 days ago
99.95 % uptime
Today
FlexNet Operations ALM/LLM Cloud Device Activation Service UAT NAM2 Operational
90 days ago
99.99 % uptime
Today
FlexNet Operations ALM/LLM Cloud Licensing Service UAT NAM2 Operational
90 days ago
99.99 % uptime
Today
FlexNet Operations User Acceptance Testing NAM3 Operational
90 days ago
99.99 % uptime
Today
FlexNet Operations ALM Producer Portal UAT NAM3 Operational
90 days ago
99.99 % uptime
Today
FlexNet Operations ALM Cloud Device Activation Service UAT NAM3 Operational
90 days ago
99.99 % uptime
Today
FlexNet Operations ALM Cloud Licensing Service UAT NAM3 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations LaaS UAT Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations User Acceptance Testing NAM4 Operational
90 days ago
99.98 % uptime
Today
FlexNet Operations ALM End User Portal UAT NAM4 Operational
90 days ago
99.99 % uptime
Today
FlexNet Operations ALM Producer Portal UAT NAM4 Operational
90 days ago
99.99 % uptime
Today
FlexNet Operations ALM Cloud Device Activation Service UAT NAM4 Operational
90 days ago
99.97 % uptime
Today
FlexNet Operations ALM Cloud Licensing Service UAT NAM4 Operational
90 days ago
99.96 % uptime
Today
FlexNet Operations ALM User Acceptance Testing AWS Europe EU1 Operational
90 days ago
99.88 % uptime
Today
FlexNet Operations ALM End User Portal UAT AWS Europe EU1 Operational
90 days ago
99.95 % uptime
Today
FlexNet Operations ALM Producer Portal UAT AWS Europe EU1 Operational
90 days ago
99.93 % uptime
Today
FlexNet Operations Cloud Device Activation Service UAT AWS Europe EU1 Operational
90 days ago
99.66 % uptime
Today
FlexNet Operations Cloud Licensing Service UAT AWS Europe EU1 Operational
90 days ago
99.97 % uptime
Today
FlexNet Operations ALM User Acceptance Testing AWS Europe EU2 Operational
90 days ago
99.93 % uptime
Today
FlexNet Operations ALM End User Portal UAT AWS Europe EU2 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM Producer Portal UAT AWS Europe EU2 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations Cloud Device Activation Service UAT AWS Europe EU2 Operational
90 days ago
99.75 % uptime
Today
FlexNet Operations Cloud Licensing Service UAT AWS Europe EU2 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations LLM User Acceptance Testing Operational
90 days ago
99.6 % uptime
Today
FlexNet Operations LLM UAT End User Portal Operational
90 days ago
99.61 % uptime
Today
FlexNet Operations LLM UAT Producer Portal Operational
90 days ago
99.59 % uptime
Today
SBOM Insights Operational
90 days ago
99.99 % uptime
Today
SBOM Insights API Operational
90 days ago
100.0 % uptime
Today
SBOM Insights SCA Data Library Operational
90 days ago
99.99 % uptime
Today
SBOM Insights User Interface Operational
90 days ago
100.0 % uptime
Today
Revenera Community Operational
90 days ago
99.99 % uptime
Today
Revenera Documentation Operational
90 days ago
100.0 % uptime
Today
Usage Intelligence Operational
90 days ago
99.99 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Jul 26, 2024

No incidents reported today.

Jul 25, 2024

Unresolved incident: Unscheduled Outage: FlexNet Operations Cloud Reporter Production - Issues accessing the Reporter Module.

Jul 24, 2024

No incidents reported.

Jul 23, 2024
Degraded Performance Affecting Software Delivery (ESD) in Production Environment
Resolved - This incident is now resolved. If you continue to observe performance issues with Software Delivery (ESD), please notify your trusted Revenera contact or open a case with Revenera Technical Support.
Jul 23, 14:02 PDT
Update - Testing is ongoing in UAT and we will update the incident when validation is complete. We appreciate your continued patience as we work to resolve this issue.
Jun 27, 09:56 PDT
Update - We are testing a potential solution for the Software Delivery (ESD) issue affecting some file uploads. We will provide a status update when we have more information.
Jun 20, 11:27 PDT
Update - We are working to fix the Software Delivery (ESD) issue affecting file uploads. We will share an update as soon as we have more details.
Jun 11, 16:20 PDT
Update - We are continuing to work on a fix to address the Software Delivery (ESD) issue affecting file uploads. We will post an update as soon as we have more information.
Jun 11, 08:53 PDT
Update - We're actively working to resolve the Software Delivery (ESD) file availability issue. We'll provide an update as soon as we have more information.
Jun 10, 14:59 PDT
Update - Batch processing and update notifications are now stable. We are investigating the issue around the availability of uploaded files.
Jun 7, 17:09 PDT
Update - At this time, the investigation is still in progress. We will provide an update as soon as we have more information to share.
Jun 7, 15:27 PDT
Investigating - FlexNet Operations ALM/LLM Software Delivery (ESD) is experiencing degraded performance which is delaying batch processing, uploaded file availability, and update notifications. We are actively working to resolve the issue and will provide updates as more information is available.
Jun 7, 12:00 PDT
Jul 22, 2024

No incidents reported.

Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024

No incidents reported.

Jul 18, 2024
FlexNet Publisher and custom licensing are failing in FlexNet Operations ALM and LLM (UAT & PROD).
Resolved - This incident has been resolved.
Jul 18, 22:30 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 18, 10:56 PDT
Identified - The issue has been identified, and a fix has been implemented in Production, resolving the problem.
The team is still working on resolving the issue in the UAT environment.
Jul 18, 08:11 PDT
Update - We are continuing to investigate this issue.
Jul 18, 02:34 PDT
Investigating - We are investigating an issue affecting FlexNet Publisher licensing and custom licenses in FlexNet Operations ALM and LLM. This issue prevents users from viewing, activating, or completing other license lifecycle operations for certificate-based or trusted-based licenses.
Jul 18, 02:33 PDT
Scheduled Maintenance: FlexNet Operations ALM Production (NAM5) Email Server
Completed - The scheduled maintenance has been completed.
Jul 18, 07:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 06:30 PDT
Scheduled - Revenera will be performing maintenance on the NAM5 email server in Production on July 18, 2024. No outage is expected.

PDT: 2024-07-18, 6:30 AM - 07:00 AM
EDT: 2024-07-18, 09:30 AM - 10:00 AM
BST: 2024-07-18, 02:30 PM - 03:00 PM
IST: 2024-07-18, 07:00 PM - 07:30 PM

NOTE: If you are sending email from non-flexerasoftware.com email addresses and would like to increase deliverability to recipients, please consider adding the Revenera source email relay (include:awsmail.flexnetoperations.com) to the SPF record of the domain being used by your IT.
Jul 16, 05:02 PDT
Jul 17, 2024

No incidents reported.

Jul 16, 2024

No incidents reported.

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

Jul 12, 2024

No incidents reported.

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