All Systems Operational

About This Site

Welcome to the Revenera System Status Dashboard. This page provides current availability information for our Revenera cloud products. If you do not see your cloud product listed below, please visit the Flexera System Status Dashboard.

Subscribe to receive service interruption and/or maintenance notifications associated with an incident. If you are experiencing a real-time, operational issue with a service not described below, contact our Revenera Support Team.

NOTE: All times are displayed in the Pacific Time Zone.

FlexNet Operations ALM Production Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM End User Portal ? Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM Producer Portal ? Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM Production AWS Europe Operational
90 days ago
99.98 % uptime
Today
FlexNet Operations ALM End User Portal AWS Europe ? Operational
90 days ago
99.97 % uptime
Today
FlexNet Operations ALM Producer Portal AWS Europe ? Operational
90 days ago
99.97 % uptime
Today
FlexNet Operations Cloud Device Activation Service AWS Europe ? Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations Cloud Licensing Service AWS Europe ? Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM Production AWS North America Operational
90 days ago
99.99 % uptime
Today
FlexNet Operations ALM End User Portal AWS North America Operational
90 days ago
99.99 % uptime
Today
FlexNet Operations ALM Producer Portal AWS North America Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations Cloud Device Activation Service AWS North America Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations Cloud Licensing Service AWS North America Operational
90 days ago
99.99 % uptime
Today
FlexNet Operations LLM Production Operational
90 days ago
99.95 % uptime
Today
FlexNet Operations LLM Production End User Portal Operational
90 days ago
99.98 % uptime
Today
FlexNet Operations LLM Production Producer Portal Operational
90 days ago
99.91 % uptime
Today
FlexNet Operations ALM/LLM Licensing Operational
90 days ago
99.99 % uptime
Today
FlexNet Operations ALM/LLM Cloud Device Activation Service ? Operational
90 days ago
99.98 % uptime
Today
FlexNet Operations ALM/LLM Cloud Licensing Service ? Operational
90 days ago
99.99 % uptime
Today
FlexNet Operations Reporter Operational
90 days ago
99.96 % uptime
Today
FlexNet Operations ALM User Acceptance Testing ? Operational
90 days ago
99.6 % uptime
Today
FlexNet Operations ALM End User Portal UAT Operational
90 days ago
99.58 % uptime
Today
FlexNet Operations ALM Producer Portal UAT Operational
90 days ago
99.63 % uptime
Today
FlexNet Operations ALM User Acceptance Testing AWS Europe Operational
90 days ago
99.9 % uptime
Today
FlexNet Operations ALM End User Portal UAT AWS Europe Operational
90 days ago
99.81 % uptime
Today
FlexNet Operations ALM Producer Portal UAT AWS Europe Operational
90 days ago
99.8 % uptime
Today
FlexNet Operations Cloud Device Activation Service UAT AWS Europe Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations Cloud Licensing Service UAT AWS Europe Operational
90 days ago
99.99 % uptime
Today
FlexNet Operations ALM User Acceptance Testing AWS North America Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM End User Portal UAT AWS North America Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM Producer Portal UAT AWS North America Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations Cloud Device Activation Service UAT AWS North America Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations Cloud Licensing Service UAT AWS North America Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations LLM User Acceptance Testing Operational
90 days ago
99.73 % uptime
Today
FlexNet Operations LLM UAT End User Portal Operational
90 days ago
99.58 % uptime
Today
FlexNet Operations LLM UAT Producer Portal Operational
90 days ago
99.88 % uptime
Today
FlexNet Operations ALM/LLM Licensing UAT Operational
90 days ago
99.82 % uptime
Today
FlexNet Operations ALM/LLM Cloud Device Activation Service UAT Operational
90 days ago
99.82 % uptime
Today
FlexNet Operations ALM/LLM Cloud Licensing Service UAT Shard 1 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM/LLM Cloud Licensing Service UAT Shard 2 Operational
90 days ago
100.0 % uptime
Today
SBOM Insights Operational
90 days ago
98.45 % uptime
Today
SBOM Insights API Operational
90 days ago
98.88 % uptime
Today
SBOM Insights SCA Data Library Operational
90 days ago
96.47 % uptime
Today
SBOM Insights User Interface Operational
90 days ago
100.0 % uptime
Today
Usage Intelligence Operational
90 days ago
100.0 % uptime
Today
Revenera Community Operational
90 days ago
99.96 % uptime
Today
Revenera Documentation Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Update - This maintenance for migration group 3 customers is rescheduled to Mar 25th at the following times:

PDT: March 25, 07:30 AM - 10:30 AM
GMT: March 25, 02:30 PM - 05:30 PM
IST: March 25, 08:00 PM - 11:00 PM

Feb 09, 2023 - 12:06 PST
Scheduled - Scheduled maintenance to work on migrating infrastructure is scheduled on Mar 18th at the following time:  

PDT: March 18, 07:30 AM - 10:30 AM 
GMT: March 18, 02:30 PM - 05:30 PM 
IST: March 18, 08:00 PM - 11:00 PM    

The maintenance requires an outage of no more than 3 hours for select customers. The FlexNet Operations Cloud ALM, CLS, LFS and LLM Production services will be unavailable for these customers during the maintenance period and they may observe service interruptions.

Feb 02, 2023 - 13:19 PST
Revenera makes use of SSL certificates to protect the transmission of sensitive information in the use of FlexNet Operations Cloud applications. These certificates are installed on Revenera web servers for establishing a secure line of communication between you and the application and must be updated annually to maintain operability.

This update will only affect a small number of FlexNet Operations License Lifecycle Management (LLM) customers who are still using the legacy “subscribenet.com” URLs.

The SubscribeNet endpoint certificates will be updated at the following times:
manageruat.subscribenet.com and *.subscribenet.com in UAT: April 3, 2023 10:00am PST - 11:00 am PDT
manager.subscribenet.com and *.subscribenet.com in Production: April 19, 2023 10:00am PST - 11:00 am PDT

Note: Please pay special attention to this notification if you have any integrations running against the FlexNet Operations service that use the legacy manager.subscribenet.com endpoints. These endpoints are used for most customer integrations, including web services and batch processing.

We strongly recommend you share this notice with the group, within your organization, responsible for managing the integration and have them follow the steps outlined in the FlexNet Operations Cloud - Digital Certificates. We ask that you install the new certificate on your systems before the renewal date and test your integrations in UAT before April 19, 2023. The new certificate will be shared on the FlexNet Operations News blog when it becomes available.

Posted on Feb 16, 2023 - 13:47 PST
Maintenance for the Revenera Data Center infrastructure on the UAT environment is scheduled on April 12th at the following time:

PDT: 2023-04-12, 06:30 AM - 08:30 AM
UTC: 2023-04-12, 01:30 PM - 03:30 PM
IST: 2023-04-12, 07:00 PM - 09:00 PM

The maintenance will require an outage of no more than 2 hours and all FlexNet Operations Cloud services in the UAT environment will be unavailable during this time.

Posted on Mar 17, 2023 - 10:33 PDT
Revenera makes use of SSL certificates to protect the transmission of sensitive information in the use of FlexNet Operations Cloud applications. These certificates are installed on Revenera web servers for establishing a secure line of communication between you and the application and must be updated annually to maintain operability.

This update will only affect a small number of FlexNet Operations License Lifecycle Management (LLM) customers who are still using the legacy “subscribenet.com” URLs.

The SubscribeNet endpoint certificates will be updated at the following times:
manageruat.subscribenet.com and *.subscribenet.com in UAT: April 3, 2023 10:00am PST - 11:00 am PDT
manager.subscribenet.com and *.subscribenet.com in Production: April 19, 2023 10:00am PST - 11:00 am PDT

Note: Please pay special attention to this notification if you have any integrations running against the FlexNet Operations service that use the legacy manager.subscribenet.com endpoints. These endpoints are used for most customer integrations, including web services and batch processing.

We strongly recommend you share this notice with the group, within your organization, responsible for managing the integration and have them follow the steps outlined in the FlexNet Operations Cloud - Digital Certificates. We ask that you install the new certificate on your systems before the renewal date and test your integrations in UAT before April 19, 2023. The new certificate will be shared on the FlexNet Operations News blog when it become available.

Posted on Feb 16, 2023 - 14:40 PST
Maintenance for the Revenera Data Center infrastructure on the Production environment is scheduled on April 22nd at the following time:

PDT: 2023-04-22, 06:30 AM - 08:30 AM
UTC: 2023-04-22, 01:30 PM - 03:30 PM
IST: 2023-04-22, 07:00 PM - 09:00 PM

The maintenance will require an outage of no more than 2 hours and all FlexNet Operations Cloud services in the Production environment will be unavailable during this time.

Posted on Mar 17, 2023 - 10:36 PDT
Past Incidents
Mar 22, 2023

No incidents reported today.

Mar 21, 2023

No incidents reported.

Mar 20, 2023

No incidents reported.

Mar 19, 2023
Completed - The scheduled maintenance has been completed.
Mar 19, 04:45 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 04:00 PDT
Scheduled - Database maintenance is scheduled for FlexNet Operations ALM in the UAT (AWS Europe) environment at the following time:

PDT: March 19, 04:00 AM - 04:45 AM
UTC: March 19, 11:00 AM - 11:45 AM
IST: March 19, 04:30 PM - 05:15 AM

NOTE: This maintenance does not affect FlexNet Operations ALM in UAT (AWS North America).

The maintenance requires an outage of no more than 45 minutes for all FlexNet Operations Cloud ALM, CLS, and LFS services in UAT (AWS Europe). These services will be unavailable during the maintenance period and you may observe service interruptions.

Mar 17, 10:06 PDT
Mar 18, 2023

No incidents reported.

Mar 17, 2023

No incidents reported.

Mar 16, 2023
Completed - The scheduled maintenance has been completed.
Mar 16, 06:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 16, 04:00 PDT
Scheduled - Revenera will perform scheduled maintenance in the FlexNet Operations Cloud LLM UAT environment at the following times:
NOTE: No outage is expected for this maintenance and all FlexNet Operations Cloud services in UAT will remain available.

PDT: 2023-03-16, 04:00 AM - 06:00 AM
UTC: 2023-03-16, 11:00 AM - 1:00 PM
IST: 2023-03-16, 04:30 PM - 06:30 PM

Should you encounter service interruptions during this time, please contact Revenera Technical Support.

Mar 13, 13:13 PDT
Mar 15, 2023

No incidents reported.

Mar 14, 2023

No incidents reported.

Mar 13, 2023

No incidents reported.

Mar 12, 2023

No incidents reported.

Mar 11, 2023
Completed - The Maintenance has been completed.
Mar 11, 09:36 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 06:30 PST
Update - This maintenance for migration group 2 customers is rescheduled to Mar 11th at the following times:

PST: March 11, 06:30 AM - 09:30 AM
GMT: March 11, 02:30 PM - 05:30 PM
IST: March 11, 08:00 PM - 11:00 PM

Feb 9, 12:03 PST
Scheduled - Scheduled maintenance to work on migrating infrastructure is scheduled on Mar 4th at the following time:  

PST: March 4, 06:30 AM - 09:30 AM 
GMT: March 4, 02:30 PM - 05:30 PM 
IST: March 4, 08:00 PM - 11:00 PM

The maintenance requires an outage of no more than 3 hours for select customers. The FlexNet Operations Cloud ALM, CLS, LFS and LLM Production services will be unavailable for these customers during the maintenance period and they may observe service interruptions.

Feb 2, 11:17 PST
Mar 10, 2023

No incidents reported.

Mar 9, 2023

No incidents reported.

Mar 8, 2023
Resolved - This incident has been resolved.
Mar 8, 07:27 PST
Monitoring - A fix has been implemented and we are monitoring.
Mar 8, 06:45 PST
Identified - We are currently investigating an issue with our compliance certificate for customers that have been migrated to AWS on 18-Feb-2023.
Our teams are currently working on resolving this issue. Stay tuned for further updates.

Mar 8, 06:34 PST