We have identified the root cause of the issue and a fix will be deployed during the maintenance which is already scheduled for Sep 30, 20:30 - 21:00 PDT.
Posted Sep 30, 2026 - 11:31 PDT
Investigating
We are currently experiencing an issue with file download in the UAT NAM environments.
Functionality impacted by this issue may include, but is not limited to, the following:
- Newly uploaded file download - Old files download
Our teams are actively working to restore full functionality as quickly as possible. We will continue to share updates as more information becomes available.
Posted Sep 30, 2026 - 10:00 PDT
This incident affects: FlexNet Operations ALM User Acceptance Testing NAM1 (FlexNet Operations ALM End User Portal UAT NAM1, FlexNet Operations ALM Producer Portal UAT NAM1), FlexNet Operations ALM User Acceptance Testing NAM4 (FlexNet Operations ALM End User Portal UAT NAM4, FlexNet Operations ALM Producer Portal UAT NAM4), and FlexNet Operations ALM User Acceptance Testing NAM2 (FlexNet Operations ALM End User Portal UAT NAM2, FlexNet Operations ALM Producer Portal UAT NAM2).