FlexNet Operations LLM and ALM/ESD Issues in UAT (NAM) Environments

Incident Report for Revenera System Status Dashboard

Resolved

This incident has been resolved.
Posted Oct 01, 2026 - 00:40 PDT

Update

We are continuing to monitor for any further issues.
Posted Sep 30, 2026 - 18:41 PDT

Monitoring

A fix has been implemented and we are monitoring the application
Posted Sep 30, 2026 - 18:41 PDT

Identified

The issue has been identified and a fix is being implemented.
Posted Sep 30, 2026 - 18:31 PDT

Investigating

We are currently experiencing an issue with LLM and ALM-ESD in the UAT (NAM) environments.

Functionality impacted by this issue may include, but is not limited to, the following:

-LLM UI, Web services
-ALM ESD UI, Web Services

Our teams are actively working to restore full functionality as quickly as possible. We will continue to share updates as more information becomes available.
Posted Sep 30, 2026 - 17:28 PDT
This incident affected: FlexNet Operations ALM User Acceptance Testing NAM1 (FlexNet Operations ALM End User Portal UAT NAM1, FlexNet Operations ALM Producer Portal UAT NAM1), FlexNet Operations LLM User Acceptance Testing NAM (FlexNet Operations LLM UAT End User Portal NAM, FlexNet Operations LLM UAT Producer Portal NAM), FlexNet Operations ALM User Acceptance Testing NAM4 (FlexNet Operations ALM End User Portal UAT NAM4, FlexNet Operations ALM Producer Portal UAT NAM4), and FlexNet Operations ALM User Acceptance Testing NAM2 (FlexNet Operations ALM End User Portal UAT NAM2, FlexNet Operations ALM Producer Portal UAT NAM2).