FlexNet Operations ALM Issue sending email

Incident Report for Revenera System Status Dashboard

Monitoring

We performed a fix to the problem with email not sending from FlexNet Operations ALM and our test show email is now sending. We are monitoring to make sure no further errors occur.
Posted Nov 06, 2025 - 18:36 PST

Update

We are continuing to investigate this issue.
Posted Nov 06, 2025 - 18:34 PST

Investigating

We are investigating an issue with sending email from FlexNet Operations ALM Production. We will update once the cause of the problem has been identified.
Posted Nov 06, 2025 - 18:23 PST
This incident affects: FlexNet Operations ALM Production NAM2 (FlexNet Operations ALM End User Portal NAM2, FlexNet Operations ALM Producer Portal NAM2) and FlexNet Operations ALM Production NAM1 (FlexNet Operations ALM End User Portal NAM1, FlexNet Operations ALM Producer Portal NAM1).