This update affects only a limited number of FlexNet Operations License Lifecycle Management (LLM) customers who are still using the legacy “subscribenet.com” URLs.
Revenera will be changing from using a Digicert-issued certificate to one issued by Amazon. The SubscribeNet endpoint certificates will be updated at the following times:
manager.subscribenet.com and *.subscribenet.com in Production: April 15, 2025 10:00am PDT - 11:00 am PDT
NOTE: Please pay special attention to this notification if you have any integrations running against the FlexNet Operations service that use the legacy manager.subscribenet.com endpoints. These endpoints are used for most customer integrations, including web services and batch processing.
We strongly recommend you forward this email to the group, within your organization, responsible for managing the integration and have them follow the steps outlined in the FlexNet Operations Cloud - Digital Certificates article. We ask that you install the new certificate on your systems before the renewal date and test your integrations in UAT before April 15, 2025. The new certificates will be available for download from the FlexNet Operations SSL Certificates article before the UAT maintenance.
This scheduled maintenance affects: FlexNet Operations LLM Production NAM (FlexNet Operations LLM Production End User Portal NAM, FlexNet Operations LLM Production Producer Portal NAM).