Resolved
This incident has been resolved.
Posted May 27, 2026 - 03:34 PDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted May 27, 2026 - 00:46 PDT
Investigating
We are actively working with our vendor to restore email functionality and will provide an update as soon as more information becomes available. We apologise for the inconvenience.
Posted May 26, 2026 - 23:37 PDT
This incident affected: FlexNet Operations ALM Production NAM2 (FlexNet Operations ALM End User Portal NAM2, FlexNet Operations ALM Producer Portal NAM2), FlexNet Operations ALM User Acceptance Testing NAM1 (FlexNet Operations ALM End User Portal UAT NAM1, FlexNet Operations ALM Producer Portal UAT NAM1), FlexNet Operations LLM Production NAM (FlexNet Operations LLM Production End User Portal NAM, FlexNet Operations LLM Production Producer Portal NAM), FlexNet Operations LLM User Acceptance Testing NAM (FlexNet Operations LLM UAT End User Portal NAM, FlexNet Operations LLM UAT Producer Portal NAM), FlexNet Operations ALM User Acceptance Testing NAM4 (FlexNet Operations ALM End User Portal UAT NAM4, FlexNet Operations ALM Producer Portal UAT NAM4), FlexNet Operations ALM Production NAM7 (FlexNet Operations ALM End User Portal NAM7, FlexNet Operations ALM Producer Portal NAM7), FlexNet Operations ALM Production NAM6 (FlexNet Operations ALM Producer Portal NAM6), FlexNet Operations ALM User Acceptance Testing NAM3 (FlexNet Operations ALM Producer Portal UAT NAM3, FlexNet Operations ALM Cloud Device Activation Service UAT NAM3), FlexNet Operations ALM User Acceptance Testing NAM2 (FlexNet Operations ALM End User Portal UAT NAM2, FlexNet Operations ALM Producer Portal UAT NAM2), FlexNet Operations ALM Production NAM3 (FlexNet Operations ALM End User Portal NAM3, FlexNet Operations ALM Producer Portal NAM3), FlexNet Operations ALM Production NAM1 (FlexNet Operations ALM End User Portal NAM1, FlexNet Operations ALM Producer Portal NAM1), FlexNet Operations ALM Production NAM5 (FlexNet Operations ALM End User Portal NAM5, FlexNet Operations ALM Producer Portal NAM5), FlexNet Operations ALM Production NAM4 (FlexNet Operations ALM End User Portal NAM4, FlexNet Operations ALM Producer Portal NAM4), and FlexNet Operations Production Copy Service NAM (FlexNet Operations ALM End User Portal PCS NAM1, FlexNet Operations ALM Producer Portal PCS NAM1, FlexNet Operations ALM End User Portal PCS NAM2, FlexNet Operations ALM Producer Portal PCS NAM2, FlexNet Operations ALM End User Portal PCS NAM3, FlexNet Operations ALM Producer Portal PCS NAM3, FlexNet Operations ALM End User Portal PCS NAM5, FlexNet Operations ALM Producer Portal PCS NAM5).