FlexNet Operations ALM PROD: License generator service down

Incident Report for Revenera System Status Dashboard

Resolved

This incident has been resolved.

Posted Apr 25, 2025 - 01:25 PDT

Identified

The issue has been identified and a fix is being implemented.

Posted Apr 25, 2025 - 01:23 PDT

Update

We are continuing to investigate this issue.

Posted Apr 25, 2025 - 00:37 PDT

Update

We are continuing to investigate this issue.

Posted Apr 25, 2025 - 00:18 PDT

Investigating

The license generator service is down, we are actively working to resolve the issue and restore functionality as quickly as possible.

Posted Apr 25, 2025 - 00:16 PDT

This incident affected: FlexNet Operations ALM Production NAM2 (FlexNet Operations ALM End User Portal NAM2, FlexNet Operations ALM Producer Portal NAM2), FlexNet Operations ALM Production NAM7 (FlexNet Operations ALM End User Portal NAM7, FlexNet Operations ALM Producer Portal NAM7), FlexNet Operations ALM Production NAM3 (FlexNet Operations ALM End User Portal NAM3, FlexNet Operations ALM Producer Portal NAM3), FlexNet Operations ALM Production NAM1 (FlexNet Operations ALM End User Portal NAM1, FlexNet Operations ALM Producer Portal NAM1), FlexNet Operations ALM Production NAM5 (FlexNet Operations ALM End User Portal NAM5, FlexNet Operations ALM Producer Portal NAM5), and FlexNet Operations ALM Production NAM4 (FlexNet Operations ALM End User Portal NAM4, FlexNet Operations ALM Producer Portal NAM4).