All Systems Operational

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Welcome to the Revenera System Status Dashboard. This page provides current availability information for our Revenera cloud products. If you do not see your cloud product listed below, please visit the Flexera System Status Dashboard.

Subscribe to receive service interruption and/or maintenance notifications associated with an incident. If you are experiencing a real-time, operational issue with a service not described below, contact our Revenera Support Team.

NOTE: All times are displayed in the Pacific Time Zone.

Uptime over the past 90 days. View historical uptime.
FlexNet Operations ALM Production NAM1 Operational
90 days ago
99.82 % uptime
Today
FlexNet Operations ALM End User Portal NAM1 Operational
90 days ago
99.92 % uptime
Today
FlexNet Operations ALM Producer Portal NAM1 Operational
90 days ago
99.92 % uptime
Today
FlexNet Operations ALM/LLM Cloud Device Activation Service NAM1 Operational
90 days ago
99.54 % uptime
Today
FlexNet Operations ALM/LLM Cloud Licensing Service NAM1 Operational
90 days ago
99.92 % uptime
Today
FlexNet Operations ALM Production NAM2 Operational
90 days ago
99.84 % uptime
Today
FlexNet Operations ALM End User Portal NAM2 ? Operational
90 days ago
99.92 % uptime
Today
FlexNet Operations ALM Producer Portal NAM2 ? Operational
90 days ago
99.92 % uptime
Today
FlexNet Operations ALM/LLM Cloud Device Activation Service NAM2 ? Operational
90 days ago
99.52 % uptime
Today
FlexNet Operations ALM/LLM Cloud Licensing Service NAM2 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM Production NAM3 Operational
90 days ago
99.88 % uptime
Today
FlexNet Operations ALM End User Portal NAM3 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM Producer Portal NAM3 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM/LLM Cloud Device Activation Service NAM3 Operational
90 days ago
99.54 % uptime
Today
FlexNet Operations ALM/LLM Cloud Licensing Service NAM3 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM Production NAM4 Operational
90 days ago
99.88 % uptime
Today
FlexNet Operations ALM End User Portal NAM4 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM Producer Portal NAM4 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM/LLM Cloud Device Activation Service NAM4 Operational
90 days ago
99.55 % uptime
Today
FlexNet Operations ALM/LLM Cloud Licensing Service NAM4 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM Production NAM5 Operational
90 days ago
99.96 % uptime
Today
FlexNet Operations ALM End User Portal NAM5 Operational
90 days ago
99.95 % uptime
Today
FlexNet Operations ALM Producer Portal NAM5 Operational
90 days ago
99.93 % uptime
Today
FlexNet Operations ALM/LLM Cloud Device Activation Service NAM5 Operational
90 days ago
99.98 % uptime
Today
FlexNet Operations ALM/LLM Cloud Licensing Service NAM5 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM Production NAM6 Operational
90 days ago
99.74 % uptime
Today
FlexNet Operations ALM Producer Portal NAM6 Operational
90 days ago
99.97 % uptime
Today
FlexNet Operations ALM Cloud Device Activation Service NAM6 Operational
90 days ago
99.55 % uptime
Today
FlexNet Operations ALM Cloud Licensing Service NAM6 Operational
90 days ago
99.62 % uptime
Today
FlexNet Operations LaaS Operational
90 days ago
99.83 % uptime
Today
FlexNet Operations ALM Production NAM7 Operational
90 days ago
99.88 % uptime
Today
FlexNet Operations ALM End User Portal NAM7 Operational
90 days ago
99.99 % uptime
Today
FlexNet Operations ALM Producer Portal NAM7 Operational
90 days ago
99.99 % uptime
Today
FlexNet Operations ALM Cloud Device Activation Service NAM7 Operational
90 days ago
99.53 % uptime
Today
FlexNet Operations ALM Cloud Licensing Service NAM7 Operational
90 days ago
99.99 % uptime
Today
FlexNet Operations ALM Production EU1 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM End User Portal EU1 ? Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM Producer Portal EU1 ? Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations Cloud Device Activation Service EU1 ? Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations Cloud Licensing Service EU1 ? Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM Production EU2 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM End User Portal EU2 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM Producer Portal EU2 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations Cloud Device Activation Service EU2 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations Cloud Licensing Service EU2 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations LLM Production NAM Operational
90 days ago
99.99 % uptime
Today
FlexNet Operations LLM Production End User Portal NAM Operational
90 days ago
99.98 % uptime
Today
FlexNet Operations LLM Production Producer Portal NAM Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations Reporter Operational
90 days ago
99.47 % uptime
Today
FlexNet Operations ALM User Acceptance Testing NAM1 Operational
90 days ago
99.9 % uptime
Today
FlexNet Operations ALM End User Portal UAT NAM1 Operational
90 days ago
99.83 % uptime
Today
FlexNet Operations ALM Producer Portal UAT NAM1 Operational
90 days ago
99.81 % uptime
Today
FlexNet Operations ALM/LLM Cloud Device Activation Service UAT NAM1 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM/LLM Cloud Licensing Service UAT NAM1 Operational
90 days ago
99.97 % uptime
Today
FlexNet Operations ALM User Acceptance Testing NAM2 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM End User Portal UAT NAM2 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM Producer Portal UAT NAM2 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM/LLM Cloud Device Activation Service UAT NAM2 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM/LLM Cloud Licensing Service UAT NAM2 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM User Acceptance Testing NAM3 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM Producer Portal UAT NAM3 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM Cloud Device Activation Service UAT NAM3 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM Cloud Licensing Service UAT NAM3 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations LaaS UAT Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM User Acceptance Testing NAM4 Operational
90 days ago
99.99 % uptime
Today
FlexNet Operations ALM End User Portal UAT NAM4 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM Producer Portal UAT NAM4 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM Cloud Device Activation Service UAT NAM4 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM Cloud Licensing Service UAT NAM4 Operational
90 days ago
99.99 % uptime
Today
FlexNet Operations ALM User Acceptance Testing EU1 Operational
90 days ago
99.8 % uptime
Today
FlexNet Operations ALM End User Portal UAT EU1 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM Producer Portal UAT EU1 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations Cloud Device Activation Service UAT EU1 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations Cloud Licensing Service UAT EU1 Operational
90 days ago
99.22 % uptime
Today
FlexNet Operations ALM User Acceptance Testing EU2 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM End User Portal UAT EU2 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM Producer Portal UAT EU2 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations Cloud Device Activation Service UAT EU2 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations Cloud Licensing Service UAT EU2 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations LLM User Acceptance Testing NAM Operational
90 days ago
99.94 % uptime
Today
FlexNet Operations LLM UAT End User Portal NAM Operational
90 days ago
99.96 % uptime
Today
FlexNet Operations LLM UAT Producer Portal NAM Operational
90 days ago
99.92 % uptime
Today
FlexNet Operations Production Copy Service NAM Operational
90 days ago
99.88 % uptime
Today
FlexNet Operations ALM End User Portal PCS NAM1 Operational
90 days ago
99.88 % uptime
Today
FlexNet Operations ALM Producer Portal PCS NAM1 Operational
90 days ago
99.88 % uptime
Today
FlexNet Operations ALM/LLM Cloud Licensing Service PCS NAM1 Operational
90 days ago
99.88 % uptime
Today
FlexNet Operations ALM/LLM Cloud Device Activation Service PCS NAM1 Operational
90 days ago
99.88 % uptime
Today
FlexNet Operations ALM End User Portal PCS NAM2 Operational
90 days ago
99.88 % uptime
Today
FlexNet Operations ALM Producer Portal PCS NAM2 Operational
90 days ago
99.88 % uptime
Today
FlexNet Operations ALM/LLM Cloud Licensing Service PCS NAM2 Operational
90 days ago
99.88 % uptime
Today
FlexNet Operations ALM/LLM Cloud Device Activation Service PCS NAM2 Operational
90 days ago
99.88 % uptime
Today
FlexNet Operations ALM End User Portal PCS NAM3 Operational
90 days ago
99.88 % uptime
Today
FlexNet Operations ALM Producer Portal PCS NAM3 Operational
90 days ago
99.88 % uptime
Today
FlexNet Operations ALM/LLM Cloud Licensing Service PCS NAM3 Operational
90 days ago
99.89 % uptime
Today
FlexNet Operations ALM/LLM Cloud Device Activation Service PCS NAM3 Operational
90 days ago
99.88 % uptime
Today
FlexNet Operations ALM End User Portal PCS NAM5 Operational
90 days ago
99.88 % uptime
Today
FlexNet Operations ALM Producer Portal PCS NAM5 Operational
90 days ago
99.88 % uptime
Today
FlexNet Operations ALM/LLM Cloud Licensing Service PCS NAM5 Operational
90 days ago
99.88 % uptime
Today
FlexNet Operations ALM/LLM Cloud Device Activation Service PCS NAM5 Operational
90 days ago
99.88 % uptime
Today
FlexNet Operations LLM PCS End User Portal NAM Operational
90 days ago
99.87 % uptime
Today
FlexNet Operations LLM PCS Producer Portal NAM Operational
90 days ago
99.87 % uptime
Today
Revenera Community Operational
90 days ago
100.0 % uptime
Today
Revenera Documentation Operational
90 days ago
100.0 % uptime
Today
Usage Intelligence Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Scheduled Maintenance: File Uploads for FlexNet Operations ALM/LLM Software Delivery (ESD) in UAT Oct 14, 2025 10:00-11:00 PDT

As part of ongoing security improvements, Revenera will be updating Software Delivery (ESD) SSH configurations on:
- UAT: October 14, 2025
- Production: November 11, 2025

This change may affect Software Delivery (ESD) customers who use Aspera and SFTP for uploading files. If you're using an older version of the Aspera upload client, you may need to upgrade this to continue uploading files.

Please refer to the knowledge article List of FlexNet Operations ALM/LLM Software Delivery (ESD) Deprecated Cryptographic Components for a list of cryptographic components that will be deprecated by this change.

Action Required: We strongly advise users to test their upload client in the UAT environment beginning October 14th and before November 11th to determine if you need to upgrade the version of your software to support newer versions of encryption.
Posted on Oct 07, 2025 - 16:35 PDT

Scheduled Maintenance: File Uploads for FlexNet Operations ALM/LLM Software Delivery (ESD) in Production Nov 11, 2025 10:00-11:00 PST

As part of ongoing security improvements, Revenera will be updating Software Delivery (ESD) SSH configurations on November 11, 2025 in FlexNet Operations ALM/LLM Production environments.

This change may affect Software Delivery (ESD) customers who use Aspera and SFTP for uploading files. If you're using an older version of the Aspera upload client, you may need to upgrade this to continue uploading files.

Please refer to the knowledge article List of FlexNet Operations ALM/LLM Software Delivery (ESD) Deprecated Cryptographic Components for a list of cryptographic components that will be deprecated by this change.

Action Required: We strongly advise users to test their upload client in the UAT environment beginning October 14th and before November 11th to determine if you need to upgrade the version of your software to support newer versions of encryption.
Posted on Oct 07, 2025 - 16:52 PDT
Oct 9, 2025

No incidents reported today.

Oct 8, 2025
Scheduled Maintenance: Cloud Licensing Service for FlexNet Operations ALM in Production (EU) environments (may require action)
Completed - The scheduled maintenance has been completed.
Oct 8, 06:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 23:00 PDT
Update - This scheduled maintenance will not require an outage of the Cloud Licensing Service (CLS). However, CLS producers using RESTful APIs will need to regenerate their producer-user and admin-user tokens. Without the regenerated tokens, access to CLS instances will be disrupted.

If you have any questions or need further assistance, please contact Revenera Technical Support or your trusted Revenera contact.
Oct 1, 13:56 PDT
Scheduled - Revenera will be upgrading the Cloud Licensing Service platform for FlexNet Operations ALM on Production (EU) environments.

PDT: 2025-10-07, 11:00 PM - 2025-10-08, 06:00 AM
EDT: 2025-10-08, 02:00 AM - 09:00 AM
UTC: 2025-10-08, 06:00 AM - 01:00 PM
IST: 2025-10-08, 11:30 AM - 06:30 PM

Action Required: As part of the 2025.10 release, Cloud Licensing Service producers using RESTful APIs will need to regenerate their producer-user and admin-user tokens to reduce access disruption to Cloud Licensing Service instances. If these tokens are cached, we recommend clearing cache.

Note: This requirement does not apply to access_request and signed_access_request end-point tokens.

For information about these tokens, please refer to the Cloud Monetization API User Guide available for download from the Product and License Center.

If you have any questions or need assistance, please contact Revenera Technical Support or your trusted Revenera contact.
Sep 11, 13:39 PDT
Oct 7, 2025
Scheduled Maintenance: Cloud Licensing Service for FlexNet Operations ALM/LLM in Production (NAM) environments (may require action)
Completed - The schedule maintenance was completed at the expected time.
Oct 7, 09:50 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 6, 23:00 PDT
Update - This scheduled maintenance will not require an outage of the Cloud Licensing Service (CLS). However, CLS producers using RESTful APIs will need to regenerate their producer-user and admin-user tokens. Without the regenerated tokens, access to CLS instances will be disrupted.

If you have any questions or need further assistance, please contact Revenera Technical Support or your trusted Revenera contact.
Oct 1, 13:56 PDT
Scheduled - Revenera will be upgrading the Cloud Licensing Service platform for FlexNet Operations ALM/LLM in Production (NAM) environments.

PDT: 2025-10-06, 11:00 PM - 2025-10-07, 06:00 AM
EDT: 2025-10-07, 02:00 AM - 09:00 AM
UTC: 2025-10-07, 06:00 AM - 01:00 PM
IST: 2025-10-07, 11:30 AM - 06:30 PM

Action Required: As part of the 2025.10 release, Cloud Licensing Service producers using RESTful APIs will need to regenerate their producer-user and admin-user tokens to reduce access disruption to Cloud Licensing Service instances. If these tokens are cached, we recommend clearing cache.

Note: This requirement does not apply to access_request and signed_access_request end-point tokens.

For information about these tokens, please refer to the Cloud Monetization API User Guide available for download from the Product and License Center.

If you have any questions or need assistance, please contact Revenera Technical Support or your trusted Revenera contact.
Sep 11, 13:33 PDT
Oct 6, 2025
Oct 5, 2025
Scheduled Maintenance affecting Revenera Community Emails
Completed - The scheduled maintenance has been completed.
Oct 5, 17:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 3, 15:00 PDT
Scheduled - We will be performing system maintenance from October 3rd at 5:00 PM CDT through October 5th affecting Revenera Community emails. During this maintenance window, Revenera Community emails related to the following features will be intermittently unavailable:

-Support case responses
-Community user registration/password reset
-Forum and blog post notifications

All other community functionalities will remain operational.

We appreciate your patience during this maintenance.
Oct 3, 11:04 PDT
Oct 4, 2025

No incidents reported.

Oct 3, 2025
Oct 2, 2025

No incidents reported.

Oct 1, 2025

No incidents reported.

Sep 30, 2025

No incidents reported.

Sep 29, 2025
Performance Degradation in FlexNet Operations ALM/LLM Cloud Device Activation Service
Resolved - Our monitoring confirms that the application is stable and functioning as expected. The incident is now closed.
Sep 29, 09:53 PDT
Monitoring - A fix has been successfully implemented, and our testing confirms the application is fully operational. We continue to actively monitor performance to ensure ongoing stability.
Sep 29, 08:30 PDT
Update - We are continuing to test potential remediation for the performance degradation.
Sep 29, 07:55 PDT
Update - Testing potential remediation for Performance Degradation before applying to PROD NAM 2
Sep 29, 06:58 PDT
Identified - We have identified the cause of the performance degradation. Our teams are working on a fix. We will provide updates as more information becomes available.
Thank you for your patience.
Sep 29, 05:49 PDT
Update - We are continuing to investigate this issue.
Sep 29, 05:30 PDT
Investigating - We are currently experiencing issues with the FlexNet Operations ALM/LLM Cloud Device Activation Service in the following Production environments: NAM2.
Our teams are actively investigating the issue and working to restore full functionality as quickly as possible. We will provide updates as more information becomes available.
Thank you for your patience.
Sep 29, 04:34 PDT
Sep 28, 2025

No incidents reported.

Sep 27, 2025

No incidents reported.

Sep 26, 2025

No incidents reported.

Sep 25, 2025
Major outage: FlexNet Operations ALM/LLM Cloud Device Activation Service
Resolved - This incident has been resolved.
Sep 25, 23:09 PDT
Update - We are continuing to monitor for any further issues.
Sep 25, 22:51 PDT
Update - We are continuing to monitor for any further issues.
Sep 25, 15:32 PDT
Monitoring - We have completed the remediation and failover process and FlexNet Operations ALM/LLM Cloud Device Activation Service in the following Production environments: NAM1, NAM2, NAM3, NAM4, NAM6, and NAM7 is now operational and we are closely monitoring the system. We will continue to monitor this for the next several hours before updating the status of this to resolved.
Sep 25, 15:06 PDT
Update - We are continuing to make progress with the remediation and failover process. We will continue to provide updates and share an ETA for resolution as soon as possible.
Sep 25, 14:18 PDT
Update - We are continuing to make progress with the remediation and failover process. If this continues error free, our expectation is to be able to provide an ETA for resolution within the next 30 minutes.
Sep 25, 13:38 PDT
Update - The FlexNet Operations ALM/LLM Cloud Device Activation Service remains unavailable. This incident is being handled at the highest escalation level—both with our vendor and internally at Revenera. The root cause has been identified; however, the required remediation and failover process is complex and ongoing. We are committed to keeping you informed with updates every 30 minutes.
Sep 25, 13:09 PDT
Update - Thank you for your patience and partnership as we work urgently to restore service. If your teams need to speak directly with a Revenera executive, please contact your customer success or support representative, and we will arrange a connection immediately. We will share an estimated time to resolution as soon as it becomes available.
Sep 25, 12:32 PDT
Update - The FlexNet Operations ALM/LLM Cloud Device Activation Service remains unavailable. This incident is being handled at the highest escalation level—both with our vendor and internally at Revenera. The root cause has been identified; however, the required remediation and failover process is complex and ongoing. We are committed to keeping you informed with updates every 30 minutes.
Sep 25, 12:31 PDT
Update - We are continuing to work with our vendor to resolve the issue.
Sep 25, 11:18 PDT
Update - We remain actively engaged with our cloud vendor to resolve the underlying infrastructure issue as quickly as possible. We will continue to provide updates as new information becomes available.
Sep 25, 10:33 PDT
Update - We continue to work with our cloud vendor to resolve the infrastructure issue as soon as possible. We will provide updates as more information becomes available.
Sep 25, 09:57 PDT
Update - We continue to work with our cloud vendor to resolve the infrastructure issue as soon as possible.
Sep 25, 08:45 PDT
Update - We are continuing to work with our vendor to investigate the issue.
Our teams remain actively engaged and are exploring all potential contributing factors. We will share further updates as soon as more information becomes available.
Thank you for your continued patience and support.
Sep 25, 08:15 PDT
Identified - Our teams have identified a potential area of concern that may be contributing to the issue.
We are actively working with our vendor to further investigate and validate this finding. Additional updates will be provided as we learn more.
Thank you for your continued patience and understanding.
Sep 25, 07:34 PDT
Update - At this time the root cause has not yet been identified. We are actively working to diagnose and resolve the issue, and will share further updates as soon as more information becomes available.
Thank you for your patience.
Sep 25, 07:10 PDT
Investigating - We are currently experiencing issues with the FlexNet Operations ALM/LLM Cloud Device Activation Service in the following Production environments: NAM1, NAM2, NAM3, NAM4, NAM6, and NAM7.
Our teams are actively investigating the issue and working to restore full functionality as quickly as possible. We will provide updates as more information becomes available.
Thank you for your patience.
Sep 25, 06:33 PDT
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