All Systems Operational

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Welcome to the Revenera System Status Dashboard. This page provides current availability information for our Revenera cloud products. If you do not see your cloud product listed below, please visit the Flexera System Status Dashboard.

Subscribe to receive service interruption and/or maintenance notifications associated with an incident. If you are experiencing a real-time, operational issue with a service not described below, contact our Revenera Support Team.

NOTE: All times are displayed in the Pacific Time Zone.

FlexNet Operations ALM Production NAM1 Operational
90 days ago
99.98 % uptime
Today
FlexNet Operations ALM End User Portal NAM1 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM Producer Portal NAM1 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM/LLM Cloud Device Activation Service NAM1 Operational
90 days ago
99.98 % uptime
Today
FlexNet Operations ALM/LLM Cloud Licensing Service NAM1 Operational
90 days ago
99.96 % uptime
Today
FlexNet Operations ALM Production NAM2 Operational
90 days ago
99.94 % uptime
Today
FlexNet Operations ALM End User Portal NAM2 ? Operational
90 days ago
99.89 % uptime
Today
FlexNet Operations ALM Producer Portal NAM2 ? Operational
90 days ago
99.89 % uptime
Today
FlexNet Operations ALM/LLM Cloud Device Activation Service NAM2 ? Operational
90 days ago
99.98 % uptime
Today
FlexNet Operations ALM/LLM Cloud Licensing Service NAM2 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM Production NAM3 Operational
90 days ago
99.96 % uptime
Today
FlexNet Operations ALM End User Portal NAM3 Operational
90 days ago
99.92 % uptime
Today
FlexNet Operations ALM Producer Portal NAM3 Operational
90 days ago
99.91 % uptime
Today
FlexNet Operations ALM/LLM Cloud Device Activation Service NAM3 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM/LLM Cloud Licensing Service NAM3 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM Production NAM4 Operational
90 days ago
99.96 % uptime
Today
FlexNet Operations ALM End User Portal NAM4 Operational
90 days ago
99.91 % uptime
Today
FlexNet Operations ALM Producer Portal NAM4 Operational
90 days ago
99.92 % uptime
Today
FlexNet Operations ALM/LLM Cloud Device Activation Service NAM4 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM/LLM Cloud Licensing Service NAM4 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM Production NAM5 Operational
90 days ago
99.96 % uptime
Today
FlexNet Operations ALM End User Portal NAM5 Operational
90 days ago
99.93 % uptime
Today
FlexNet Operations ALM Producer Portal NAM5 Operational
90 days ago
99.93 % uptime
Today
FlexNet Operations ALM/LLM Cloud Device Activation Service NAM5 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM/LLM Cloud Licensing Service NAM5 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM Production NAM6 Operational
90 days ago
99.97 % uptime
Today
FlexNet Operations ALM Producer Portal NAM6 Operational
90 days ago
99.91 % uptime
Today
FlexNet Operations ALM Cloud Device Activation Service NAM6 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM Cloud Licensing Service NAM6 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations LaaS Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM Production NAM7 Operational
90 days ago
99.99 % uptime
Today
FlexNet Operations ALM End User Portal NAM7 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM Producer Portal NAM7 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM Cloud Device Activation Service NAM7 Operational
90 days ago
99.98 % uptime
Today
FlexNet Operations ALM Cloud Licensing Service NAM7 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM Production EU1 Operational
90 days ago
99.93 % uptime
Today
FlexNet Operations ALM End User Portal EU1 ? Operational
90 days ago
99.93 % uptime
Today
FlexNet Operations ALM Producer Portal EU1 ? Operational
90 days ago
99.93 % uptime
Today
FlexNet Operations Cloud Device Activation Service EU1 ? Operational
90 days ago
99.91 % uptime
Today
FlexNet Operations Cloud Licensing Service EU1 ? Operational
90 days ago
99.93 % uptime
Today
FlexNet Operations ALM Production EU2 Operational
90 days ago
99.93 % uptime
Today
FlexNet Operations ALM End User Portal EU2 Operational
90 days ago
99.93 % uptime
Today
FlexNet Operations ALM Producer Portal EU2 Operational
90 days ago
99.92 % uptime
Today
FlexNet Operations Cloud Device Activation Service EU2 Operational
90 days ago
99.93 % uptime
Today
FlexNet Operations Cloud Licensing Service EU2 Operational
90 days ago
99.93 % uptime
Today
FlexNet Operations LLM Production NAM Operational
90 days ago
99.98 % uptime
Today
FlexNet Operations LLM Production End User Portal NAM Operational
90 days ago
99.98 % uptime
Today
FlexNet Operations LLM Production Producer Portal NAM Operational
90 days ago
99.98 % uptime
Today
FlexNet Operations Reporter Operational
90 days ago
99.89 % uptime
Today
FlexNet Operations ALM User Acceptance Testing NAM1 Operational
90 days ago
99.97 % uptime
Today
FlexNet Operations ALM End User Portal UAT NAM1 Operational
90 days ago
99.93 % uptime
Today
FlexNet Operations ALM Producer Portal UAT NAM1 Operational
90 days ago
99.95 % uptime
Today
FlexNet Operations ALM/LLM Cloud Device Activation Service UAT NAM1 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM/LLM Cloud Licensing Service UAT NAM1 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM User Acceptance Testing NAM2 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM End User Portal UAT NAM2 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM Producer Portal UAT NAM2 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM/LLM Cloud Device Activation Service UAT NAM2 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM/LLM Cloud Licensing Service UAT NAM2 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM User Acceptance Testing NAM3 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM Producer Portal UAT NAM3 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM Cloud Device Activation Service UAT NAM3 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM Cloud Licensing Service UAT NAM3 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations LaaS UAT Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM User Acceptance Testing NAM4 Operational
90 days ago
99.99 % uptime
Today
FlexNet Operations ALM End User Portal UAT NAM4 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM Producer Portal UAT NAM4 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM Cloud Device Activation Service UAT NAM4 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM Cloud Licensing Service UAT NAM4 Operational
90 days ago
99.98 % uptime
Today
FlexNet Operations ALM User Acceptance Testing EU1 Operational
90 days ago
99.88 % uptime
Today
FlexNet Operations ALM End User Portal UAT EU1 Operational
90 days ago
99.89 % uptime
Today
FlexNet Operations ALM Producer Portal UAT EU1 Operational
90 days ago
99.88 % uptime
Today
FlexNet Operations Cloud Device Activation Service UAT EU1 Operational
90 days ago
99.88 % uptime
Today
FlexNet Operations Cloud Licensing Service UAT EU1 Operational
90 days ago
99.88 % uptime
Today
FlexNet Operations ALM User Acceptance Testing EU2 Operational
90 days ago
99.96 % uptime
Today
FlexNet Operations ALM End User Portal UAT EU2 Operational
90 days ago
99.96 % uptime
Today
FlexNet Operations ALM Producer Portal UAT EU2 Operational
90 days ago
99.96 % uptime
Today
FlexNet Operations Cloud Device Activation Service UAT EU2 Operational
90 days ago
99.96 % uptime
Today
FlexNet Operations Cloud Licensing Service UAT EU2 Operational
90 days ago
99.96 % uptime
Today
FlexNet Operations LLM User Acceptance Testing NAM Operational
90 days ago
99.96 % uptime
Today
FlexNet Operations LLM UAT End User Portal NAM Operational
90 days ago
99.94 % uptime
Today
FlexNet Operations LLM UAT Producer Portal NAM Operational
90 days ago
99.97 % uptime
Today
SBOM Insights Operational
90 days ago
100.0 % uptime
Today
SBOM Insights API Operational
90 days ago
100.0 % uptime
Today
SBOM Insights SCA Data Library Operational
90 days ago
100.0 % uptime
Today
SBOM Insights User Interface Operational
90 days ago
100.0 % uptime
Today
Revenera Community Operational
90 days ago
100.0 % uptime
Today
Revenera Documentation Operational
90 days ago
99.98 % uptime
Today
Usage Intelligence Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Scheduled Maintenance: FlexNet Operations LLM in UAT (NAM) and Software Delivery in UAT (NAM) Environments - Outage Apr 2, 2025 05:30-08:30 PDT

Revenera will be performing maintenance in FlexNet Operations UAT (NAM) environments affecting FlexNet Operations LLM and Software Delivery (ESD) for both FlexNet Operations ALM and LLM. An outage up to 3 hours is expected during this maintenance.

PDT: Wednesday, April 2nd, 05:30 AM to 08:30 AM
EDT: Wednesday, April 2nd, 08:30 AM to 11:30 AM
UTC: Wednesday, April 2nd, 12:30 PM to 03:30 PM
IST: Wednesday, April 2nd, 06:00 PM to 09:00 PM

During the maintenance window, the FlexNet Operations LLM application and Software Delivery (ESD) capabilities such as file downloads will not be available in the UAT (NAM) environments.

Posted on Mar 25, 2025 - 14:11 PDT

Scheduled Maintenance: Software Delivery in UAT (EU) Environments - Outage Apr 3, 2025 05:30-08:30 PDT

Revenera will be performing maintenance in the UAT (EU) environments affecting the Software Delivery (ESD) for FlexNet Operations ALM. An outage up to 3 hours is expected during this maintenance.

PDT: Thursday, April 3rd, 05:30 AM to 08:30 AM
EDT: Thursday, April 3rd, 08:30 AM to 11:30 AM
UTC: Thursday, April 3rd, 12:30 PM to 03:30 PM
IST: Thursday, April 3rd, 06:00 PM to 09:00 PM

During the maintenance window, Software Delivery (ESD) capabilities such as file downloads will not be available in the UAT (EU) environments.

Posted on Mar 25, 2025 - 14:28 PDT

Scheduled Maintenance: FlexNet Operations SSL Certificate Switch to Amazon AWS Certificates - Production SubscribeNet Endpoints (no outage) Apr 15, 2025 10:00-11:00 PDT

This update affects only a limited number of FlexNet Operations License Lifecycle Management (LLM) customers who are still using the legacy “subscribenet.com” URLs.

Revenera will be changing from using a Digicert-issued certificate to one issued by Amazon. The SubscribeNet endpoint certificates will be updated at the following times:

manager.subscribenet.com and *.subscribenet.com in Production: April 15, 2025 10:00am PDT - 11:00 am PDT

NOTE: Please pay special attention to this notification if you have any integrations running against the FlexNet Operations service that use the legacy manager.subscribenet.com endpoints. These endpoints are used for most customer integrations, including web services and batch processing.

We strongly recommend you forward this email to the group, within your organization, responsible for managing the integration and have them follow the steps outlined in the FlexNet Operations Cloud - Digital Certificates article. We ask that you install the new certificate on your systems before the renewal date and test your integrations in UAT before April 15, 2025. The new certificates will be available for download from the FlexNet Operations SSL Certificates article before the UAT maintenance.

Customers that use Revenera certificates for integration purposes can contact Revenera Technical Support or reach out to your trusted Revenera contact. Information about Amazon Trust Services can be found here: https://www.amazontrust.com/repository/.

Posted on Feb 14, 2025 - 11:32 PST

Scheduled Maintenance: FlexNet Operations LLM in Production (NAM) and Software Delivery in Production (NAM) Environments - Outage Apr 20, 2025 04:00-08:00 PDT

Revenera will be performing maintenance in FlexNet Operations Production (NAM) environments affecting FlexNet Operations LLM and Software Delivery (ESD) for both FlexNet Operations ALM and LLM. An outage up to 4 hours is expected during this maintenance.

PDT: Sunday, April 20th, 04:00 AM to 08:00 AM
EDT: Sunday, April 20th, 07:00 AM to 11:00 AM
UTC: Sunday, April 20th, 11:00 AM to 03:00 PM
IST: Sunday, April 20th, 04:30 PM to 08:30 PM

During the maintenance window, the FlexNet Operations LLM application and Software Delivery (ESD) capabilities such as file downloads will not be available in the Production (NAM) environments.

Posted on Mar 25, 2025 - 14:56 PDT

Scheduled Maintenance: Software Delivery in Production (EU) Environments - Outage Apr 20, 2025 08:00-12:00 PDT

Revenera will be performing maintenance in the Production (EU) environments affecting Software Delivery (ESD) for FlexNet Operations ALM. An outage up to 4 hours is expected during this maintenance.

PDT: Sunday, April 20th, 08:00 AM to 12:00 PM
EDT: Sunday, April 20th, 11:00 AM to 03:00 PM
UTC: Sunday, April 20th, 03:00 PM to 07:00 PM
IST: Sunday, April 20th, 08:30 PM to Monday, April 21st, 12:30 AM

During the maintenance window, Software Delivery (ESD) capabilities such as file downloads will not be available in the Production (EU) environments.

Posted on Mar 25, 2025 - 14:59 PDT
Apr 1, 2025
Completed - The scheduled maintenance has been completed.
Apr 1, 11:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 10:00 PDT
Scheduled - This update affects only a limited number of FlexNet Operations License Lifecycle Management (LLM) customers who are still using the legacy “subscribenet.com” URLs.

Revenera will be changing from using a Digicert-issued certificate to one issued by Amazon. The SubscribeNet endpoint certificates will be updated at the following times:

manageruat.subscribenet.com and *.subscribenet.com in UAT: April 1, 2025 10:00am PDT - 11:00 am PDT
manager.subscribenet.com and *.subscribenet.com in Production: April 15, 2025 10:00am PDT - 11:00 am PDT

NOTE: Please pay special attention to this notification if you have any integrations running against the FlexNet Operations service that use the legacy manager.subscribenet.com endpoints. These endpoints are used for most customer integrations, including web services and batch processing.

We strongly recommend you forward this email to the group, within your organization, responsible for managing the integration and have them follow the steps outlined in the FlexNet Operations Cloud - Digital Certificates article. We ask that you install the new certificate on your systems before the renewal date and test your integrations in UAT before April 15, 2025. The new certificates will be available for download from the FlexNet Operations SSL Certificates article before the UAT maintenance.

Customers that use Revenera certificates for integration purposes can contact Revenera Technical Support or reach out to your trusted Revenera contact. Information about Amazon Trust Services can be found here: https://www.amazontrust.com/repository/.

Feb 14, 11:22 PST
Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025
Completed - The scheduled maintenance has been completed.
Mar 29, 05:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 28, 23:30 PDT
Scheduled - Maintenance for the Usage Intelligence servers is scheduled for the time window below:

PDT: 2025-03-28, 11:30 PM - 2025-03-29, 05:30 AM
EDT: 2025-03-29, 02:30 AM - 08:30 AM
GMT: 2025-03-29, 06:30 AM - 12:30 PM
IST: 2025-03-29, 12:00 PM - 06:00 PM

During the maintenance, the following Usage Intelligence services will not be available:
- V2 APIs (api.revulytics.com)
- V3 dashboard (analytics.revenera.com)
- V3 APIs (analytics-api.revenera.com)

Users may also experience delays in synchronizing data to the platform (SDK call home).

Mar 28, 09:12 PDT
Mar 28, 2025
Completed - The scheduled maintenance has been completed.
Mar 28, 04:39 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 28, 03:30 PDT
Scheduled - Revenera will be performing database maintenance in the UAT NAM and UAT EU environments, which may cause up to 2 hours of downtime for the following services in the affected environments:
- FlexNet Operations ALM application
- Device Activation service (for FlexNet Operations ALM and LLM)
- Cloud Licensing service (for FlexNet Operations ALM and LLM)

NOTE: FlexNet Operations LLM non-device related capabilities are unaffected by this outage.

PDT: 2025-03-28, 03:30 AM - 05:30 AM
EDT: 2025-03-28, 06:30 AM - 08:30 AM
UTC: 2025-03-28, 10:30 AM - 12:30 PM
IST: 2025-03-28, 04:00 PM - 06:00 PM

Mar 25, 09:12 PDT
Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025
Completed - The scheduled maintenance has been completed.
Mar 21, 23:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 22:00 PDT
Scheduled - Revenera's cloud service provider will be performing maintenance on the database infrastructure. This maintenance will be initiated automatically by the cloud service provider and Revenera will be closely monitoring the entire process.

2025-03-21 10:00 - 11:00 PM PDT
2025-03-22 01:00 - 02:00 AM EDT
2025-03-22 05:00 - 06:00 AM UTC/GMT
2025-03-22 10:30 - 11:30 PM IST

During this maintenance window, users may experience connection drops and intermittent connectivity to the Cloud Licensing Service for FlexNet Operations ALM/LLM applications.

Feb 27, 09:12 PST
Mar 20, 2025

No incidents reported.

Mar 19, 2025

No incidents reported.

Mar 18, 2025
Resolved - This incident has been resolved.
Mar 18, 20:44 PDT
Monitoring - We believe we have now resolved the problems with the FlexNet Operations EU systems. Both Production and UAT sites are now available and we are monitoring to ensure there is no recurrence of the problem.
Mar 17, 15:39 PDT
Update - The problem has changed to an unscheduled outage for the FlexNet Operations Cloud EU servers. We are working with our service provider to troubleshoot and resolved the problem.
Mar 17, 15:28 PDT
Update - We are continuing to investigate this issue.
Mar 17, 14:57 PDT
Update - We are continuing to investigate the problem and also found FlexNet Operations EU2 UAT systems are also include. We will continue to update as information becomes available.
Mar 17, 14:56 PDT
Investigating - We are currently investigating intermittent connectivity to FlexNet Operations Cloud EU servers. This is affecting production EU1 and EU2 and UAT EU1. We will update as soon as we have more information available.
Mar 17, 14:47 PDT