All Systems Operational

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Welcome to the Revenera System Status Dashboard. This page provides current availability information for our Revenera cloud products. If you do not see your cloud product listed below, please visit the Flexera System Status Dashboard.

Subscribe to receive service interruption and/or maintenance notifications associated with an incident. If you are experiencing a real-time, operational issue with a service not described below, contact our Revenera Support Team.

NOTE: All times are displayed in the Pacific Time Zone.

Uptime over the past 90 days. View historical uptime.
FlexNet Operations ALM Production NAM1 Operational
90 days ago
99.94 % uptime
Today
FlexNet Operations ALM End User Portal NAM1 Operational
90 days ago
99.92 % uptime
Today
FlexNet Operations ALM Producer Portal NAM1 Operational
90 days ago
99.92 % uptime
Today
FlexNet Operations ALM/LLM Cloud Device Activation Service NAM1 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM/LLM Cloud Licensing Service NAM1 Operational
90 days ago
99.93 % uptime
Today
FlexNet Operations ALM Production NAM2 Operational
90 days ago
99.96 % uptime
Today
FlexNet Operations ALM End User Portal NAM2 ? Operational
90 days ago
99.92 % uptime
Today
FlexNet Operations ALM Producer Portal NAM2 ? Operational
90 days ago
99.92 % uptime
Today
FlexNet Operations ALM/LLM Cloud Device Activation Service NAM2 ? Operational
90 days ago
99.99 % uptime
Today
FlexNet Operations ALM/LLM Cloud Licensing Service NAM2 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM Production NAM3 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM End User Portal NAM3 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM Producer Portal NAM3 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM/LLM Cloud Device Activation Service NAM3 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM/LLM Cloud Licensing Service NAM3 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM Production NAM4 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM End User Portal NAM4 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM Producer Portal NAM4 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM/LLM Cloud Device Activation Service NAM4 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM/LLM Cloud Licensing Service NAM4 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM Production NAM5 Operational
90 days ago
99.96 % uptime
Today
FlexNet Operations ALM End User Portal NAM5 Operational
90 days ago
99.95 % uptime
Today
FlexNet Operations ALM Producer Portal NAM5 Operational
90 days ago
99.93 % uptime
Today
FlexNet Operations ALM/LLM Cloud Device Activation Service NAM5 Operational
90 days ago
99.98 % uptime
Today
FlexNet Operations ALM/LLM Cloud Licensing Service NAM5 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM Production NAM6 Operational
90 days ago
99.98 % uptime
Today
FlexNet Operations ALM Producer Portal NAM6 Operational
90 days ago
99.97 % uptime
Today
FlexNet Operations ALM Cloud Device Activation Service NAM6 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM Cloud Licensing Service NAM6 Operational
90 days ago
99.98 % uptime
Today
FlexNet Operations LaaS Operational
90 days ago
99.99 % uptime
Today
FlexNet Operations ALM Production NAM7 Operational
90 days ago
99.99 % uptime
Today
FlexNet Operations ALM End User Portal NAM7 Operational
90 days ago
99.99 % uptime
Today
FlexNet Operations ALM Producer Portal NAM7 Operational
90 days ago
99.99 % uptime
Today
FlexNet Operations ALM Cloud Device Activation Service NAM7 Operational
90 days ago
99.99 % uptime
Today
FlexNet Operations ALM Cloud Licensing Service NAM7 Operational
90 days ago
99.99 % uptime
Today
FlexNet Operations ALM Production EU1 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM End User Portal EU1 ? Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM Producer Portal EU1 ? Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations Cloud Device Activation Service EU1 ? Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations Cloud Licensing Service EU1 ? Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM Production EU2 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM End User Portal EU2 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM Producer Portal EU2 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations Cloud Device Activation Service EU2 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations Cloud Licensing Service EU2 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations LLM Production NAM Operational
90 days ago
99.99 % uptime
Today
FlexNet Operations LLM Production End User Portal NAM Operational
90 days ago
99.99 % uptime
Today
FlexNet Operations LLM Production Producer Portal NAM Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations Reporter Operational
90 days ago
99.47 % uptime
Today
FlexNet Operations ALM User Acceptance Testing NAM1 Operational
90 days ago
99.93 % uptime
Today
FlexNet Operations ALM End User Portal UAT NAM1 Operational
90 days ago
99.88 % uptime
Today
FlexNet Operations ALM Producer Portal UAT NAM1 Operational
90 days ago
99.87 % uptime
Today
FlexNet Operations ALM/LLM Cloud Device Activation Service UAT NAM1 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM/LLM Cloud Licensing Service UAT NAM1 Operational
90 days ago
99.97 % uptime
Today
FlexNet Operations ALM User Acceptance Testing NAM2 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM End User Portal UAT NAM2 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM Producer Portal UAT NAM2 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM/LLM Cloud Device Activation Service UAT NAM2 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM/LLM Cloud Licensing Service UAT NAM2 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM User Acceptance Testing NAM3 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM Producer Portal UAT NAM3 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM Cloud Device Activation Service UAT NAM3 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM Cloud Licensing Service UAT NAM3 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations LaaS UAT Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM User Acceptance Testing NAM4 Operational
90 days ago
99.99 % uptime
Today
FlexNet Operations ALM End User Portal UAT NAM4 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM Producer Portal UAT NAM4 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM Cloud Device Activation Service UAT NAM4 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM Cloud Licensing Service UAT NAM4 Operational
90 days ago
99.99 % uptime
Today
FlexNet Operations ALM User Acceptance Testing EU1 Operational
90 days ago
99.8 % uptime
Today
FlexNet Operations ALM End User Portal UAT EU1 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM Producer Portal UAT EU1 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations Cloud Device Activation Service UAT EU1 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations Cloud Licensing Service UAT EU1 Operational
90 days ago
99.22 % uptime
Today
FlexNet Operations ALM User Acceptance Testing EU2 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM End User Portal UAT EU2 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM Producer Portal UAT EU2 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations Cloud Device Activation Service UAT EU2 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations Cloud Licensing Service UAT EU2 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations LLM User Acceptance Testing NAM Operational
90 days ago
99.88 % uptime
Today
FlexNet Operations LLM UAT End User Portal NAM Operational
90 days ago
99.91 % uptime
Today
FlexNet Operations LLM UAT Producer Portal NAM Operational
90 days ago
99.86 % uptime
Today
FlexNet Operations Production Copy Service NAM Operational
90 days ago
99.61 % uptime
Today
FlexNet Operations ALM End User Portal PCS NAM1 Operational
90 days ago
99.59 % uptime
Today
FlexNet Operations ALM Producer Portal PCS NAM1 Operational
90 days ago
99.59 % uptime
Today
FlexNet Operations ALM/LLM Cloud Licensing Service PCS NAM1 Operational
90 days ago
99.61 % uptime
Today
FlexNet Operations ALM/LLM Cloud Device Activation Service PCS NAM1 Operational
90 days ago
99.61 % uptime
Today
FlexNet Operations ALM End User Portal PCS NAM2 Operational
90 days ago
99.62 % uptime
Today
FlexNet Operations ALM Producer Portal PCS NAM2 Operational
90 days ago
99.62 % uptime
Today
FlexNet Operations ALM/LLM Cloud Licensing Service PCS NAM2 Operational
90 days ago
99.61 % uptime
Today
FlexNet Operations ALM/LLM Cloud Device Activation Service PCS NAM2 Operational
90 days ago
99.62 % uptime
Today
FlexNet Operations ALM End User Portal PCS NAM3 Operational
90 days ago
99.65 % uptime
Today
FlexNet Operations ALM Producer Portal PCS NAM3 Operational
90 days ago
99.65 % uptime
Today
FlexNet Operations ALM/LLM Cloud Licensing Service PCS NAM3 Operational
90 days ago
99.61 % uptime
Today
FlexNet Operations ALM/LLM Cloud Device Activation Service PCS NAM3 Operational
90 days ago
99.63 % uptime
Today
FlexNet Operations ALM End User Portal PCS NAM5 Operational
90 days ago
99.65 % uptime
Today
FlexNet Operations ALM Producer Portal PCS NAM5 Operational
90 days ago
99.65 % uptime
Today
FlexNet Operations ALM/LLM Cloud Licensing Service PCS NAM5 Operational
90 days ago
99.61 % uptime
Today
FlexNet Operations ALM/LLM Cloud Device Activation Service PCS NAM5 Operational
90 days ago
99.63 % uptime
Today
FlexNet Operations LLM PCS End User Portal NAM Operational
90 days ago
99.55 % uptime
Today
FlexNet Operations LLM PCS Producer Portal NAM Operational
90 days ago
99.55 % uptime
Today
Revenera Community Operational
90 days ago
100.0 % uptime
Today
Revenera Documentation Operational
90 days ago
99.87 % uptime
Today
Usage Intelligence Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Scheduled Maintenance: Cloud Licensing Service for FlexNet Operations ALM/LLM in UAT environments (may require action) Sep 23, 2025 02:30-05:30 PDT

Update - Update:

The maintenance to upgrade the Cloud Licensing Service platform for FlexNet Operations ALM/LLM on UAT environments is rescheduled to:

PDT: 2025-09-23, 02:30 AM - 05:30 AM
EDT: 2025-09-23, 05:30 AM - 08:30 AM
UTC: 2025-09-23, 09:30 AM - 12:30 PM
IST: 2025-09-23, 03:00 PM - 06:00 PM

Action Required: As part of the 2025.10 release, Cloud Licensing Service producers using RESTful APIs will need to regenerate their producer-user and admin-user tokens to reduce access disruption to Cloud Licensing Service instances.

Note: This requirement does not apply to access_request and signed_access_request end-point tokens.

For information about these tokens, please refer to the Cloud Monetization API User Guide available for download from the Product and License Center. Please subscribe to this notice to receive the latest status updates.
Aug 27, 2025 - 11:18 PDT
Scheduled - Revenera will be upgrading the Cloud Licensing Service platform for FlexNet Operations ALM/LLM on UAT environments.

PDT: 2025-08-28, 05:30 AM - 08:30 AM
EDT: 2025-08-28, 08:30 AM - 11:30 AM
UTC: 2025-08-28, 12:30 PM - 03:30 PM
IST: 2025-08-28, 06:00 PM - 09:00 PM

Action Required: Cloud Licensing Service producers using RESTful APIs will need to regenerate their producer-user and admin-user tokens to reduce access disruption to Cloud Licensing Service instances. If these tokens are cached, we recommend clearing cache.

Note: This requirement does not apply to access_request and signed_access_request end-point tokens.

For information about these tokens, please refer to the Cloud Monetization API User Guide available for download from the Product and License Center.

If you have any questions or need assistance, please contact Revenera Technical Support or your trusted Revenera contact.
Aug 26, 2025 - 11:30 PDT
Sep 6, 2025

No incidents reported today.

Sep 5, 2025

No incidents reported.

Sep 4, 2025
Scheduled Maintenance: Database Maintenance Affecting Cloud Licensing Service in Production (NAM5, NAM6) Environments
Completed - The scheduled maintenance has been completed.
Sep 4, 06:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 4, 04:30 PDT
Scheduled - Revenera will be performing database maintenance in the Production NAM5 and NAM6 environments, which may result in intermittent connectivity issues affecting the FlexNet Operations ALM/LLM Cloud Licensing Service.

During the maintenance, users may observe disruptions to the following:
-Cloud License Server creation and provisioning
-Cloud License Server requests/responses
-Displaying the latest Cloud License Server and served device data

NOTE: FlexNet Operations ALM/LLM non-Cloud Licensing Service related capabilities are unaffected by this maintenance.

PDT: 2025-09-04, 04:30 AM - 06:30 AM
EDT: 2025-09-04, 07:30 AM - 09:30 AM
UTC: 2025-09-04, 11:30 AM - 01:30 PM
IST: 2025-09-04, 05:00 PM - 07:00 PM
Jul 25, 10:26 PDT
Sep 3, 2025
Scheduled Maintenance: Database Maintenance Affecting Cloud Licensing Service in Production (NAM3, NAM4) Environments
Completed - The scheduled maintenance has been completed.
Sep 3, 06:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 04:30 PDT
Scheduled - Revenera will be performing database maintenance in the Production NAM3 and NAM4 environments, which may result in intermittent connectivity issues affecting the FlexNet Operations ALM/LLM Cloud Licensing Service.

During the maintenance, users may observe disruptions to the following:
-Cloud License Server creation and provisioning
-Cloud License Server requests/responses
-Displaying the latest Cloud License Server and served device data

NOTE: FlexNet Operations ALM/LLM non-Cloud Licensing Service related capabilities are unaffected by this maintenance.

PDT: 2025-09-03, 04:30 AM - 06:30 AM
EDT: 2025-09-03, 07:30 AM - 09:30 AM
UTC: 2025-09-03, 11:30 AM - 01:30 PM
IST: 2025-09-03, 05:00 PM - 07:00 PM
Jul 25, 10:25 PDT
Sep 2, 2025
Intermittent issues affecting FlexNet Operations ALM, Cloud Licensing Service, and Reporter in Production (NAM) Environments
Resolved - This incident has been resolved.
Sep 2, 16:38 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 2, 15:49 PDT
Investigating - We are experiencing intermittent issues affecting access to the following FlexNet Operations ALM/LLM services in the Production (NAM) environments.

-FlexNet Operations ALM (Production NAM1, NAM2, NAM5, and NAM6)
-Cloud Licensing Service for FlexNet Operations ALM/LLM (Production NAM1, NAM2, NAM5, and NAM6)
-Reporter for FlexNet Operations ALM/LLM

We are actively working to resolve the issue and will provide updates as we have more information.
Sep 2, 15:15 PDT
Scheduled Maintenance: Database Maintenance Affecting Cloud Licensing Service in Production (NAM1, NAM2) Environments
Completed - The scheduled maintenance has been completed.
Sep 2, 03:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 2, 01:00 PDT
Update - The maintenance schedule has changed and is now planned for:
PDT: 2025-09-02, 01:00 AM - 03:00 AM
EDT: 2025-09-02, 04:00 AM - 06:00 AM
UTC: 2025-09-02, 08:00 AM - 10:00 AM
IST: 2025-09-02, 01:30 PM - 03:30 PM

Note: The previous status page update was modified to include the new schedule.
Aug 7, 09:42 PDT
Scheduled - Revenera will be performing database maintenance in the Production NAM1 and NAM2 environments, which may result in intermittent connectivity issues affecting the FlexNet Operations ALM/LLM Cloud Licensing Service.

During the maintenance, users may observe disruptions to the following:
-Cloud License Server creation and provisioning
-Cloud License Server requests/responses
-Displaying the latest Cloud License Server and served device data

NOTE: FlexNet Operations ALM/LLM non-Cloud Licensing Service related capabilities are unaffected by this maintenance.

PDT: 2025-09-02, 01:00 AM - 03:00 AM
EDT: 2025-09-02, 04:00 AM - 06:00 AM
UTC: 2025-09-02, 08:00 AM - 10:00 AM
IST: 2025-09-02, 01:30 PM - 03:30 PM
Jul 25, 10:23 PDT
Sep 1, 2025

No incidents reported.

Aug 31, 2025
Revenera Usage Intelligence servers
Completed - The scheduled maintenance has been completed.
Aug 31, 04:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 30, 23:30 PDT
Scheduled - Maintenance for the Usage Intelligence servers is scheduled for the time window below:

PDT: 2025-08-30, 11:30 PM - 2025-08-31, 04:30 AM
EDT: 2025-08-31, 02:30 AM - 07:30 AM
UTC: 2025-08-31, 06:30 AM - 11:30 AM
IST: 2025-08-31, 12:00 PM - 05:00 PM

During the maintenance, the following Usage Intelligence services will not be available:
- V3 dashboard (analytics.revenera.com)
- V3 APIs (analytics-api.revenera.com)

Users may also experience delays in synchronizing data to the platform (SDK call home).
Aug 29, 09:13 PDT
Aug 30, 2025
Aug 29, 2025

No incidents reported.

Aug 28, 2025

No incidents reported.

Aug 27, 2025

No incidents reported.

Aug 26, 2025
SAP BO Reporter not accessible
Resolved - This incident has been resolved.
Aug 26, 03:30 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 25, 22:49 PDT
Investigating - We are currently experiencing an issue with the SAP BO Reporter. Users attempting to launch reports are encountering the following error:

"No business layer sent back from server"

This issue is affecting ALM universes only. LLM universes remain unaffected. The problem is isolated to the Production environment; UAT is functioning normally.

Our internal teams are investigating the root cause. We will update this page as soon as more information becomes available.
Thank you for your patience and understanding.
Aug 25, 16:13 PDT
Aug 25, 2025
Aug 24, 2025

No incidents reported.

Aug 23, 2025

No incidents reported.

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