Product Announcement : Production FlexNet Operations Certificate Renewals - No Downtime
Scheduled Maintenance Report for Revenera System Status Dashboard
Completed
The scheduled maintenance has been completed.
Posted Jan 24, 2022 - 09:00 PST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 24, 2022 - 08:00 PST
Scheduled
Upcoming scheduled maintenance notice

Revenera makes use of SSL certificates to protect the transmission of sensitive information in the use of FlexNet Operations Cloud applications. The certificates are installed and used on Revenera's web servers for establishing a secure line of communication between you and the application.

The following Digicert certificates are scheduled to be renewed on these dates:
• UAT Producer Portal (LLM) - manageruat.flexnetoperations.com – January 14, 2022
• UAT Enterprise Portal (ALM/LLM) - *.flexnetoperations.com – January 14, 2022
• Production Producer Portal (LLM) - manager.flexnetoperations.com – January 24, 2022
• Production Enterprise Portal (ALM/LLM) - *.flexnetoperations.com – January 24, 2022

Note: The Producer Portal certificates are used for the management endpoints within FlexNet Operations Cloud. The Producer Portal certificate changes will only affect users of the FlexNet Operations License Lifecycle Management (LLM). These endpoints are used for most customer integrations, including web services and batch processing. Please pay special attention to this notification if you have any integrations running against the FlexNet Operations service.

What steps can an end-user expect to take on or after the renewal date?
The first time a user accesses the portal, they may be prompted to accept the new certificate by the browser. If prompted, the user needs to accept the new certificate.

What steps need to be performed for integration clients?

If the client is configured to trust either the intermediary or root CA certificate, no action is required. If the client is configured to use the explicit *.flexnetoperations.com certificate, the client truststore will need to be updated with the new certificate attached in this post (see the announcement on the FlexNet Operations News blog - ( https://community.flexera.com/t5/FlexNet-Operations-News/Scheduled-Maintenance-FlexNet-Operations-Certificate-Renewals/ba-p/220263 )

How does my organization prepare for the renewal if we are using the certificate for integration purposes with Revenera?
Please share this post to the group within your organization responsible for managing the integration. They can follow the steps outlined on the FlexNet Operations Cloud - Digital Certificates knowledge base article - ( https://community.flexera.com/t5/FlexNet-Operations-Knowledge/FlexNet-Operations-Cloud-Digital-Certificates/ta-p/220268 )

Alternatively, you can contact Revenera's Support Team. They will be able to provide you with the public key and assist you with importing and using the new certificate.

To ensure there are no interruptions with your integration, please make sure you install the new certificate on your systems before the renewal date and test your integrations in UAT before January 24, 2022.
Posted Jan 13, 2022 - 12:24 PST
This scheduled maintenance affected: FlexNet Operations ALM Production (FlexNet Operations ALM End User Portal), FlexNet Operations ALM User Acceptance Testing (FlexNet Operations ALM End User Portal UAT), FlexNet Operations LLM Production (FlexNet Operations LLM Production End User Portal, FlexNet Operations LLM Production Producer Portal), and FlexNet Operations LLM User Acceptance Testing (FlexNet Operations LLM UAT End User Portal, FlexNet Operations LLM UAT Producer Portal).