Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 24, 2022 - 08:00 PST
Upcoming scheduled maintenance notice
Revenera makes use of SSL certificates to protect the transmission of sensitive information in the use of FlexNet Operations Cloud applications. The certificates are installed and used on Revenera's web servers for establishing a secure line of communication between you and the application.
The following Digicert certificates are scheduled to be renewed on these dates: • UAT Producer Portal (LLM) - manageruat.flexnetoperations.com – January 14, 2022 • UAT Enterprise Portal (ALM/LLM) - *.flexnetoperations.com – January 14, 2022 • Production Producer Portal (LLM) - manager.flexnetoperations.com – January 24, 2022 • Production Enterprise Portal (ALM/LLM) - *.flexnetoperations.com – January 24, 2022
Note: The Producer Portal certificates are used for the management endpoints within FlexNet Operations Cloud. The Producer Portal certificate changes will only affect users of the FlexNet Operations License Lifecycle Management (LLM). These endpoints are used for most customer integrations, including web services and batch processing. Please pay special attention to this notification if you have any integrations running against the FlexNet Operations service.
What steps can an end-user expect to take on or after the renewal date? The first time a user accesses the portal, they may be prompted to accept the new certificate by the browser. If prompted, the user needs to accept the new certificate.
What steps need to be performed for integration clients?
Alternatively, you can contact Revenera's Support Team. They will be able to provide you with the public key and assist you with importing and using the new certificate.
To ensure there are no interruptions with your integration, please make sure you install the new certificate on your systems before the renewal date and test your integrations in UAT before January 24, 2022.
Posted Jan 13, 2022 - 12:24 PST
This scheduled maintenance affected: FlexNet Operations ALM Production (FlexNet Operations ALM End User Portal), FlexNet Operations ALM User Acceptance Testing (FlexNet Operations ALM End User Portal UAT), FlexNet Operations LLM Production (FlexNet Operations LLM Production End User Portal, FlexNet Operations LLM Production Producer Portal), and FlexNet Operations LLM User Acceptance Testing (FlexNet Operations LLM UAT End User Portal, FlexNet Operations LLM UAT Producer Portal).