Usage Intelligence Server Updates
Scheduled Maintenance Report for Revenera System Status Dashboard
Completed
The scheduled maintenance has been completed.
Posted Oct 15, 2020 - 21:00 PDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 14, 2020 - 21:01 PDT
Scheduled
We will be updating our Usage Intelligence servers during this time. This maintenance is to improve performance by adding more servers and distributing the data across the larger server cluster. Some customers with large data applications have already been migrated. This maintenance is to address the remaining customer accounts.

Most of the reporting dashboard, API, and data collection will keep working with minimal impact. The following are the items that will be affected on the product being migrated:

• Some collected data will not appear on reports until maintenance is completed. Data is still collected by the servers but will be processed at the end of the maintenance cycle.

• Some syncs will fail. The number of failures is expected to be very small as only the clients within the data partition that is currently being migrated would fail.

• Data export will not be available during the full maintenance window.

• User flow reports will not be available during the full maintenance window.

Affected products will see impacts of a few minutes to about an hour.
Posted Oct 13, 2020 - 08:57 PDT
This scheduled maintenance affected: Usage Intelligence (Usage Intelligence V2).