FlexNet Operations Cloud LLM Issues in UAT
Identified - We have identified areas that need to be fixed and monitored better. Our team is actively working on implementing the fixes.
Apr 22, 2024 - 06:57 PDT
Investigating - We are experiencing intermittent issues accessing FlexNet Operations LLM in UAT. We are actively investigating the issue.
Apr 19, 2024 - 07:09 PDT
FlexNet Operations ALM Software Delivery (ESD) Issues in UAT
Monitoring - A fix has been implemented and the issues with Software Delivery (ESD) in the FlexNet Operations ALM UAT environment have been resolved and should be operational. We are continuing to monitor the system.
If you observe any issues, please contact Revenera Technical Support for assistance.
Apr 12, 2024 - 06:00 PDT
Identified - The issue with Software Delivery (ESD) functionality in FlexNet Operations LLM UAT has been fixed and resolved. Our teams are continuing to actively investigate and work toward resolving the issue with Software Delivery (ESD) in the FlexNet Operations ALM UAT environment.
Apr 11, 2024 - 09:42 PDT
Update - We are continuing to investigate the issue. The ESD issues are also affecting the Software Delivery (ESD) functionality in FlexNet Operations LLM UAT. Our teams are actively investigating and working toward resolving the issues. We will provide a status update as they are available.
Apr 10, 2024 - 04:45 PDT
Investigating - We are experiencing issues with Software Delivery (ESD) in the FlexNet Operations ALM UAT environment. FlexNet Operations ALM UAT users may observe degraded performance related to Software Delivery (ESD) functionality. We are working to resolve the issues and will provide a status update as they are available.

Note: This issue does not affect Software Delivery (ESD) functionality in FlexNet Operations LLM UAT. If you observe any issues with Software Delivery (ESD), please contact Revenera Technical Support for assistance.
Apr 09, 2024 - 11:46 PDT

About This Site

Welcome to the Revenera System Status Dashboard. This page provides current availability information for our Revenera cloud products. If you do not see your cloud product listed below, please visit the Flexera System Status Dashboard.

Subscribe to receive service interruption and/or maintenance notifications associated with an incident. If you are experiencing a real-time, operational issue with a service not described below, contact our Revenera Support Team.

NOTE: All times are displayed in the Pacific Time Zone.

Uptime over the past 90 days. View historical uptime.
FlexNet Operations Production NAM1 Operational
90 days ago
99.98 % uptime
Today
FlexNet Operations ALM End User Portal NAM1 Operational
90 days ago
99.98 % uptime
Today
FlexNet Operations ALM Producer Portal NAM1 Operational
90 days ago
99.98 % uptime
Today
FlexNet Operations ALM/LLM Cloud Device Activation Service NAM1 Operational
90 days ago
99.98 % uptime
Today
FlexNet Operations ALM/LLM Cloud Licensing Service NAM1 Operational
90 days ago
99.98 % uptime
Today
FlexNet Operations Production NAM2 Operational
90 days ago
99.98 % uptime
Today
FlexNet Operations ALM End User Portal NAM2 ? Operational
90 days ago
99.98 % uptime
Today
FlexNet Operations ALM Producer Portal NAM2 ? Operational
90 days ago
99.98 % uptime
Today
FlexNet Operations ALM/LLM Cloud Device Activation Service NAM2 ? Operational
90 days ago
99.98 % uptime
Today
FlexNet Operations ALM/LLM Cloud Licensing Service NAM2 Operational
90 days ago
99.98 % uptime
Today
FlexNet Operations Production NAM3 Operational
90 days ago
99.99 % uptime
Today
FlexNet Operations ALM End User Portal NAM3 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM Producer Portal NAM3 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM/LLM Cloud Device Activation Service NAM3 Operational
90 days ago
99.99 % uptime
Today
FlexNet Operations ALM/LLM Cloud Licensing Service NAM3 Operational
90 days ago
99.99 % uptime
Today
FlexNet Operations Production NAM4 Operational
90 days ago
99.99 % uptime
Today
FlexNet Operations ALM End User Portal NAM4 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM Producer Portal NAM4 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM/LLM Cloud Device Activation Service NAM4 Operational
90 days ago
99.98 % uptime
Today
FlexNet Operations ALM/LLM Cloud Licensing Service NAM4 Operational
90 days ago
99.99 % uptime
Today
FlexNet Operations Production NAM5 Operational
90 days ago
99.97 % uptime
Today
FlexNet Operations ALM End User Portal NAM5 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM Producer Portal NAM5 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM/LLM Cloud Device Activation Service NAM5 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM/LLM Cloud Licensing Service NAM5 Operational
90 days ago
99.89 % uptime
Today
FlexNet Operations Production NAM6 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM Producer Portal NAM6 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM Cloud Device Activation Service NAM6 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM Cloud Licensing Service NAM6 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations LaaS Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations Production NAM7 Operational
90 days ago
99.99 % uptime
Today
FlexNet Operations ALM End User Portal NAM7 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM Producer Portal NAM7 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM Cloud Device Activation Service NAM7 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM Cloud Licensing Service NAM7 Operational
90 days ago
99.99 % uptime
Today
FlexNet Operations ALM Production AWS Europe EU1 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM End User Portal AWS Europe EU1 ? Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM Producer Portal AWS Europe EU1 ? Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations Cloud Device Activation Service AWS Europe EU1 ? Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations Cloud Licensing Service AWS Europe EU1 ? Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM Production AWS Europe EU2 Operational
90 days ago
99.99 % uptime
Today
FlexNet Operations ALM End User Portal AWS Europe EU2 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM Producer Portal AWS Europe EU2 Operational
90 days ago
99.97 % uptime
Today
FlexNet Operations Cloud Device Activation Service AWS Europe EU2 Operational
90 days ago
99.98 % uptime
Today
FlexNet Operations Cloud Licensing Service AWS Europe EU2 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations LLM Production Data Center Operational
90 days ago
99.87 % uptime
Today
FlexNet Operations LLM Production End User Portal Operational
90 days ago
99.84 % uptime
Today
FlexNet Operations LLM Production Producer Portal Operational
90 days ago
99.9 % uptime
Today
FlexNet Operations Reporter Operational
90 days ago
99.89 % uptime
Today
FlexNet Operations User Acceptance Testing NAM1 Operational
90 days ago
99.97 % uptime
Today
FlexNet Operations ALM End User Portal UAT NAM1 Operational
90 days ago
99.98 % uptime
Today
FlexNet Operations ALM Producer Portal UAT NAM1 Operational
90 days ago
99.97 % uptime
Today
FlexNet Operations ALM/LLM Cloud Device Activation Service UAT NAM1 Operational
90 days ago
99.98 % uptime
Today
FlexNet Operations ALM/LLM Cloud Licensing Service UAT NAM1 Operational
90 days ago
99.96 % uptime
Today
FlexNet Operations User Acceptance Testing NAM2 Operational
90 days ago
99.96 % uptime
Today
FlexNet Operations ALM End User Portal UAT NAM2 Operational
90 days ago
99.99 % uptime
Today
FlexNet Operations ALM Producer Portal UAT NAM2 Operational
90 days ago
99.99 % uptime
Today
FlexNet Operations ALM/LLM Cloud Device Activation Service UAT NAM2 Operational
90 days ago
99.91 % uptime
Today
FlexNet Operations ALM/LLM Cloud Licensing Service UAT NAM2 Operational
90 days ago
99.94 % uptime
Today
FlexNet Operations User Acceptance Testing NAM3 Operational
90 days ago
99.99 % uptime
Today
FlexNet Operations ALM Producer Portal UAT NAM3 Operational
90 days ago
99.99 % uptime
Today
FlexNet Operations ALM Cloud Device Activation Service UAT NAM3 Operational
90 days ago
99.99 % uptime
Today
FlexNet Operations ALM Cloud Licensing Service UAT NAM3 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations LaaS UAT Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations User Acceptance Testing NAM4 Operational
90 days ago
99.98 % uptime
Today
FlexNet Operations ALM End User Portal UAT NAM4 Operational
90 days ago
99.99 % uptime
Today
FlexNet Operations ALM Producer Portal UAT NAM4 Operational
90 days ago
99.99 % uptime
Today
FlexNet Operations ALM Cloud Device Activation Service UAT NAM4 Operational
90 days ago
99.98 % uptime
Today
FlexNet Operations ALM Cloud Licensing Service UAT NAM4 Operational
90 days ago
99.97 % uptime
Today
FlexNet Operations ALM User Acceptance Testing AWS Europe EU1 Operational
90 days ago
99.98 % uptime
Today
FlexNet Operations ALM End User Portal UAT AWS Europe EU1 Operational
90 days ago
99.99 % uptime
Today
FlexNet Operations ALM Producer Portal UAT AWS Europe EU1 Operational
90 days ago
99.98 % uptime
Today
FlexNet Operations Cloud Device Activation Service UAT AWS Europe EU1 Operational
90 days ago
99.99 % uptime
Today
FlexNet Operations Cloud Licensing Service UAT AWS Europe EU1 Operational
90 days ago
99.98 % uptime
Today
FlexNet Operations ALM User Acceptance Testing AWS Europe EU2 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM End User Portal UAT AWS Europe EU2 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM Producer Portal UAT AWS Europe EU2 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations Cloud Device Activation Service UAT AWS Europe EU2 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations Cloud Licensing Service UAT AWS Europe EU2 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations LLM User Acceptance Testing Degraded Performance
90 days ago
99.76 % uptime
Today
FlexNet Operations LLM UAT End User Portal Degraded Performance
90 days ago
99.76 % uptime
Today
FlexNet Operations LLM UAT Producer Portal Degraded Performance
90 days ago
99.75 % uptime
Today
SBOM Insights Operational
90 days ago
100.0 % uptime
Today
SBOM Insights API Operational
90 days ago
100.0 % uptime
Today
SBOM Insights SCA Data Library Operational
90 days ago
100.0 % uptime
Today
SBOM Insights User Interface Operational
90 days ago
100.0 % uptime
Today
Usage Intelligence Operational
90 days ago
100.0 % uptime
Today
Usage Intelligence V2 Operational
90 days ago
100.0 % uptime
Today
Usage Intelligence V3 Operational
90 days ago
100.0 % uptime
Today
Revenera Community Operational
90 days ago
100.0 % uptime
Today
Revenera Documentation Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Scheduled Maintenance: FlexNet Operations ALM Database Optimization and Infrastructure Updates for UAT AWS environment Apr 23, 2024 06:00-10:00 PDT
Update - Maintenance affecting all FlexNet Operations ALM services in UAT is rescheduled to April 23rd and will incur an outage up to 4 hours. Due to shared services with FlexNet Operations ALM, FlexNet Operations LLM users in UAT may be affected by this maintenance:

PDT: 2024-04-23, 06:00 AM - 10:00 AM
EDT: 2024-04-23, 09:00 AM - 01:00 PM
BST: 2024-04-23, 02:00 PM - 06:00 PM
IST: 2024-04-23, 06:30 PM - 10:30 PM

During this maintenance window, users may observe FlexNet Operations ALM/LLM service interruption or degraded performance in UAT. This includes access to device related functionality and user interface.
Apr 03, 2024 - 13:18 PDT
Update - We will be undergoing scheduled maintenance during this time.
Apr 03, 2024 - 13:15 PDT
Update - This maintenance affects all FlexNet Operations ALM services in UAT resulting in an outage up to 4 hours. Due to shared services with FlexNet Operations ALM, FlexNet Operations LLM users in UAT may be affected by this maintenance:

PDT: 2024-04-10, 06:00 AM - 10:00 AM
EDT: 2024-04-10, 09:00 AM - 01:00 PM
BST: 2024-04-10, 02:00 PM - 06:00 PM
IST: 2024-04-10, 06:30 PM - 10:30 PM

During this maintenance window, users may observe FlexNet Operations ALM/LLM service interruption or degraded performance in UAT. This includes access to device related functionality and user interface.
Mar 29, 2024 - 10:01 PDT
Update - Due to additional infrastructure updates, maintenance has been extended to affect all FlexNet Operations ALM UAT environments which will incur an outage up to 4 hours on:

PDT: 2024-04-10, 06:00 AM - 10:00 AM
EDT: 2024-04-10, 09:00 AM - 01:00 PM
BST: 2024-04-10, 02:00 PM - 06:00 PM
IST: 2024-04-10, 06:30 PM - 10:30 PM

During this maintenance window, users may observe FlexNet Operations ALM service interruption or degraded performance.
Mar 26, 2024 - 11:51 PDT
Scheduled - Revenera will be performing database maintenance for FlexNet Operations ALM in the UAT AWS EU environment. This maintenance will incur an outage up to 1.5 hours:

PDT: 2024-03-27, 01:30 AM - 03:00 AM
EDT: 2024-03-27, 04:30 AM - 06:00 AM
GMT: 2024-03-27, 08:30 AM - 10:00 AM
IST: 2024-03-27, 02:00 PM - 03:30 PM

During this maintenance window, users may observe service disruptions affecting FlexNet Operations, Device Activation Service, and Usage Analytics Service.
Mar 20, 2024 - 08:39 PDT
Scheduled Maintenance: FlexNet Operations Reporter Upgrade in Production environment May 12, 2024 06:00-10:00 PDT
Revenera will be performing maintenance to upgrade Reporter to 4.3 in the FlexNet Operations ALM/LLM Production environments, incurring an outage up to 4 hours for Reporter.

NOTE: Any reports created, scheduled, or modified in Production during the blackout period (May 1st-May 12th) will not be reflected in the new Reporter.

PDT: 2024-05-12, 06:00 AM - 10:00 AM
EDT: 2024-05-12, 09:00 AM - 01:00 PM
BST: 2024-05-12, 02:00 PM - 06:00 PM
IST: 2024-05-12, 06:30 PM - 10:30 PM

During the maintenance window, Reporter data and user interface will be inaccessible. For more information about the Reporter upgrade, please refer to the FlexNet Operations Reporter 4.3 – Overview and FAQs: Reporter Upgrade to 4.3 knowledge articles.
Posted on Apr 16, 2024 - 08:20 PDT
Scheduled Maintenance: FlexNet Operations and Software Delivery (ESD) in Production will be unavailable May 19, 2024 05:30-09:30 PDT
Update - Maintenance for FlexNet Operations LLM and Software Delivery (ESD) in the Revenera Data Center Production environment is rescheduled for May 19th at the following time and will incur an outage up to 4 hours:

PDT: 2024-05-19, 05:30 AM - 09:30 AM
EDT: 2024-05-19, 08:30 AM - 12:30 PM
BST: 2024-05-19, 01:30 PM - 05:30 PM
IST: 2024-05-19, 06:00 PM - 10:00 PM
Mar 27, 2024 - 08:56 PDT
Update - Maintenance for FlexNet Operations LLM and Software Delivery (ESD) in the Revenera Data Center Production environment is rescheduled for May 12th at the following time and will incur an outage up to 4 hours:

PDT: 2024-05-12, 05:30 AM - 09:30 AM
EDT: 2024-05-12, 08:30 AM - 12:30 PM
BST: 2024-05-12, 01:30 PM - 05:30 PM
IST: 2024-05-12, 06:00 PM - 10:00 PM
Feb 19, 2024 - 15:09 PST
Scheduled - Maintenance for FlexNet Operations LLM and Software Delivery (ESD) in the Revenera Data Center Production environment is scheduled for April 7th at the following time and will incur an outage up to 4 hours:

PDT: 2024-04-07, 06:30 AM - 10:30 AM
EDT: 2024-04-07, 09:30 AM - 01:30 PM
BST: 2024-04-07, 02:30 PM - 06:30 PM
IST: 2024-04-07, 07:00 PM - 11:00 PM

NOTE: Due to the interdependency of our services, the maintenance outage applies to services for both FlexNet Operations LLM Production in Revenera Data Center and FlexNet Operations ALM Production in AWS NAM. FlexNet Operations ALM/LLM users may observe service interruption in Production during the maintenance window.
Jan 31, 2024 - 14:12 PST
Past Incidents
Apr 23, 2024

No incidents reported today.

Apr 22, 2024

Unresolved incident: FlexNet Operations Cloud LLM Issues in UAT.

Apr 21, 2024

No incidents reported.

Apr 20, 2024

No incidents reported.

Apr 19, 2024
Apr 18, 2024

No incidents reported.

Apr 17, 2024

No incidents reported.

Apr 16, 2024
FlexNet Operations LLM, Reporter, and ALM/LLM Software Delivery (ESD) - Unexpected Outage in Production and Production Copy Service
Resolved - The incident has been resolved and all services have been restored. If you continue to observe issues, please open a ticket with Revenera Technical Support.
Apr 16, 11:43 PDT
Identified - We've identified the cause is due to an issue with one of our service providers. We are actively working with their support team to restore services. We will continue to provide updates as more information is available.
Apr 16, 10:34 PDT
Update - The incident impacts Software Delivery (ESD) for both FlexNet Operations ALM and LLM. FlexNet Operations users will observe degraded performance of Software Delivery (ESD) related functionality at this time.
Apr 16, 10:22 PDT
Investigating - We are experiencing issues with FlexNet Operations LLM and Reporter in the Production and Production Copy Service (PCS) environments. FlexNet Operations LLM and Reporter are currently inaccessible due to the outage. We are working to restore services as quickly as possible.
Apr 16, 10:02 PDT
Scheduled Maintenance: FlexNet Operations SSL Certificate Update in Production – SubscribeNet Endpoints
Completed - The scheduled maintenance has been completed.
Apr 16, 11:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 10:00 PDT
Scheduled - Revenera makes use of SSL certificates to protect the transmission of sensitive information in the use of FlexNet Operations Cloud applications. These certificates are installed on Revenera web servers for establishing a secure line of communication between you and the application and must be updated annually to maintain operability.

This update affects only a limited number of FlexNet Operations License Lifecycle Management (LLM) customers who are still using the legacy “subscribenet.com” URLs.

The SubscribeNet endpoint certificates will be updated at the following times:

manageruat.subscribenet.com and *.subscribenet.com in UAT: April 2, 2024 10:00am PDT - 11:00 am PDT
manager.subscribenet.com and *.subscribenet.com in Production: April 16, 2024 10:00am PDT - 11:00 am PDT

NOTE: Please pay special attention to this notification if you have any integrations running against the FlexNet Operations service that use the legacy manager.subscribenet.com endpoints. These endpoints are used for most customer integrations, including web services and batch processing.

We strongly recommend you forward this email to the group, within your organization, responsible for managing the integration and have them follow the steps outlined in the FlexNet Operations Cloud - Digital Certificates article. We ask that you install the new certificate on your systems before the renewal date and test your integrations in UAT before April 16, 2024. You can download the new certificates from this announcement when they are updated in UAT.

If you have any questions or need additional assistance, please open a case with Revenera Technical Support or reach out to your trusted Revenera contact. We advise subscribing to the Revenera Status Dashboard and this FlexNet Operations News blog for further announcements related to the certificate renewal.
Feb 26, 10:08 PST
Scheduled Maintenance: FlexNet Operations and Software Delivery (ESD) in UAT will be unavailable
Completed - The scheduled maintenance has been completed. If you observe any issues please open a ticket with Revenera Technical Support.
Apr 16, 09:20 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 05:30 PDT
Update - Maintenance for FlexNet Operations LLM and Software Delivery (ESD) in the Revenera Data Center UAT environment is rescheduled to April 16th at the following time and will incur an outage up to 4 hours:

PDT: 2024-04-16, 05:30 AM - 09:30 AM
EDT: 2024-04-16, 08:30 AM - 12:30 PM
BST: 2024-04-16, 01:30 PM - 05:30 PM
IST: 2024-04-16, 06:00 PM - 10:00 PM
Mar 27, 08:54 PDT
Update - Maintenance for FlexNet Operations LLM and Software Delivery (ESD) in the Revenera Data Center UAT environment is rescheduled to April 9th at the following time and will incur an outage up to 4 hours:

PDT: 2024-04-09, 05:30 AM - 09:30 AM
EDT: 2024-04-09, 08:30 AM - 12:30 PM
BST: 2024-04-09, 01:30 PM - 05:30 PM
IST: 2024-04-09, 06:00 PM - 10:00 PM
Feb 19, 15:03 PST
Scheduled - Maintenance for FlexNet Operations LLM and Software Delivery (ESD) in the Revenera Data Center UAT environment is scheduled for February 20th at the following time and will incur an outage up to 4 hours:

PST: 2024-02-20, 06:30 AM - 10:30 AM
EST: 2024-02-20, 09:30 AM - 01:30 PM
GMT: 2024-02-20, 02:30 PM - 06:30 PM
IST: 2024-02-20, 08:00 PM - 2024-02-21, 12:00 AM

NOTE: Due to the interdependency of our services, the maintenance outage applies to services for both FlexNet Operations LLM UAT in Revenera Data Center and FlexNet Operations ALM UAT in AWS NAM. FlexNet Operations ALM/LLM users may observe service interruption in UAT during the maintenance window.
Jan 30, 10:11 PST
Apr 15, 2024
Reporter Issues in FlexNet Operations ALM UAT
Resolved - We've identified the cause of the issue and applied a fix. Access to Reporter from FlexNet Operations ALM in the UAT environment should be restored. If you continue to have issues accessing Reporter, please open a ticket with Revenera Technical Support.
Apr 15, 15:44 PDT
Investigating - We are currently experiencing issues accessing Reporter from FlexNet Operations ALM in the UAT environment. This also prevents scheduled reports in UAT from being processed at this time. We are working to resolve the issue and will provide status updates as they are available.

Note: This issue does not affect Reporter functionality in FlexNet Operations LLM UAT. If you observe any issues with Reporter, please contact Revenera Technical Support for assistance.
Apr 9, 11:39 PDT
Apr 14, 2024

No incidents reported.

Apr 13, 2024
Scheduled Maintenance: FlexNet Operations ALM in UAT Europe
Completed - The scheduled maintenance has been completed.
Apr 13, 04:30 PDT
Update - The maintenance window has been extended by one more hour to allow for additional testing.
Apr 13, 03:16 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 01:30 PDT
Scheduled - Revenera will be performing maintenance for FlexNet Operations ALM in the UAT Europe environment which will incur an outage up to 2 hours during the time window below:

PDT: 2024-04-13, 01:30 AM - 03:30 AM
EDT: 2024-04-13, 04:30 AM - 06:30 AM
BST: 2024-04-13, 09:30 AM - 11:30 AM
IST: 2024-04-13, 02:00 PM - 04:00 PM

During the maintenance window, users may observe service disruption to FlexNet Operations ALM and its related services in UAT Europe.
Apr 9, 09:06 PDT
Apr 12, 2024

Unresolved incident: FlexNet Operations ALM Software Delivery (ESD) Issues in UAT.

Apr 11, 2024
Apr 10, 2024
Apr 9, 2024
Emergency Maintenance: Software Delivery (ESD) in UAT Environment
Completed - The scheduled maintenance completed at 11:00 AM PDT. FlexNet Operations ALM users may experience issues with Software Delivery (ESD). A new incident will be opened to track the status of this issue.

Note: This issue should not impact FlexNet Operations LLM users. Software Delivery (ESD) should be operational. If you observe any issues, please contact Revenera Technical Support for assistance.
Apr 9, 11:28 PDT
Update - Additional time is required to complete and validate this maintenance. We are extending the maintenance window by 1 hour. We will provide status updates as we have them. We appreciate your patience.
Apr 9, 09:49 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 06:00 PDT
Update - CORRECTION

The new date and time for the scheduled maintenance is the following:

PDT: 2024-04-09, 06:00 AM - 10:00 AM
EDT: 2024-04-09, 09:00 AM - 01:00 PM
BST: 2024-04-09, 02:00 PM - 06:00 PM
IST: 2024-04-09, 06:30 PM - 10:30 PM
Apr 8, 11:39 PDT
Scheduled - Revenera will be performing emergency maintenance of Software Delivery (ESD) in the FlexNet Operations ALM UAT environment on April 9, 2024. No outage is expected for this maintenance; however FlexNet Operations ALM and LLM users may observe intermittent service disruptions during the time window below:

PDT: 2024-04-08, 06:00 AM - 10:00 AM
EDT: 2024-04-08, 09:00 AM - 01:00 PM
BST: 2024-04-08, 02:00 PM - 06:00 PM
IST: 2024-04-08, 06:30 PM - 10:30 PM

If you observe any issues with Software Delivery (ESD) in UAT after the maintenance, please open a ticket with Revenera Technical Support for assistance.
Apr 8, 11:38 PDT
Scheduled Maintenance: FlexNet Operations Reporter Upgrade in UAT environment
Completed - The scheduled maintenance completed at 11:00 AM PDT. FlexNet Operations ALM users may experience issues accessing the upgraded reporter. A new incident will be opened to track the status of this issue.

Note: This issue should not impact FlexNet Operations LLM users. Reporter should be operational. If you observe any issues, please contact Revenera Technical Support for assistance.
Apr 9, 11:26 PDT
Update - Additional time is required to complete and validate this maintenance. We are extending the maintenance window by 1 hour. We will provide status updates as we have them. We appreciate your patience.
Apr 9, 09:49 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 06:00 PDT
Update - CORRECTION

Please disregard the previous status update notification. The scheduled maintenance window on April 9th remains at 4 hours on:

PDT: 2024-04-09, 06:00 AM - 10:00 AM
EDT: 2024-04-09, 09:00 AM - 01:00 PM
BST: 2024-04-09, 02:00 PM - 06:00 PM
IST: 2024-04-09, 06:30 PM - 10:30 PM
Apr 8, 08:11 PDT
Update - We are extending the maintenance window by one hour to accommodate end to end testing.
Apr 8, 07:56 PDT
Scheduled - Revenera will be performing maintenance to upgrade Reporter to 4.3 in the FlexNet Operations ALM/LLM UAT environments, incurring an outage up to 4 hours for Reporter.

NOTE: Any reports created, scheduled, or modified during the blackout period (April 1st-April 9th) will not be reflected in the new Reporter.

PDT: 2024-04-09, 06:00 AM - 10:00 AM
EDT: 2024-04-09, 09:00 AM - 01:00 PM
BST: 2024-04-09, 02:00 PM - 06:00 PM
IST: 2024-04-09, 06:30 PM - 10:30 PM

During the maintenance window, Reporter data and user interface will be inaccessible. For more information about the Reporter upgrade, please refer to the FlexNet Operations Reporter 4.3 – Overview and FAQs: Reporter Upgrade to 4.3 knowledge articles.
Apr 2, 13:44 PDT
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