All Systems Operational

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Welcome to the Revenera System Status Dashboard. This page provides current availability information for our Revenera cloud products. If you do not see your cloud product listed below, please visit the Flexera System Status Dashboard.

Subscribe to receive service interruption and/or maintenance notifications associated with an incident. If you are experiencing a real-time, operational issue with a service not described below, contact our Revenera Support Team.

NOTE: All times are displayed in the Pacific Time Zone.

Uptime over the past 90 days. View historical uptime.
FlexNet Operations ALM Production NAM1 Operational
90 days ago
99.82 % uptime
Today
FlexNet Operations ALM End User Portal NAM1 Operational
90 days ago
99.92 % uptime
Today
FlexNet Operations ALM Producer Portal NAM1 Operational
90 days ago
99.92 % uptime
Today
FlexNet Operations ALM/LLM Cloud Device Activation Service NAM1 Operational
90 days ago
99.54 % uptime
Today
FlexNet Operations ALM/LLM Cloud Licensing Service NAM1 Operational
90 days ago
99.92 % uptime
Today
FlexNet Operations ALM Production NAM2 Operational
90 days ago
99.84 % uptime
Today
FlexNet Operations ALM End User Portal NAM2 ? Operational
90 days ago
99.92 % uptime
Today
FlexNet Operations ALM Producer Portal NAM2 ? Operational
90 days ago
99.92 % uptime
Today
FlexNet Operations ALM/LLM Cloud Device Activation Service NAM2 ? Operational
90 days ago
99.52 % uptime
Today
FlexNet Operations ALM/LLM Cloud Licensing Service NAM2 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM Production NAM3 Operational
90 days ago
99.88 % uptime
Today
FlexNet Operations ALM End User Portal NAM3 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM Producer Portal NAM3 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM/LLM Cloud Device Activation Service NAM3 Operational
90 days ago
99.54 % uptime
Today
FlexNet Operations ALM/LLM Cloud Licensing Service NAM3 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM Production NAM4 Operational
90 days ago
99.88 % uptime
Today
FlexNet Operations ALM End User Portal NAM4 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM Producer Portal NAM4 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM/LLM Cloud Device Activation Service NAM4 Operational
90 days ago
99.55 % uptime
Today
FlexNet Operations ALM/LLM Cloud Licensing Service NAM4 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM Production NAM5 Operational
90 days ago
99.96 % uptime
Today
FlexNet Operations ALM End User Portal NAM5 Operational
90 days ago
99.95 % uptime
Today
FlexNet Operations ALM Producer Portal NAM5 Operational
90 days ago
99.93 % uptime
Today
FlexNet Operations ALM/LLM Cloud Device Activation Service NAM5 Operational
90 days ago
99.98 % uptime
Today
FlexNet Operations ALM/LLM Cloud Licensing Service NAM5 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM Production NAM6 Operational
90 days ago
99.74 % uptime
Today
FlexNet Operations ALM Producer Portal NAM6 Operational
90 days ago
99.97 % uptime
Today
FlexNet Operations ALM Cloud Device Activation Service NAM6 Operational
90 days ago
99.55 % uptime
Today
FlexNet Operations ALM Cloud Licensing Service NAM6 Operational
90 days ago
99.61 % uptime
Today
FlexNet Operations LaaS Operational
90 days ago
99.83 % uptime
Today
FlexNet Operations ALM Production NAM7 Operational
90 days ago
99.88 % uptime
Today
FlexNet Operations ALM End User Portal NAM7 Operational
90 days ago
99.99 % uptime
Today
FlexNet Operations ALM Producer Portal NAM7 Operational
90 days ago
99.99 % uptime
Today
FlexNet Operations ALM Cloud Device Activation Service NAM7 Operational
90 days ago
99.53 % uptime
Today
FlexNet Operations ALM Cloud Licensing Service NAM7 Operational
90 days ago
99.99 % uptime
Today
FlexNet Operations ALM Production EU1 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM End User Portal EU1 ? Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM Producer Portal EU1 ? Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations Cloud Device Activation Service EU1 ? Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations Cloud Licensing Service EU1 ? Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM Production EU2 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM End User Portal EU2 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM Producer Portal EU2 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations Cloud Device Activation Service EU2 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations Cloud Licensing Service EU2 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations LLM Production NAM Operational
90 days ago
99.99 % uptime
Today
FlexNet Operations LLM Production End User Portal NAM Operational
90 days ago
99.98 % uptime
Today
FlexNet Operations LLM Production Producer Portal NAM Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations Reporter Operational
90 days ago
99.07 % uptime
Today
FlexNet Operations ALM User Acceptance Testing NAM1 Operational
90 days ago
99.9 % uptime
Today
FlexNet Operations ALM End User Portal UAT NAM1 Operational
90 days ago
99.83 % uptime
Today
FlexNet Operations ALM Producer Portal UAT NAM1 Operational
90 days ago
99.81 % uptime
Today
FlexNet Operations ALM/LLM Cloud Device Activation Service UAT NAM1 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM/LLM Cloud Licensing Service UAT NAM1 Operational
90 days ago
99.97 % uptime
Today
FlexNet Operations ALM User Acceptance Testing NAM2 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM End User Portal UAT NAM2 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM Producer Portal UAT NAM2 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM/LLM Cloud Device Activation Service UAT NAM2 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM/LLM Cloud Licensing Service UAT NAM2 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM User Acceptance Testing NAM3 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM Producer Portal UAT NAM3 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM Cloud Device Activation Service UAT NAM3 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM Cloud Licensing Service UAT NAM3 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations LaaS UAT Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM User Acceptance Testing NAM4 Operational
90 days ago
99.99 % uptime
Today
FlexNet Operations ALM End User Portal UAT NAM4 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM Producer Portal UAT NAM4 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM Cloud Device Activation Service UAT NAM4 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM Cloud Licensing Service UAT NAM4 Operational
90 days ago
99.99 % uptime
Today
FlexNet Operations ALM User Acceptance Testing EU1 Operational
90 days ago
99.8 % uptime
Today
FlexNet Operations ALM End User Portal UAT EU1 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM Producer Portal UAT EU1 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations Cloud Device Activation Service UAT EU1 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations Cloud Licensing Service UAT EU1 Operational
90 days ago
99.22 % uptime
Today
FlexNet Operations ALM User Acceptance Testing EU2 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM End User Portal UAT EU2 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM Producer Portal UAT EU2 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations Cloud Device Activation Service UAT EU2 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations Cloud Licensing Service UAT EU2 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations LLM User Acceptance Testing NAM Operational
90 days ago
99.92 % uptime
Today
FlexNet Operations LLM UAT End User Portal NAM Operational
90 days ago
99.93 % uptime
Today
FlexNet Operations LLM UAT Producer Portal NAM Operational
90 days ago
99.91 % uptime
Today
FlexNet Operations Production Copy Service NAM Operational
90 days ago
99.85 % uptime
Today
FlexNet Operations ALM End User Portal PCS NAM1 Operational
90 days ago
99.88 % uptime
Today
FlexNet Operations ALM Producer Portal PCS NAM1 Operational
90 days ago
99.88 % uptime
Today
FlexNet Operations ALM/LLM Cloud Licensing Service PCS NAM1 Operational
90 days ago
99.88 % uptime
Today
FlexNet Operations ALM/LLM Cloud Device Activation Service PCS NAM1 Operational
90 days ago
99.88 % uptime
Today
FlexNet Operations ALM End User Portal PCS NAM2 Operational
90 days ago
99.88 % uptime
Today
FlexNet Operations ALM Producer Portal PCS NAM2 Operational
90 days ago
99.88 % uptime
Today
FlexNet Operations ALM/LLM Cloud Licensing Service PCS NAM2 Operational
90 days ago
99.88 % uptime
Today
FlexNet Operations ALM/LLM Cloud Device Activation Service PCS NAM2 Operational
90 days ago
99.88 % uptime
Today
FlexNet Operations ALM End User Portal PCS NAM3 Operational
90 days ago
99.88 % uptime
Today
FlexNet Operations ALM Producer Portal PCS NAM3 Operational
90 days ago
99.88 % uptime
Today
FlexNet Operations ALM/LLM Cloud Licensing Service PCS NAM3 Operational
90 days ago
99.89 % uptime
Today
FlexNet Operations ALM/LLM Cloud Device Activation Service PCS NAM3 Operational
90 days ago
99.88 % uptime
Today
FlexNet Operations ALM End User Portal PCS NAM5 Operational
90 days ago
99.88 % uptime
Today
FlexNet Operations ALM Producer Portal PCS NAM5 Operational
90 days ago
99.88 % uptime
Today
FlexNet Operations ALM/LLM Cloud Licensing Service PCS NAM5 Operational
90 days ago
99.88 % uptime
Today
FlexNet Operations ALM/LLM Cloud Device Activation Service PCS NAM5 Operational
90 days ago
99.88 % uptime
Today
FlexNet Operations LLM PCS End User Portal NAM Operational
90 days ago
99.55 % uptime
Today
FlexNet Operations LLM PCS Producer Portal NAM Operational
90 days ago
99.69 % uptime
Today
Revenera Community Operational
90 days ago
100.0 % uptime
Today
Revenera Documentation Operational
90 days ago
100.0 % uptime
Today
Usage Intelligence Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Scheduled Maintenance: Enable DNSSEC flag for flexnetoperations.com domain in FlexNet Operations ALM/LLM NAM environments Oct 21, 2025 10:00-11:00 PDT

As part of Revenera’s ongoing security improvements, we are enabling the DNSSEC (Domain Name System Security Extensions) flag on flexnetoperations.com domain and subdomains in FlexNet Operations ALM/LLM NAM (UAT, PCS, Production) environments on October 21, 2025.

Maintenance Window:
PDT: 2025-10-21, 10:00 AM - 11:00 AM
EDT: 2025-10-21, 01:00 PM - 02:00 PM
UTC: 2025-10-21, 05:00 PM - 06:00 PM
IST: 2025-10-21, 10:30 PM - 11:30 PM

Purpose:
This update enhances DNS security by enabling DNSSEC, which helps protect against DNS spoofing and ensures the authenticity of DNS responses.

Affected Components:
All endpoints using the flexnetoperations.com domain in FlexNet Operations ALM/LLM NAM (UAT, PCS, Production) environments.

Impact:
-No service outage is expected.
-No action is required from your side.
-All services will remain fully operational during and after the maintenance.

We appreciate your continued trust and partnership. If you have any questions, please contact Revenera Technical Support or your trusted Revenera contact.
Posted on Oct 13, 2025 - 14:59 PDT

Scheduled Maintenance: File Uploads for FlexNet Operations ALM/LLM Software Delivery (ESD) in Production Nov 11, 2025 10:00-11:00 PST

As part of ongoing security improvements, Revenera will be updating Software Delivery (ESD) SSH configurations on November 11, 2025 in FlexNet Operations ALM/LLM Production environments.

This change may affect Software Delivery (ESD) customers who use Aspera and SFTP for uploading files. If you're using an older version of the Aspera upload client, you may need to upgrade this to continue uploading files.

Please refer to the knowledge article List of FlexNet Operations ALM/LLM Software Delivery (ESD) Deprecated Cryptographic Components for a list of cryptographic components that will be deprecated by this change.

Action Required: We strongly advise users to test their upload client in the UAT environment beginning October 14th and before November 11th to determine if you need to upgrade the version of your software to support newer versions of encryption.
Posted on Oct 07, 2025 - 16:52 PDT
Oct 20, 2025

No incidents reported today.

Oct 19, 2025

No incidents reported.

Oct 18, 2025

No incidents reported.

Oct 17, 2025

No incidents reported.

Oct 16, 2025

No incidents reported.

Oct 15, 2025

No incidents reported.

Oct 14, 2025
Production ALM SAP BO Reporter database will be temporarily unavailable
Resolved - This incident has been resolved.
Oct 14, 21:26 PDT
Monitoring - Reporter for FlexNet Operations ALM is now functional and reports are loading. We've changed the status of this incident to monitoring as we ensure continued stability of the Reporter application.
Oct 14, 14:07 PDT
Update - Current Status:
We investigated an issue impacting access to the Reporter application within FlexNet Operations ALM due to an underlying database server problem. Our team is actively working with our vendor to restore the affected database.

What’s Happening:
The database supporting our reporting service experienced an unexpected failure. A repair process is underway to restore full functionality. Because of the database’s large size, recovery is taking longer than usual, but progress remains steady at approximately 10% per hour.

Thank you for your patience as we work to fully restore service.
Oct 14, 08:56 PDT
Update - We are working on deploying the fix to the environment. We will update the status based on the results.
Oct 14, 07:15 PDT
Identified - We’ve identified the root cause of the issue, and our teams are actively working on a resolution.
We’ll continue to share updates as more information becomes available.
Thank you for your patience and understanding.
Oct 14, 06:20 PDT
Update - We are continuing to investigate this issue.
Oct 14, 05:34 PDT
Investigating - We are experiencing database errors in ALM Reporter, we are working to resolve this issue.
Please subscribe to this message, we will keep updating the progress.

Impact - The Prod ALM SAP BO Reporter database will be temporarily unavailable until the issues are fully addressed.

Please note that this will impact the ALM SAP BO Reporter, which may be inaccessible during this period.
Oct 14, 05:06 PDT
FlexNet Operations LLM Outage in UAT and PCS NAM
Resolved - Our monitoring shows the FlexNet Operations LLM application in UAT and PCS environments continues to operate as expected. We are marking this incident as resolved.
Oct 14, 17:16 PDT
Monitoring - We've identified and implemented a fix in FlexNet Operations LLM PCS environments and services have been restored. We are continuing to monitor our systems to ensure no further issues occur.
Oct 14, 13:11 PDT
Identified - Our team has identified the cause of the issue and the potential solution for the FlexNet Operations LLM UAT environment.
We are continuing our investigation in identifying and restoring services in the FlexNet Operations LLM Production Copy Service (PCS) environment.
Oct 14, 11:56 PDT
Update - The issues are also being observed in the FlexNet Operations Cloud LLM application running in Production Copy Service (PCS) environments.
Oct 14, 11:41 PDT
Investigating - We are experiencing issues with the FlexNet Operations Cloud LLM application in the UAT environment in the NAM region. Our teams are diligently working to restore full functionality as quickly as possible. We will continue to share status updates as new information becomes available.
Oct 14, 11:18 PDT
Scheduled Maintenance: File Uploads for FlexNet Operations ALM/LLM Software Delivery (ESD) in UAT
Completed - The scheduled maintenance has been completed.
Oct 14, 11:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 10:00 PDT
Scheduled - As part of ongoing security improvements, Revenera will be updating Software Delivery (ESD) SSH configurations on:
- UAT: October 14, 2025
- Production: November 11, 2025

This change may affect Software Delivery (ESD) customers who use Aspera and SFTP for uploading files. If you're using an older version of the Aspera upload client, you may need to upgrade this to continue uploading files.

Please refer to the knowledge article List of FlexNet Operations ALM/LLM Software Delivery (ESD) Deprecated Cryptographic Components for a list of cryptographic components that will be deprecated by this change.

Action Required: We strongly advise users to test their upload client in the UAT environment beginning October 14th and before November 11th to determine if you need to upgrade the version of your software to support newer versions of encryption.
Oct 7, 16:35 PDT
Partial System Outage : FlexNet Operations LLM PCS NAM
Resolved - This incident has been resolved.
Oct 14, 02:25 PDT
Update - We are continuing to monitor for any further issues.
Oct 14, 00:49 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 14, 00:43 PDT
Investigating - Partial System Outage on FlexNet Operations LLM PCS NAM, Our teams are actively investigating the issue and working to restore full functionality as quickly as possible.
Thank you for your patience.
Oct 13, 22:13 PDT
Oct 13, 2025
Oct 12, 2025

No incidents reported.

Oct 11, 2025

No incidents reported.

Oct 10, 2025

No incidents reported.

Oct 9, 2025

No incidents reported.

Oct 8, 2025
Scheduled Maintenance: Cloud Licensing Service for FlexNet Operations ALM in Production (EU) environments (may require action)
Completed - The scheduled maintenance has been completed.
Oct 8, 06:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 23:00 PDT
Update - This scheduled maintenance will not require an outage of the Cloud Licensing Service (CLS). However, CLS producers using RESTful APIs will need to regenerate their producer-user and admin-user tokens. Without the regenerated tokens, access to CLS instances will be disrupted.

If you have any questions or need further assistance, please contact Revenera Technical Support or your trusted Revenera contact.
Oct 1, 13:56 PDT
Scheduled - Revenera will be upgrading the Cloud Licensing Service platform for FlexNet Operations ALM on Production (EU) environments.

PDT: 2025-10-07, 11:00 PM - 2025-10-08, 06:00 AM
EDT: 2025-10-08, 02:00 AM - 09:00 AM
UTC: 2025-10-08, 06:00 AM - 01:00 PM
IST: 2025-10-08, 11:30 AM - 06:30 PM

Action Required: As part of the 2025.10 release, Cloud Licensing Service producers using RESTful APIs will need to regenerate their producer-user and admin-user tokens to reduce access disruption to Cloud Licensing Service instances. If these tokens are cached, we recommend clearing cache.

Note: This requirement does not apply to access_request and signed_access_request end-point tokens.

For information about these tokens, please refer to the Cloud Monetization API User Guide available for download from the Product and License Center.

If you have any questions or need assistance, please contact Revenera Technical Support or your trusted Revenera contact.
Sep 11, 13:39 PDT
Oct 7, 2025
Scheduled Maintenance: Cloud Licensing Service for FlexNet Operations ALM/LLM in Production (NAM) environments (may require action)
Completed - The schedule maintenance was completed at the expected time.
Oct 7, 09:50 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 6, 23:00 PDT
Update - This scheduled maintenance will not require an outage of the Cloud Licensing Service (CLS). However, CLS producers using RESTful APIs will need to regenerate their producer-user and admin-user tokens. Without the regenerated tokens, access to CLS instances will be disrupted.

If you have any questions or need further assistance, please contact Revenera Technical Support or your trusted Revenera contact.
Oct 1, 13:56 PDT
Scheduled - Revenera will be upgrading the Cloud Licensing Service platform for FlexNet Operations ALM/LLM in Production (NAM) environments.

PDT: 2025-10-06, 11:00 PM - 2025-10-07, 06:00 AM
EDT: 2025-10-07, 02:00 AM - 09:00 AM
UTC: 2025-10-07, 06:00 AM - 01:00 PM
IST: 2025-10-07, 11:30 AM - 06:30 PM

Action Required: As part of the 2025.10 release, Cloud Licensing Service producers using RESTful APIs will need to regenerate their producer-user and admin-user tokens to reduce access disruption to Cloud Licensing Service instances. If these tokens are cached, we recommend clearing cache.

Note: This requirement does not apply to access_request and signed_access_request end-point tokens.

For information about these tokens, please refer to the Cloud Monetization API User Guide available for download from the Product and License Center.

If you have any questions or need assistance, please contact Revenera Technical Support or your trusted Revenera contact.
Sep 11, 13:33 PDT
Oct 6, 2025
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